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Hyatt Place Chicago/Downtown - The Loop

1,070 reviews
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Traveller (161)
Room & Suite (59)
Storyboard
Overview
  • Excellent69%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the loop”(76 reviews)
“great location”(104 reviews)
“willis tower”(38 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hyatt Place Chicago/Downtown - The Loop
Offers & Announcements: Valet Parking Package!
Hotel deals
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,070)Write a Review
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Traveller rating
677
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677
240
50
26
19
Show reviews that mention
All reviewsthe loopgreat locationwillis towerlyric operafree breakfastbrick wallbusiness districtchicago downtownsitting areaspacious roomswalking distancemillennium parksofa bedenjoyed my staythe theater districtyogurtwould stay here again
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1 - 5 of 1,012 reviews
Reviewed 3 days ago

Bess makes excellent food. He also will mix it up for you if asked, custom meals are no problem. It makes the menu quite nice. The entire staff are very pleasant and cordial. It's a great location, but again, it's the customer service week in...More

Thank theherbie
Response from Aaron O, General Manager at Hyatt Place Chicago/Downtown - The LoopResponded 2 days ago

Thanks theherbie! Love having you each week and thrilled to see you shared your experience! Bess truly provides a personalized and one of a kind experience! Thanks again, we will see you very soon!

Hotel's Favourite
Reviewed 30 May 2017

Review collected in partnership with Hyatt Hotels
2  Thank Randall H
Response from Aaron O, General Manager at Hyatt Place Chicago/Downtown - The LoopResponded 6 June 2017

More

Reviewed 3 days ago

I booked this hotel inadvertently and canceled it within an hour or so. They anyway charged me quoting the cancellation policy (48 hours!!). They refused to refund/credit the amount charged. As much as it is unfortunate, I cant argue with that. But they didnt send...More

Thank BharathFromLA
Response from Aaron O, General Manager at Hyatt Place Chicago/Downtown - The LoopResponded 2 days ago

Hi BharathFromLA, It looks like you booked through a third party vendor, which can be tricky sometimes for the consumer. The charges were made through the vendor itself and not by the hotel, which is why we are unable to provide a recap of the...More

Reviewed 4 days ago

While the room, view, and amenities are amazing it is the staff that makes this place great. Jessica and Amber (front desk staff & management) were amazing and provided me with the best customer service experience in my 20+ years of travel. I am not...More

Thank Darrien D
Response from Aaron O, General Manager at Hyatt Place Chicago/Downtown - The LoopResponded 3 days ago

WOW!!!! Thank you so much for sharing your experience and the wonderful comments regarding Jessica and Amber! The team brought your review to my attention before I was able to see for myself this morning, that is how excited they were by your review! I'll...More

Reviewed 5 days ago

Excellent location for this hotel in Chicago downtown: two blocks from Willis Tower, 10 minutes walk to Chicago river cruises, one block away from train station to Midway Airport. Friendly and helpful front desk staff. Swimming pool is great for family time during cold winter...More

Thank TravelingJeff2000
Response from Aaron O, General Manager at Hyatt Place Chicago/Downtown - The LoopResponded 4 days ago

Thanks TravelingJeff2000! Happy the family enjoyed the swimming pool and morning breakfast! I will be sure to share your comments with the team as well! Thanks again for taking the time to let us know how we are doing, looking forward to hosting you and...More

View more reviews
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123456203
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$125 - US$615 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$125 - US$615 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (161)
Room & Suite (59)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
bettykitt
1 February 2018|
AnswerShow all 2 answers
Response from Aaron O | Property representative |
Hi bettykitt! We are happy to hold your luggage for you while you continue to explore Chicago! Please see the front desk or valet for assistance. Looking forward to your arrival!
0
Votes
yensb2017
25 October 2017|
AnswerShow all 2 answers
Response from Aaron O | Property representative |
Hi yesnb2017! The hotel is a quick 10 minute walk from the theater, about 5 blocks. You will pass many great restaurants along the way as well! Looking forward to hosting you soon!
1
Vote
Lgpfive
30 July 2017|
AnswerShow all 3 answers
Response from Juan V | Reviewed this property |
I didn't use it, but my wife and my children said that it is a fantastic and renovated fitness room with modern machines.
2
Votes
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12345610
Room Tips
"Won't do it, as I like my room."
Read review
"The staff are great!"
Read review
"Ask for south facing rooms"
Read review
"Not tallest building in area, so even "best-view" rooms won't be panoramic"
Read review
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