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Hilton Chicago

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Traveller (1329)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,491)
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Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroomfull bathroomsfield museumhistoric hotelshedd aquariummichigan avelake viewhuge hoteltwo double bedsbuckingham fountainart institutefitness centeran upgradeself parking
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1,331 - 1,335 of 5,104 reviews
Reviewed 31 May 2016

This was our first stay at the Hilton Chicago and it is now our new favorite hotel in Downtown Chicago. This historical hotel makes a great first impression with the historic lobby and public areas. The front desk staff was very friendly and efficient. We...More

1  Thank youthdirectorWI
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and with the quality of service you received from our...More

Reviewed 31 May 2016

We stayed four nights at the Michigan Ave Hilton. Your team was amazing: Robert, working on the executive floor, repeatedly went above and beyond juggling our stay of two nights with points and two regular nights. He was professional, kind and remembered our details each...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank L3064AXtomm
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff....More

Reviewed 31 May 2016

We took rooms on the executive floor. This was great because it included breakfast and appetizers for dinner, as well as water and soda and coffee and snacks throughout the day. We ended up saving some money there! The exec floor has it's own elevators...More

Thank Samshltn
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you enjoyed our executive lounge and...More

Reviewed 31 May 2016

The front desk staff was rude, housekeeping doesn't answer their phones, the concierge was nowhere to be found, security was adept and I could go on. This is a large hotel with employees who just don't care. Traveler beware

Review collected in partnership with Hilton Hotels & Resorts
Thank chads448
Reviewed 31 May 2016 via mobile

We stayed one night during Memorial Weekend in order to visit the Shedd Aquarium. I used the app early in the morning to check in and choose our room. We had a lake view and I should have read reviews closer. Our room on the...More

Thank worth-voyageur
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you enjoyed your lake view room...More

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Most Booked Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$176 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$176 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1329)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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samjry
10 April 2018|
AnswerShow all 7 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
7 April 2018|
Answer
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We are happy to know that you enjoyed the pound cake that was serve during breakfast. Please contact our Executive Chef at the Hilton Chicago at 312-922-4400 regarding your... More
0
Votes
samjry
25 March 2018|
AnswerShow all 5 answers
Response from DSHBOLDLY007 | Reviewed this property |
Yes, definitely. There is a general path from the park to those two venues. An Uber is probably a better option at night.
2
Votes
Room Tips
"Any room with adjoining doors will be VERY noisy. You will hear everything your neighbors say and do."
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"Corner room with a lakeview"
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"Front rooms have a great view of the park"
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"Get a lake view room. I had a corner room. Excellent"
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