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Chicago's Essex Inn

TripAdvisorUS$436*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$833*
US$436*
Great Deal
US$469*
US$469*
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1,939 Reviews from our TripAdvisor Community

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Showing 1,674: English reviews
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Oakville, Canada
Reviewed 4 days ago NEWvia mobile

This hotel is completely overpriced for what's being offered. We paid $1000 for three nights and were totally let down with our stay. Everything from the lobby, front desk help, room itself, housekeeping and the heat/AC were sub par. I could go on and on about what I didn't like, but instead I strongly advise you to book elsewhere. The...

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Helpful?
Thank Arpita P
Doha
Reviewed 5 days ago NEWvia mobile

A bit pricy, but if you care much to be in the heart of Chicago and have access to the majority of its highlights, this hotel is relatively a good value for what you pay. The staff is so friendly. The room is cool, but don't expect it to be fancy and luxurious as what you pay. Generally speaking, I...

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Helpful?
Thank ABDO G
Michigan Center, Michigan
Reviewed 1 week ago

we stayed there for 4 nights and 3 days all together. first there is construction during these days the staff didn't tell u about that and u never know when u experience a mini earthquake after every 20 minutes. whole building started shaking ,its like a mini earthquake.hotel bath room are very small u can barely fit in. cleaning is...

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Helpful?
Thank romanhadi
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Romanhadi, Thank you for taking the time to share your experience with us. There is never a convenient time for necessary project work to occur, and we are sorry that affected your stay. While the construction is not in the hotel but next to us, we have taken extreme precaution to minimize noise and maximize comfort. However, we apologize...

Holte, Denmark
Reviewed 2 weeks ago via mobile

The bed was nice and the staff was helpful and friendly. However, the hallway smelled of weed and the walls were thin, so you could hear anything. We got a decent price, but we still expected a bit more. The hotel is located right next to the park, which is really nice. We felt safe at the hotel and in...

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Helpful?
Thank aecahro
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi aecahro, Thank you for taking the time to write us a review. We're always happy to hear about the level of service you have received from our staff and that you felt safe here. I do want to bring to your attention that we our entire property is non-smoking and will not tolerate smoking of any sort and charge...

Joensuu, Finland
Reviewed 2 weeks ago

The hotels location is good, walking distance from CTA and the loop attractions. The staff was very friendly and helpful. The room was ok, equipped with tv, phone, fridge, iron & board, safe, coffee maker. Wi-Fi was free, but quite slow. Our room need some renovation, like most of the hotel. No restaurant. Noises was quite loud from corridors and...

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Helpful?
Thank mmikko
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi mmikko, Thank you for taking the time to share your review with us. Please accept my sincerest apology for the inconvenience of your stay. It is our mission to provide the highest level of service and it appear this isn't the case. I want to assure you this is not our normal standard of service and this matter will...

Illinois
Reviewed 2 weeks ago

I read the reviews and found my room to be very clean & modern. The decorating was modern, not outdated. Perhaps there are other rooms that require an upgrade. The sink is small, but cleverly small. Many hotels now have no space next to the sink to place any toiletries. You are forced to put your things on top of...

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Helpful?
Thank BobRinILL
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi BobRinILL, Thank you for the detailed review. We're happy to hear you enjoyed you're stay. We appreciate the feedback and hope to have you back again!

Barnsley, United Kingdom
Reviewed 2 weeks ago via mobile

This was our first hotel in America and looking at some of the other reviews I was a bit apprehensive as to what we would get. Well bearing in mind it is currently undergoing a major rebuild I think some people have not taken this into consideration when reviewing it. Yes it's tired and there are no facilities to call,...

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Helpful?
Thank chalkiewhite58
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi chalkiewhite58, Thank you for your review and understanding. Re-modernization is in our future plan and you got a glimpse of the start of something magnificent. While the construction is not inside the property but next to us, we have taken extreme measures to minimize noise level and maximize comfort. From ear plugs to strategic room placements and making the...

Reviewed 3 weeks ago via mobile

If loud noises outdated AC/Heating and disgusting bathrooms are your thing then this is the perfect place for you. The bathroom had cracked floor tiles crumbling around toilet and bathtub. The tub was chipped and had some disgusting black stuff in it (we didn't use it). Stains on all the walls, carpets I wouldn't walk on barefoot if you paid...

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Helpful?
Thank Legalgrl09
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Legalgrl09, Thank you for sharing your review with our team. We are an older boutique property built in a 60s and is one of Chicago's historic landmark so I can certainly understand the concerns you've bought up. I am delighted to hear that our staff was able to boost the review up a star. There is nothing we wish...

Reviewed 4 weeks ago via mobile

The price for a king size room was very good (146.80/night) and the location is really good for exploring Chicago and being in the center of happenings, but the quality and cleanliness were definitely lacking. On my arrival, the bathtub and sink in my room did not drain, and they could not be fixed until the day after. The bathtub...

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Helpful?
Thank Ava D
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Ava D, Thank you for taking the time to share your review with us. I am very disappointed to learn of the experience you had during your stay with us. This level of service is certainly unacceptable and not to our standard. I want to assure you that such even is not the norm and this will will be...

Denmark
Reviewed 4 weeks ago via mobile

Sad to say that this hotel couldn't get a better write up as the staff is very friendly and the location is good. On the positive side: We're staying in room 801 which is a corner room. 801 has a good size, a great view over Lake Michigan straight ahead and a partly view of some skyscrapers to our left...

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Helpful?
Thank LeeDenmark
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi LeeDenmark, Thank you for taking the time to share your experience with us. We appreciate the feedback and can certainly empathize with you in regards to any noise you have experienced during your stay. I do want to bring to your attention that we do have re-modernizing plans for our HVAC units. I have shared your review with our...

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04/06/2017 05/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605-7101
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $174 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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Questions & Answers

Here's what travellers have asked, with answers from Chicago's Essex Inn staff and other travellers.
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Questions? Get answers from Chicago's Essex Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
hirshc, 11 Apr 2017 | Read review
“Get room away from construction”
355bruces, 27 Mar 2017 | Read review
“We stayed here to enjoy Buddy Guy's Legends Bar...within walking distance easily!”
korys722, 17 Mar 2017 | Read review
“construction could be a problem. typically lasts form 8am - 4pm”
RCRUNCHY, 24 Feb 2017 | Read review
“Get a high up room for a view of streets”
cbcomponents, 1 Jan 2017 | Read review
5 of 5
TripAdvisor
US$436* /night
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Booking.comUS$469
TravelocityUS$469
AMOMAUS$833
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Prices are for 1 room, 2 adults
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