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Hilton Chicago

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Traveller (1329)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,491)
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5,104 results
Traveller rating
1,937
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1,937
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Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroomfull bathroomsfield museumhistoric hotelshedd aquariummichigan avelake viewhuge hoteltwo double bedsbuckingham fountainart institutefitness centeran upgradeself parking
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1 - 5 of 5,104 reviews
Reviewed 2 days ago

I recently stayed at the hotel for a work conference. I arrived at the hotel after a fairly long commute. I then proceeded to the registration desk where I had to wait about 5 – 10 minutes. At this point, I really had to use...More

Thank Mark F
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges you experienced with cleanliness in the guestroom and lack of empathy from our staff. This is certainly not the...More

Hotel's Favourite
Reviewed 26 November 2017 via mobile

This is a historic hotel located just across the street from Grant Park and the Chicago waterfront. This is one of the largest hotels in Chicago. The interior has been renovated while keeping as many of the 1927 historic touches in the common areas. The...More

3  Thank Brian W
Response from Kathy H, Manager at Hilton ChicagoResponded 27 November 2017

Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It is always great...More

Reviewed 5 days ago

This hotel has lost its luster. We arrived late due to a delayed flight and even though the Hilton website says its restaurants serve until 1 am they do not. I had called ahead to notify the hotel we would arrive late, but we were...More

Thank Diana Y
Response from Kathy H, Manager at Hilton ChicagoResponded 4 days ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the difficulties you experienced with the limited food and beverage options in the hotel as well with the overall accommodations in...More

Reviewed 6 days ago

Everything from the friendly staff, complimentary early check-in, text message service to ensure our experience was going well, and the incredible fitness facility made for an amazingly memorable trip.More

Review collected in partnership with Hilton Hotels & Resorts
Thank mrjones1186
Response from Kathy H, Manager at Hilton ChicagoResponded 5 days ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It...More

Reviewed 1 week ago

The Hilton Chicago is a luxurious landmark hotel; a must see and stay! It is located in beautiful downtown Chicago and overlooks Grant Park; steps away from the landmark Buckingham Fountain, Lake Michigan, the Art Institute of Chicago, the Field Museum, Shedd Aquarium, Adler Planetarium,...More

1  Thank Anderson-Guerra
Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

Dear Valued Guest, It was our pleasure to provide you with the highest standard of excellent service. Learning more about what delights our guest truly inspires us to deliver exceptional service and product to our guest. Thank you for your comprehensive yet impactful words and...More

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Most Booked Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$175 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1329)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
samjry
10 April 2018|
AnswerShow all 7 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
7 April 2018|
Answer
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We are happy to know that you enjoyed the pound cake that was serve during breakfast. Please contact our Executive Chef at the Hilton Chicago at 312-922-4400 regarding your... More
0
Votes
samjry
25 March 2018|
AnswerShow all 5 answers
Response from DSHBOLDLY007 | Reviewed this property |
Yes, definitely. There is a general path from the park to those two venues. An Uber is probably a better option at night.
2
Votes
Room Tips
"Any room with adjoining doors will be VERY noisy. You will hear everything your neighbors say and do."
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"Corner room with a lakeview"
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"Front rooms have a great view of the park"
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"Get a lake view room. I had a corner room. Excellent"
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