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Comfort Suites Michigan Avenue / Loop

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#53 of 185 Hotels in Chicago
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Comfort Suites Michigan Avenue \/ Loop
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1,667 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Michigan Avenue / Loop
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Showing 1,541: English reviews
Reviewed 4 February 2015

We stayed at this Comfort Suites one night, and it's right on Michigan Avenue. It's the first time we've stayed in a Comfort Suites that was located on a main street! The building is about 26 stories tall and only has from 6-8 rooms on each floor, with two elevators. One was not working, so we had to wait for...

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3Thank Fayebird
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Fayebird, Thank you very much for the time to write the five star review - we are all very happy that you enjoyed your stay with us. Great pictures of the hotel. I really like the exterior shot. I apologize for the elevator issue. I am glad that it wasn't to much of inconvenience. We look forward to welcoming...

Reviewed 3 February 2015

I really love the location of this hotel and the fact that rooms have kitchen and washer/dryer. However, temperature is hard to control and rooms need upgraded. Having said that, the price and location make it my "go to" hotel when I'm in Chicago.

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3Thank 1horselover
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear 1horselover, Thank you very much for the time to write a review. We are in the process of refreshing the property. I hope that you will be back soon and you will see the great changes! We look forward to welcoming you back again soon. Kindest regards, Robert Humphrey General Manager

Edmond, Oklahoma
Reviewed 31 January 2015

Have stayed at this hotel twice over 3 years and it has worn down since the previous stay. On the plus side are reasonable price, great location, washer and dryer in each room, large rooms with a full kitchen and free breakfast. The down side is that the hotel is in need of maintenance, you need to take a shower...

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2Thank kevin B
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Kevin B, Thank you very much for the time to write a review. We are in the process of freshening up each room. I am sorry that the room you stayed feel short to your expectations. I hope that you will be back soon and you will see the great changes. I would love to personally make your next...

Province of Turin, Italy
Reviewed 29 January 2015

Opinion: excellent. Excellent position, you can visit everything in the town by walk. Large rooms with kitchen, 2 TV, very comfortable and clean. Breakfast included (good quality and choice). Nice price.

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6Thank Paolo G
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Paolo G, I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit us again soon. Kindest regards, Robert Humphrey General...

Reviewed 28 January 2015

This hotel is not in good shape. There's mold in the bathroom. The closet doors are falling down. There's hot water issues in the mornings. If you can stay elsewhere. The staff don't seem to care much about any issues.

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Thank bellybro
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear bellybro, Thank you for sharing your concerns following recent stay with us and I apologize that we fell short of your expectations. We work very hard to constantly improve our products and services and if you would kindly call me direct at the hotel, I would appreciate an opportunity to discuss your concerns so we might learn and correct...

Benton Harbor, Michigan
Reviewed 26 January 2015

My husband and I decided on Friday morning that we wanted to spend the weekend in Chicago. We went to a travel site and booked a room at the Comfort Suites on Michigan Ave, initially drawn to its proximity to the Millennium train station, as well as a very reasonable room rate. Immediately upon entering the lobby we were greeted...

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4Thank Penny C
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Penny, Thank you for the great 4-Star review and we are all happy that you enjoyed your stay with us. I agree the hotel as great location and proximity to dining and shopping in the area...and terrific associates. Diana Ortiz is one of our best Guest Ambassador's. Thank you for the compliment on her! We do look forward to...

Saint Cloud, Wisconsin
Reviewed 16 January 2015

This hotel is the best choice hotels property I have been to, and a credit to the brand. The location is perfect, close to the magnificent mile. From the time of check in to check out we were provided with excellent service. I was also given a late check out at no additional charge. The hot breakfast is complimentary and...

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8Thank Matthew A
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Matthew A., Thank you so much for taking the time to write a review! All of us at the Comfort Suites Chicago appreciate you staying with us and are so happy that you loved the hotel. We hope that we can welcome you back again in the near future! Kindest regards, Robert Humphrey General manager

Loda, Illinois, United States
Reviewed 15 January 2015

My family stayed at this hotel last weekend while attending a Bull's game and shopping downtown Chicago. One day before our arrival I found out that the main office of Comfort Suites canceled our room. After a few calls to the Chicago Comfort Suite and speaking with Diana Ortiz who works at the front desk and manager Terri they took...

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7Thank Connie R
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Connie R., Thank you very much for the time to write a review and your 5 star review. We are all very happy that you enjoyed your stay with us. Thank you so much for mentioning Diana and Terri. Terri is a great manager I am so happy she resolved your issue. We look forward to welcoming you back...

Reviewed 15 January 2015 via mobile

Just at the center of everything, as the location is a walking distance from many landmark in Chicago as the Magnificent Mile, the river, the park.. etc Add to that the view from the room is wonderful, but it is advisable to see the room before the check-in, as the ladies at the reception are trying to be smart somehow....

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7Thank ASaadany
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear ASaadany, Thank you for the great 4-Star review and we are all happy that you enjoyed your stay with us. I agree the hotel as great location and proximity to dining and shopping in the area...and terrific associates. We do look forward to your return visit and again thank you! Kindest regards, Robert Humphrey General Manager

Los Angeles, California
Reviewed 11 January 2015

Like NYC, this is a centrally located hotel with value rates and pretty small rooms. But you can't beat a suite: we had king-sized bed and b/c stayed 5 nights, were put up on 21st floor not facing busy Michigan Avenue below. Perfect. Parking is, like NYC, a drag. Nearest (and cheapest) parking garage was $33-$42/day if parking overnight. Most...

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8Thank LVinWA
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear LVinWA, Thank you for the wonderful review. I agree that the property is ideally located and accessible to some of the best parts of Chicago....perfect for dining and shopping. I also appreciate the positive feedback on the associates and will be certain to share with them. We all look forward to welcoming you back again soon. Kindest regards, Robert...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $152 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travellers.
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an upper level room so you can be away from the traffic noise and get a good view of the city below.”
 of 5 bubbles notcarla, 7 Dec 2016 | Read review
“By far the best price for travelers with a car and quality accomodations”
 of 5 bubbles mjruffus, 6 Dec 2016 | Read review
“Ask for rooms higher up if your not afraid of heights.”
 of 5 bubbles 140darleneb, 4 Dec 2016 | Read review
“Ask for a room higher up for a great view of the city”
 of 5 bubbles 158SuzanneS, 2 Dec 2016 | Read review
“Higher up for best river views”
 of 5 bubbles Z6691QRmikeh, 27 Nov 2016 | Read review
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