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The Blackstone, Autograph Collection

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Traveller (1120)
Room & Suite (662)
Dining (58)
Overview
  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“grant park”(262 reviews)
“al capone”(33 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,268)
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2,195 results
Traveller rating
1,372
602
142
51
28
Traveller type
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LanguageEnglish
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1,372
602
142
51
28
Show reviews that mention
All reviewsgrant parkmercat a la planxaal caponethe concierge loungebuckingham fountainsoldier fieldart institutetv in the mirrormichigan avea lake view roombeautiful hotelthe museum campussliding doorclassic hotelshedd aquariumsouth loopnavy pier
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1 - 5 of 2,195 reviews
Reviewed today

This is a great hotel. I stayed here recently during a business conference. This a historic hotel 12 Presidents have stayed here. The staff is very friendly, the hotel is clean, comfortable and in a convenient location. The view of Lake Michigan is wonderful.

Thank BMB6040
Reviewed today

I stayed at this hotel for one night, which was close to an appointment I had the following day. The room was contemporary/modern and a nice environment. Interactions with staff were friendly. I did not utilize any of the hotel services so I cannot speak...More

Thank GLENN S
Reviewed yesterday via mobile

So, the sinks had built up mold under the lips on the inside. The shower floor was black, so I have no idea how clean it was which kind of freaked me out. It is a great location and a beautiful view from our room....More

Thank Jen H
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded today

Thank you for your detailed review, Jen! I sincerely apologize for the issues you experienced during your stay. I will address our team to ensure a similar situation does not occur again in the future. I will be reaching out to you under a separate...More

Reviewed 2 days ago via mobile

I have stayed in Chicago many times this year, typically I stay in the loop near my office. This time I tried it the Blackstone. The hotel was very unique, really cool. Very nice walk-in steam shower in the bathroom and the rooms were good...More

1  Thank hyatt22
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded today

Thank you for your review, hyatt22! I am delighted that you had a great first stay at The Blackstone! We appreciate your detailed feedback on your entire experience with us. Thank you for your business and we hope to welcome you again for your next...More

Reviewed 2 days ago via mobile

I usually wait until after I checkout to write my review, but I am still laying in this perfect pillow-of-a-dream bed as I type. I have stayed in countless boutique hotels in Chicago, and The Blackstone is definitely tied at number one for me. It...More

1  Thank AmandaNJoe
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded today

Hi AmandaNJoe - Thank you for your detailed review! The fact that you couldn't wait to review us puts a smile on my face. You have described exactly how we operate and that means so much! I am happy our staff was able to accommodate...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$194 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Quiet Hotel in Chicago
#5 Art Deco Style Hotel in Chicago
#7 Historic Hotel Hotel in Chicago
#8 Lake View Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$194 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Quiet Hotel in Chicago
#5 Art Deco Style Hotel in Chicago
#7 Historic Hotel Hotel in Chicago
#8 Lake View Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Photos
Traveller (1,120)
Room & Suite (662)
Dining (58)
Pool & Beach (5)
Amenities (70)
Business Centre & Event Rooms (33)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
teresa1213
10 July 2018|
AnswerShow all 8 answers
Response from noodlehouser | Reviewed this property |
Yes...Sunday evening until Friday at noon...breakfast and evening appetizers and dessert (until 10 pm). On weekends you get a coupon valued to $15 in the restaurant (PP).
1
Vote
cierasillaway1
27 June 2018|
AnswerShow all 4 answers
Response from beagle47 | Reviewed this property |
We actually received early check-in with no fee but I sense that was based partially on availability. We stayed in what might be considered “off-season.”
1
Vote
mattnalex
3 February 2018|
Answer
Response from pandbmilne | Reviewed this property |
They have a bar in the lobby and I believe there is one in the restaurant. I actually didn’t check out the ballroom but the employees are all very friendly and would probably make sure you saw it if you wanted to! Hope my... More
0
Votes
Room Tips
"I used a parking app to find affordable. I found a garage about two blocks away so the walk was not that bad."
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"Lake and park views are available. Accessiblity is a slight challenge due to small elevators and stairs to..."
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"2222 is a corner with great lake and city views"
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"My sights are low so it's a luxury spot to me.They have plenty of bargain rates,too, I see."
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