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04/12/2017 05/12/2017
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    Hilton Chicago

    720 South Michigan Ave, Chicago, IL 60605-2116
    +1 855-605-0316
    Hotel website
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    04/12/2017 05/12/2017
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    Savings alert: 26% below average rate

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    Overview
    • Excellent39%
    • Very good31%
    • Average18%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “grant park” (441 reviews)
    “irish pub” (119 reviews)
    “executive floor” (175 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Chicago
    Special Offer: Double Points,Every Stay
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,308)
    There are newer reviews for Hilton Chicago
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    11 - 15 of 4,935 reviews

    Reviewed 6 days ago

    Let me start by saying that I'm a big Hilton Honors fan. This hotel was probably my worse Hilton Hotel experience. The rooms were spacious and clean, and the hotel was beautiful. Cons: Day 2 housekeeping came to clean- I told her that wasn't ready...More

    1  Thank Cavella
    Response from Kathy H, Manager at Hilton ChicagoResponded 5 days ago

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges you experienced in regards to your arrival and lack of service from our staff. This is certainly not the...More

    Reviewed 6 days ago via mobile

    This hotel had the best customer service and was a beautiful hotel! Marcus checked me in and out and was so friendly and truly made me feel welcome. He really made sure the check in was smooth and accommodating. They even sent text messages throughout...More

    Thank Haley L
    Response from Kathy H, Manager at Hilton ChicagoResponded 5 days ago

    Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It is always great...More

    Reviewed 1 week ago

    We stayed here for a conference and the space was great. The catered food was not very good. The room was very comfortable. Housekeeping made every attempt to honor our requests once we arrived, but the things we requested before we arrived were not ready...More

    Thank Cheyb29
    Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges you experienced with our catering and housekeeping departments. This is certainly not the normal high level of service we...More

    Reviewed 1 week ago via mobile

    We stayed for six nights for the fabtech show. The room was a good size and housekeeping staff was fantastic! Front desk did a fine job picking the room for us. Bell staff was right on task. The hotel itself was beautiful. Love the history...More

    Thank Travelmoorenow
    Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It...More

    Reviewed 1 week ago via mobile

    The hotel is on Millenium Mile so you can walk Anywhere in that area . Hotel upgraded my daughter and I to a double room with two Bathrooms . So very spacious . Staff very helpful booking tours for us . Lovely walk before breakfast...More

    Thank Louise R
    Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$113 - US$408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Green Hotel in Chicago
    • #63 Luxury Hotel in Chicago
    • #68 Family Hotel in Chicago
    • #76 Business Hotel in Chicago
    • #84 Romantic Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1454
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Agoda, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelsClick so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hilton Chicago Hotel Chicago ,
    • Hilton Hotel Chicago ,
    • Chicago Hilton Hotel ,
    • Hilton Towers Chicago ,
    • Hilton Chgo Hotel
    Add Photo Photos
    Traveller (1253)
    Room & Suite (530)
    Dining (50)
    Pool & Beach (37)
    Hotel & Grounds (843)
    Bathroom (83)
    Business Centre & Event Rooms (21)
    Family and Play Areas (2)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Palmer House A Hilton Hotel
    9,309 reviews
    .92 km away
     
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    1,830 reviews
    1.22 km away
     
    Hotel Blake Chicago
    2,006 reviews
    .48 km away
     
    The Blackstone, Autograph Collection
    2,043 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Eric A
    21 November 2017|
    Answer
    Response from Kathy H | Property representative |
    Dear Guest, Thank you for your inquiry. Please contact our Customer Service at 312-922-4400 in order to assist with your questions. We look forward to hearing from you.
    0
    Votes
    tallswedishchief
    13 November 2017|
    AnswerShow all 3 answers
    Response from Kathy H | Property representative |
    Dear Guest, Please be informed that we no longer have Executive Floors or Executive Lounge in our hotel. We do not refer to our previous Executive Floors or lounge as Hilton Honors floors or lounge. Please feel free to... More
    0
    Votes
    Adriana O
    1 October 2017|
    AnswerShow all 5 answers
    Response from Kathy H | Property representative |
    Dear Guest, Yes we do have connecting rooms. Please contact the Hilton Chicago directly at 312-922-4400 to request for connecting rooms.
    0
    Votes
    Room Tips
    "Far from the elevators"
    Read review
    "Higher floors on the lake side are quieter"
    Read review
    "I usually place a request at reservation in the online reservation system. My own suite had a view of the..."
    Read review
    "Choose a lake front room"
    Read review
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