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Hilton Chicago

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#96 of 187 Hotels in Chicago
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hilton Chicago
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4,746 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago
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Showing 4,419: English reviews
Montreal, Canada
Reviewed 1 week ago

Not much to say...clean rooms, nice pool/Jacuzzi, very well located close to Lake Michigan. I went for a few runs by the lake early in the morning and I loved it. We were about 2000 people at this convention and the restaurant wasn't jammed, neither was the tavern. Very close to many restaurants, friendly staff.

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Helpful?
Thank ScubaZone
Kathy H, Manager at Hilton Chicago, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback. Its always great to hear we are meeting the expectations our guests come to expect and deserve. I’m pleased to hear you enjoyed your stay and thank you for recommending the Hilton Chicago. We look forward to your...

Kenosh
Reviewed 1 week ago via mobile

Stayed here for a meeting for work. The room was clean and the bed was comfortable. There is a mini fridge in the room. They had a tablet on the work desk if you wanted to order room service. I didn't so I can't comment on how that is. There were a couple of eating places in the hotel. Not...

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Helpful?
Thank JMS529
Kathy H, Manager at Hilton Chicago, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback. Its always great to hear we are meeting the expectations our guests come to expect and deserve. I’m pleased to hear you enjoyed your stay and thank you for recommending the Hilton Chicago. We look forward to your...

New York
Reviewed 1 week ago

Stayed at this hotel for a conference and loved the old charm of it. Digital Key gave me seamless access to my room with my cell phone and the staff was courteous and attentive. A great stay overall. I highly recommend it for business and pleasure. Ask for a room with a view if possible.

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Helpful?
Thank FelixM223
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback. Its always great to hear we are meeting the expectations our guests come to expect and deserve. I’m pleased to hear you enjoyed your stay and thank you for recommending the Hilton Chicago. We look...

marbella
Reviewed 1 week ago

This is how Hotels used to be, good sized rooms, very grand and opulent. Walking distance to the shops albeit a decent walk. Good value, Will stay here again when in town. Great open spaces for meetings

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Helpful?
Thank Marbella100
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback! Its always great to hear we are meeting the expectations our guests come to expect and deserve. I’m pleased to hear you enjoyed your stay and that you will visit us again! We look forward...

Reviewed 1 week ago

The room was clean and very nicely outfitted. The halls and lobbies seemed well kept up and clean, too. I spent much time in the cafe and it was good food, great service, and very friendly people! Anyone I talked to was wonderfully helpful and eager to point me in the right direction. I highly recommend staying here and I...

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Helpful?
Thank Susan P
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback from our guests as this is what we strive for. I’m pleased to hear you enjoyed your stay and thank you for recommending the Hilton Chicago. We look forward to your future visits! Sincerely, Kathy...

Reviewed 1 week ago via mobile

The hotel is beautiful. However the rooms are not so clean. My first day I requested a new room because dog hair was all over my bed. I also noticed the phones and some fixtures in room are dirty. It's a shame first time in Chicago and was really looking forward to a great time here.

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Helpful?
Thank Kay M
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointment you experienced with your housekeeping issues. Your experience is not the normal high level of service we provide or are known for. I hope you had an opportunity to speak to our manager on duty...

Fort Wayne, Indiana
Reviewed 1 week ago via mobile

Great hotel. Wonderful history. The location was beautiful, overlooking the lake we could see Navy Pier and all the museums. The only downside is it is a little walk to the shops on Michigan Ave. Definitely stay again. (Second time actually)

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Helpful?
Thank Michael Y
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of hotel and location. I’m happy to hear you enjoyed all the great and wonderful history our hotel has and we are looking forward to you future visits. We...

Doha, Qatar
Reviewed 1 week ago

if you plan to visit chicago ,i advise you hilton,,,,centre of city ,,,walking distance from most attractions ...minuted from bus stop and train ,,,clean , big rooms , nice food ,excellent service ,,,,,you should take lake view ,,,,reasonable price

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Helpful?
Thank mohamedes71
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to receive positive feedback from our guests. I’m pleased to hear you enjoyed your stay and all we have to offer. We look forward to serving you for many more years in the true spirit of hospitality for which...

Dayton, Ohio
Reviewed 1 week ago via mobile

The check in staff was amazing. The room was clean and comfortable, had amazing view of the lake. Right across the street from Grant park. The hotel is beautiful, concierge staff extremely helpful. Security was very curtious and helpful. While we were waiting for our transportion to the airport about 5am. We notified outside a few cars filled with those...

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Helpful?
Thank 436vacation
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. Please accept my sincere apology for any disappointment you experienced with the level of service you received from some of our staff. Your experience...

Livonia, Michigan
Reviewed 1 week ago

I made the reservation online to attend a professional symposium at another venu. The symposium was cancelled and the only indication I had that the hotel would not refund was on the receipt I received AFTER making and paying for the reservation. When I called to complain the reservation rep acknowledged that I did not have prior knowledge until after...

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Helpful?
Thank karenfunya
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for sharing your comments. We apologize for the inconvenience you experienced with our cancellation policy. Please contact our reservations department directly at 312-922-4400 extension 6575 should you need further assistance. Sincerely, Kathy Heneghan Hotel Manager

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $252 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#59 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
59 questions
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London, United Kingdom
Ramstein-Miesenbach, Germany
over a year ago
Murray, Kentucky, United States
5 months ago
Orange County, California

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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with lake view”
 of 5 bubbles trevorw896, 19 Mar 2017 | Read review
“All rooms are good but the ones facing the lake have the best view.”
 of 5 bubbles ScubaZone, 17 Mar 2017 | Read review
“We had a corner room on a higher floor - very quiet!!”
 of 5 bubbles I3283LUsusanp, 14 Mar 2017 | Read review
“they have big rooms ,can accomodate 4 persons , 2 king sized beds and 2 bathrooms”
 of 5 bubbles mohamedes71, 13 Mar 2017 | Read review
“join hilton honors so you get free wifi and so you can choose your own room on the app”
 of 5 bubbles Camilla304, 7 Mar 2017 | Read review
5 of 5