We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The James Chicago

TravelocityUS$159*
View Deal
#46 of 187 Hotels in Chicago
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,123 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The James Chicago
See the most recent reviews
Showing 2,950: English reviews
Chicago
Reviewed 12 October 2014

Great location, wonderful property, great service. Will be back. The Suites are spacious and clean. Highly recommend the property. Don't normally get this type of welcoming and Can-Do service in the US.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Uday P
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Uday P, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that your first visit with us won't be your last, and that you enjoyed your Suite as well as service from our Team. Again, many thanks for your recommendation of us to fellow travelers!...

Houston, Texas
Reviewed 12 October 2014

This was my first trip to Chicago and The James certainly helped make a good impression. The room was spacious and airy with modern furnishings and a huge comfortable bed. Nice linens and good sized bathroom. The staff (obviously love their jobs) are friendly and accommodating. Located just steps from all the main magnificent mile sites and shopping.

 Report
Helpful?
Thank Victoria_Rodon
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Victoria_Rodon, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments of our staff as well as of our great location in the heart of River North and comfortable beds. Again, thank you for your recommendation of us to fellow travelers and hope that we...

Dublin, Ireland
Reviewed 12 October 2014

Lovely hotel, right in the middle of town. We stayed for the marathon, and its convenient for the start and finish. Rooms spotlessly clean, very friendly and helpful staff. Only downside was the restaurant was perpetually booked out, and the prices are 5 star, but all in all, worth a stay. Very comprehensive mini bar and snack list, which even...

 Report
Helpful?
Thank GregRDublin
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear GregRDublin, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that your first stay with us was a great one, that you enjoyed our central location for the marathon, in room amenities and most of all service provided by our team. Thank you again for...

Cincinnati, Ohio
Reviewed 11 October 2014

I stayed here while on business travel for an event in one of their conference rooms. The hotel is a contemporary simple trendy type of décor. It has a European feel for sure. The rooms are spacious enough, but not very large. The baths are done well in a masculine style. Hotel was clean and service seemed quite well. The...

 Report
Helpful?
Thank Mark R
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Mark R, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your compliments of our spacious rooms, well appointed bathrooms and convenient location. I hope your first visit will not be the last, and thank you again for your recommendation of us to fellow travelers! Warm Regards, Stephen...

West Chester, Ohio
Reviewed 11 October 2014

My wife and I just returned from mid-week 25th anniversary getaway to Chicago. We picked The James because of its central location to shopping, dining and attractions. The staff at the James was outstanding - they went out of their way to make our anniversary special. Laurelin (the concierge) booked at great last minute anniversary dinner at Sepia and then...

 Report
Helpful?
Thank 4Qs
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 4Qs, Thank you for taking the time to share about your recent stay with us at The James Chicago. We truly appreciate your compliments of our complimentary car service, breakfast at David Burke's Primehouse, and that our team (most notably Laurelin) was so helpful in planning your visit. Most of all, it was truly an honor that you chose...

Reviewed 10 October 2014

We stayed four nights at the James after a three week roadtrip and, boy, was this the perfect way to end that vacation. Staff was friendly, courteous and very helpful, the room was very nice and clean and the hotel was small enough to feel personal and convivial. A unique and personal experience. Location was also great, just off the...

 Report
Helpful?
Thank Ktwse
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ktswe, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had an excellent visit with us, thanks to our comfortable rooms, convenient location, but most of all, our team. I am honored that their genuine service made the most memorable impression and we...

Chicago
Reviewed 9 October 2014

Toliet didn't flush and shower didn't drain properly. I reserved one bed and they didn't honor the reservation . Steakhouse was mediocre . Go eat at portillios down the street if you want a delicious meal. Wouldn't stay here ever again . I would recommend the Langham which is a fabulous hotel in Chicago. The James is a dump.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Adam L
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Adam L, I would like to apologize for the inconveniences you encountered during your stay with us. We always do our best to accommodate requests made through third-party booking sites, but I apologize that in this instance, we were unable to. Additionally, I am sorry for the issues you encountered regarding your room; although problems like this are unforeseen,...

Lexington, Kentucky
Reviewed 9 October 2014

Reserved a King Suite and found it to be disappointingly Spartan and as if somewhat had raced to get the suite clean. Lampshades were tilted, picture frames askew and a general tiredness to the furnishings. Gone the entire next day, came back to a room that had not been cleaned. When I called on the ONE phone that worked in...

 Report
Helpful?
Thank Ralph M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ralph M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am sorry to hear your comments regarding your visit; it is never our goal to provide an average experience, but to exceed your expectations and I am sorry that this did not happen for you. Please know that...

Santa Monica, California
Reviewed 9 October 2014

This is the second time I've stayed at The James and we had a great time! The hotel is in a perfect location (Starbucks and Trader Joe's across the street!) and it's easy to get to anything in Chicago. The staff is phenomenal! From booking my birthday dinner reservations at a trendy spot for me months in advance to arranging...

 Report
Helpful?
Thank Stooce
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Stooce, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear your compliments of our concierge team, and that they were very helpful in planning your birthday visit with us. I would like to apologize for any inconvenience caused by the noise from the event, but...

San Mateo
Reviewed 8 October 2014

I couldn't have been happier with a hotel experience than the one I just had with The James in Chicago. The staff was notably friendly, helpful and accommodating, and extremely knowledgeable about local attractions, dining, and transportation (every food recommendation was excellent and they were great at picking good places with specific price restrictions). The room itself was nicely made...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Devon J
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Devon J, Thank you for taking the time to share about your recent experience with us at The James Chicago. It is an honor to receive your generous compliments of our rooms, but most of all that the phenomenal service provided by our team left the best impression. I sincerely hope that your first visit here will not be...

1,125 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (544)
Viewed
View from Room (16)
Viewed
Room/Suite (201)
Viewed
Bathroom (64)
Viewed
Hotel & Grounds (44)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (207)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Dining (14)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
Kimpton Hotel Palomar Chicago
dana hotel and spa
#52 of 187 in Chicago
3,361 reviews
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
Conrad Chicago
Conrad Chicago
#6 of 187 in Chicago
156 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,760 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $282 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Booking.com, Hotwire, Orbitz, Cheap Tickets, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view ;) it's beautiful”
  • The view from our room!!
  • Good wine with a view :)
651GinaS, 27 Apr 2017 | Read review
“We were upgraded to a king loft suite. This was the best room for 2 adults and 2 teenagers. The kids loved their own space with projector/tv. There were 3 sleeping area all within the same room, and no one had to be squished and uncomfortable. ”
jennifermE4794ZT, 26 Apr 2017 | Read review
“Might be worth paying extra for a loft.”
BersCJ, 25 Apr 2017 | Read review
“Do not stay on the streetside as the windows are poor at keeping out any noise.”
A425RAroberts, 24 Apr 2017 | Read review
“Mold in shower unacceptable”
PiedpiperTheVillages, 21 Apr 2017 | Read review
5 of 5
Travelocity
US$159* /night
View Deal
TripAdvisorUS$159
HotelQuicklyUS$253
PricelineUS$159
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates