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Hilton Chicago

PricelineUS$253*
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#97 of 188 Hotels in Chicago
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$262*
US$253*
Great Deal
US$262*
US$262*
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Hilton Chicago
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4,858 Reviews from our TripAdvisor Community

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Showing 4,522: English reviews
Reviewed 6 October 2015

This historical hotel is a bit outdated but still has its classy and elegant quality to it. This is definitely not one of the best Hilton hotels I've stayed, but the room was clean, bed was comfortable and it was still a comfortable stay.

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Helpful?
Thank Gaspard_de_la_nuit
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and happy to hear you had a comfortable stay. Please allow me to inform you, we began our renovations 4 years ago and we’ve done some...

Washington, United States
Reviewed 5 October 2015

I went to Chicago for a business convention and the Chicago Hilton was excellent! Great location and staff. The décor is awesome and the Hotel has lots of history. Next to a large park that have good running trails. In the hotel the restaurants were great for dinning in.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracy L
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoy your dining experiences here at the...

Hamilton, Canada
Reviewed 5 October 2015

They don't reach to your complaints on time. I left my room and moved to other hotel due to that. Housekeeping is awful. However, I must acknowledge that their Management listened to your complaints much seriously than the front line staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Derek S
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for the disappointment you experienced during your recent stay. Your experience is not the normal high level of service we provide or are known for. Our goal is to always provide the best possible service our guests come...

Reviewed 5 October 2015 via mobile

This hotel is nice and located near many landmarks in downtown Chicago, however, the hotel has overcharged me approximately $300. This charge was not included in my final bill and appeared a couple of days after my return from business. I have tried to contact the finance department several times to understand this charge, but everyone I have talked to...

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Helpful?
Thank marissa n
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your recent stay. Your experience is not the normal high level of service we provide or are known for. Our goal is to always provide the best possible service our guests come...

Reviewed 5 October 2015

Unfortunately I only stayed one night. Large room. Impeccably clean. Fabulous lobby. Attentive staff. Comfy bed. Large screen tv in my room with lots of channels to choose from. Very clean bathroom. Great location. Magnificent lobby.

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Helpful?
Thank Pocho1
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoy your room accommodations and our fabulous lobby!...

los angeles, United States
Reviewed 3 October 2015

This historical building is beautiful in all the public areas while modern in the hotel rooms. We got a sizable room with 2 beds and 2 bathrooms. Hotel concierge was extremely helpful with transportation information to the museums we want to visit.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Chi-Chung T
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and with the quality of service you received from our staff especially, Concierge. I was pleased to hear you enjoy your two bathrooms room accommodations....

Delray Beach, Florida
Reviewed 2 October 2015

Usually don't get to stay in a hotel like this so was a treat to stay in such a historic building. Rooms were large and full of architectural detail. Same with the lobby and public areas. Hotel also has a huge gym and pool which is great. Location isn't the best for restaurants. as most are farther north on Michigan....

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Helpful?
Thank Jeff R
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel. I was pleased to hear you enjoy your room accommodations and our athletic club. It’s always good to hear we are meeting the expectations our...

Reviewed 30 September 2015 via mobile

I know there's lots of history, and this hotel can host large groups of people! But man, they are overpriced and underwhelming.. Granted there are elegant ballrooms, fairly decent dining, but the rooms leave a lot to be desired!! I upgraded to a "business class" room - extra $40 a day - for fitness room bennies, free WiFi and desk.....

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Helpful?
Thank Terri P
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation Of Kitty O’sheas. Please accept my sincere apology for any disappointment you experienced with your room accommodations and Wi-Fi. Our goal is to always provide the best possible service...

St. Louis, MO
Reviewed 30 September 2015

This is a really elegant hotel midway between the Magnificent Mile and the Soldier Field area. The rooms are modernized, with lots of plugs available, a refrigerator in the room, and really nice views from some of the rooms. There aren't as many restaurants within close walking distance as there are further north, but it's a good area of Chicago...

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Helpful?
Thank ArmyCaptain
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoy your room accommodations and had a really...

Reviewed 29 September 2015 via mobile

This floor and our room was updated and was nice in that respect. We had two double beds but a bathroom that was the size of a closet with literally no counter space. The windows are so thin and the noise from Michigan Ave continues all night especially car horns and street drummers. We did have an awesome view of...

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Helpful?
Thank Tara G
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and your room accommodations. Please accept my sincere apology for any disappointment you experienced during your stay especially, with the street noise and that we were...

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11/06/2017 12/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $252 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Expedia, Priceline, Orbitz, Hotels.com, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#60 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
64 questions
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London, United Kingdom
Ramstein-Miesenbach, Germany
over a year ago
Pleasant Prairie, Wisconsin
2 months ago
Murray, Kentucky, United States
7 months ago

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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not miss the giant gym on the 8th floor. It has an indoor jogging track and a swimming pool of about 20 yards.”
drord2016, 25 May 2017 | Read review
“Ask for a room facing Lake Michigan for wonderful views.”
audnlou, 21 May 2017 | Read review
“Save your money and stay in a tent in the park”
611joew, 19 May 2017 | Read review
“Opt for a higher floor and the lake view, it is stunning”
LeRoyF999, 17 May 2017 | Read review
“The bank of elevators for the higher floors are super fast.”
413cynthian, 16 May 2017 | Read review
5 of 5
Priceline
US$253* /night
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Orbitz.comUS$262
Expedia.comUS$262
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Prices are for 1 room, 2 adults
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