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The Congress Plaza Hotel and Convention Center

TripAdvisorUS$271*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$279*
US$271*
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US$279*
US$279*
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The Congress Plaza Hotel and Convention Center
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2,608 Reviews from our TripAdvisor Community

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There are newer reviews for The Congress Plaza Hotel and Convention Center
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Showing 2,201: English reviews
Valparaiso, IN
Reviewed 1 week ago via mobile

My husband and I recently stayed at the Congress Hotel. I have often seen the bright neon sign from the train as I would travel to and from Chicago on the SouthShore train. I had not stayed there before because the sign is a bit outdated and I wasn't sure if that would be an indication that the hotel would...

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Helpful?
Thank Three-tz
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reading, United Kingdom
Reviewed 1 week ago via mobile

For me, the hotel is located perfectly - directly opposite the spectacular Buckingham Fountain, a short walk to museum campus, a short walk into the downtown loop area and also close to a subway line for trips to north of the river. I'm staggered by the amount of negative reviewers on here as we found the room clean, fresh and...

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Helpful?
Thank Ben G
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

Reviewed 1 week ago

The hotel looks really authentic from the outside, lobby is rather nice with nice old design. The room is the problem where first thing hit me is the smell from carpet... Location is nice and quite facing Millennium Park. Harrison Station (Redline) is only 200m aways which make it very convenient.

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Helpful?
Thank See T
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Hebron, Indiana
Reviewed 1 week ago

We stayed here for an overnight stay for my daughters college graduation. Perfect location because the ceremony was at the Auditorium Theater which is right across the street! Very easy check - in process, nice and smooth! Steve out front (assists with luggage) was wonderful, upbeat and very helpful!! We stayed in room 519 on the 5th floor and had...

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Helpful?
Thank Wenkebach36
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Reviewed 1 week ago

This is one of the worst hotels I have ever stayed in. The only redeeming quality is the location. After only one night in the hotel, I decided there was absolutely no way I could stay there. This cost me two nights that were already paid for but it was well worth the money to get out of this dump!...

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1Thank Allison N
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel.

Cairo, Egypt
Reviewed 2 weeks ago via mobile

Being on the main Michigan avenue at downtown Chicago makes it in a perfect location at few minutes to all touristic sites,the magnificent mile (a shopping mile ),McCormick Convention center,all transportation and facing Michigan lake and Buckingham fountain.The historic luxurious lobby is unbelievable beautiful with its high wooden magnificent ceilings and walls.The rooms are large and very,very clean and the...

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1Thank Mona400
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Reviewed 2 weeks ago via mobile

This old hotel looks great in the website, and indeed has some very grandiose reception rooms. However, it is badly in need of a facelift. Beyond the ground floor, it is shabby with crumbling decor. The room in which I stayed was spartan at best. The bed was comfortable and that was the best bit of the hotel!!! The fitness...

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1Thank Jim P
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel.

Orlando, Florida
Reviewed 2 weeks ago via mobile

The highlights of this hotel are location and the price. The hotel is I guess what you consider a landmark (115 years old). I was initially very impressed with the lobby and first level as everything looks very classy and rich, however once you leave the area you'll begin to notice the decay of tbe building. The rooms are very...

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2Thank Jon L
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

London, United Kingdom
Reviewed 2 weeks ago

Their site claims that the "Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893" - I don't think it has had a refurb since - to be fair, it does not feel dirty - just unloved, and that is a real shame because the hotel with a bit spent on it could leave you feeling...

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Helpful?
Thank leaddisc
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Arklow, Ireland
Reviewed 3 weeks ago

We stayed in this iconic hotel and loved the view from our bedroom overlooking the lake. The room was very comfortable. Breakfast was not included but was available. A range of American staples formed part of the breakfast menu which was extensive. The hotel was centrally located.

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Thank km0r0
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

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05/06/2017 06/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $168 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Congress Plaza Hotel and Convention Center staff and other travellers.
41 questions
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Grand Rapids, Michigan
9 months ago
Aurora, Indiana
over a year ago
Chicago, Illinois

See all questions (41)

Questions? Get answers from The Congress Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the B&B special. The breakfast buffet is definitely worth the $10 extra per person.”
VernazzaLover, 24 May 2017 | Read review
“specify updated room”
saradurban, 23 May 2017 | Read review
“Ask for a lake view but be prepared to pay for it.”
ionam558, 17 May 2017 | Read review
“Ask for the rooms facing lake view, not sure is it more expensive...”
, 15 May 2017 | Read review
“Coffee at room and maybe will need to spend in breakfast.Parking lot service is a external is not part of the hotel .”
alejandrod303, 1 May 2017 | Read review
5 of 5
TripAdvisor
US$271* /night
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Expedia.comUS$279
Booking.comUS$279
Hotwire.comUS$279
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Prices are for 1 room, 2 adults
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