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Hilton Chicago

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#96 of 185 Hotels in Chicago
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4,577 Reviews from our TripAdvisor Community

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Showing 4,258: English reviews
Seattle
Reviewed 4 June 2015

It's rare that I'm actually shocked by the high quality of a hotel's fitness center, and while that is not something that all travelers are looking for, this one was memorable, taking up a good portion of a high floor, with a (short) running track, great machines, free weights, and locker rooms. Very impressive for the business traveler trying not...

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Helpful?
Thank SaltyDawg
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and convenient location. I was pleased to hear you enjoyed our impressive fitness center, Herb N’ Kitchen our grab and go store and Kitty O’sheas....

Dallas
Reviewed 4 June 2015

Fabulous Hotel with lot's of old world charm. The rooms are really neat - they have two bathrooms. Loved that feature! I also loved not having to share a bathroom - I felt at home! There is tons of Hollywood history as well! They filmed scenes from "The Package" with Gene Hackman - My Best Friend's Wedding - The Fugitive....

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Helpful?
Thank Mitchell S
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our fabulous hotel. I was pleased to hear you enjoyed your two bathrooms room accommodations and Kitty O’sheas! It’s always good to hear we are meeting the expectations...

Paris
Reviewed 4 June 2015 via mobile

I like to stay in this hotel whenever I am in Chicago on business. The location, the amenities, and even the smaller rooms are superior to most other hotels. Sure, there are some rooms with alley views, and that's ok. There is very little about this property that I don't really like,mane I can be a pretty critical person. The...

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Helpful?
Thank JaySpiegel
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. I was pleased to hear you were comfortable and enjoyed your stay. It’s always good to hear we are meeting the expectations our guests...

Atlanta, Georgia
Reviewed 3 June 2015

This hotel is massive with a rich history in the city of Chicago. Unfortunately that sometimes equates to outdated rooms. I was in room 1748, which was really large with two windows that looked out at another hotel tower of rooms. It was clean, but a bit old smelling and definitely had a dated feel. The room had 2 bathrooms,...

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Helpful?
Thank Wendy G
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. I was pleased to hear you enjoyed our amenities. Please accept my sincere apology for any disappointment you experienced with your room accommodations. Please...

Miami
Reviewed 3 June 2015

I stayed here in October of 2014 for a convention and loved it. The Hilton Chicago is a stately, grande, and very large centrally-located hotel in Chicago.. The hotel overlooks Grant Park, Lake Michigan, and the Museum Campus. Try to get one of the rooms that overlook the Park; mine did not. It is the third-largest hotel in Chicago by...

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Helpful?
Thank hilarionmartinez
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our grand historic hotel, superb location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your room accommodations, excellent...

Phoenix, Arizona
Reviewed 2 June 2015 via mobile

The Hilton Chicago is nicely located unless you are looking for more nighttime action and restaurants. For that, you may want to head up north a bit. The room was good, the bed very comfortable but the cheapo version of their WiFi (perhaps not so cheap at $14/day) was barely functional. Why is it that even the lamest motels have...

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Helpful?
Thank Gustatorius T
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our great location and nice rooms. I was pleased to hear you enjoyed your comfortable room accommodations and that you had a good stay. Please accept my sincere...

UK
Reviewed 2 June 2015

This is a big modern hotel, so lacks any personal touches, but it is modern and well run. The attached Irish bar was pretty good and we used it both nights of our stay. The hotel,is well positioned and we took a City bus tour from right outside the hotel door. The hotel has an exec lounge, but if you...

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Helpful?
Thank Gary P
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our nice hotel and location. I was pleased to hear you enjoyed your nice room accommodations with view and Kitty O’sheas. It’s always good to hear we are...

Knoxville
Reviewed 1 June 2015

The hotel is situated in downtown and within the walking distance you can visit Buckingham fountain, Millennium park, Willis tower, etc. The building is too old. I had a regular double room, which did not have a bad odor. However, within my two nights stay, I saw 3 small pests in my room!!! The train passing by the hotel has...

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Helpful?
Thank f00dl0ver4ever
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our good location and with the quality of service you received from our staff. Please accept my sincere apology for any disappointment you experienced with you room accommodations,...

New jersey
Reviewed 1 June 2015

“Location, location and lots of history!” 5 of 5 stars Pending review I loved this hotel, we had a room on the 21st floor with lake view. The room was very confortable and really nice. We had lunch in the restaurant, had room service which was delivered promptly, I had drinks in the bar and cannot complained about any of...

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Helpful?
Thank NewjerseyCaracol
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel, perfect location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your comfortable room accommodations, dining...

Manchester, United Kingdom
Reviewed 31 May 2015 via mobile

I am still in shock at the position this hotel takes to business meetings! If you're in the lobby, wi-fi is free, but as soon as you go into a meeting room, it's $200 PER PERSON! In our discussion the price quickly dropped to $100 and then $50 - but really? Wifi is a non negotiable in the 21st century...

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Helpful?
2Thank Cath165
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointments you experience during your stay especially, with the level of service you received, quality of room and our added charges. Our goal is to always provide the best possible service our guests come to expect...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $149 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, HotelsforEveryone, Orbitz, Priceline, Travelocity, Hotels.com, Odigeo and Jetsetter so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#61 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
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Ramstein-Miesenbach, Germany
over a year ago
Murray, Kentucky, United States
1 month ago
Orange County, California
Ramstein-Miesenbach, Germany
over a year ago

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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher room with a view of Lake Michigan.”
 of 5 bubbles nevilles581, 7 Dec 2016 | Read review
“stayed on the 21st floor overlooking Wabash - good city views and full black-out curtains were nice”
  • view from room on 21st floor facing wabash - nice view of 'Willis tower'
  • view from room on 21st floor facing wabash - nice view of 'Willis tower'
 of 5 bubbles The_Lombtinis, 4 Dec 2016 | Read review
“rooms on the east side are best view for park,lake. West side great view for the city. Very quiet hotel. which is good.”
 of 5 bubbles krlzk, 1 Dec 2016 | Read review
“Front of the hotel has views, but are street noisy all night”
 of 5 bubbles Blueknowser, 1 Dec 2016 | Read review
“Rooms at the front of the hotel facing Michigan Avenue have a view of the water and the higher you are the better the view.”
 of 5 bubbles colina982, 26 Nov 2016 | Read review
5 of 5
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