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Wyndham Grand Chicago Riverfront

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#63 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Wyndham Grand Chicago Riverfront
Wyndham Grand Chicago Riverfront
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4,430 Reviews from our TripAdvisor Community

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Showing 4,019: English reviews
Allen, Texas
Reviewed 3 June 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank vinhnvu
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Griswold, Connecticut
Reviewed 3 June 2016

the air conditioner did not work well and the internet was too slow. The key cards needed to be replaced 3 times.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank allisonk639
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Allisonk639, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We appreciate the 4 star review, however your feedback regarding your recent experience is concerning. Please contact myself directly as we would like to ensure this does not happen again during your next visit. Again, thank you for taking the time to provide such constructive feedback and we...

Cuernavaca, Mexico
Reviewed 3 June 2016

It was my first time in Chicado I know its strange to say it but this hotel helped to love even more the city, The service of everyone the rooms the view the river in front just everything If I need to rate it from 0 to 10 deffenatly Ill give 100 This is my hotel in Chicago see you...

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Helpful?
Thank escheflan1
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Eran S, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to hear that you loved our helpful service, the beautiful views of the river, and our incredible city! Thank you for taking the time to provide us with such a GRAND review and we truly look forward to having your return to Chicago...

Gold Coast, Australia
Reviewed 2 June 2016

Quality hotel right in the heart of the action Downtown. Our party arrived to the heartening news that we had been given a complimentary upgrade to a corner suite on the 38th floor, one below the penthouse suites. The panoramic views from two sides of the room were breath-taking. The room was spacious with two double beds. Staff could not...

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Helpful?
Thank Gordon L
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Gordon L, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to hear that you were able to enjoy our corner premier suite with our break-taking views! We will be delighted to share your kind comments regarding our team's helpfulness! We are sorry that you had to experience longer wait times for your vehicle...

New York City, New York
Reviewed 2 June 2016 via mobile

Very accommodating hotel in a great location. Had a room on the 36th floor and the views were beautiful. Large room for 4 people. Not enough mirrors. Extremely clean. The restaurant attached to the hotel had good food but the service was awful. Hotel staff was beyond helpful with everything we needed. Beds were comfortable.

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Helpful?
Thank Deena F
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear DeenFar, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to hear that you enjoyed our beautiful views and our great location! We are delighted to hear that our team was beyond helpful and we will be sure to inform them of your kind comments! However, we are concerned about the service you recieved...

Ocean View, Delaware
Reviewed 1 June 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank eugeneh19
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Vestavia Hills, Alabama
Reviewed 1 June 2016

We had a wonderful stay. The rooms were excellent......size, clean, amenities. The exception was the concierge. They are limited with their knowledge and not helpful. The "Bells" are wonderful. Mark Zenatis was so helpful and friendly. We really appreciated his willingness to be of service.

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Helpful?
Thank Barbara S
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Barbara S, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to hear that you enjoyed our spacious and clean guest rooms! We are so excited to hear that Mark proved helpful and friendly service and we will ensure he receives your kind feedback! We thank you again for taking the time to provide...

Deerfield Beach, Florida
Reviewed 1 June 2016

Wyndham just doesn't seem to get it. I say this for several reasons. As a top of the line hotel for a "quality" hotel chain it sure felt like a timeshare sales site. On check-in you were directed to the "concierge" desk, which turned out to be a timeshare sales desk. I don't need that hassle. We fell for it...

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Helpful?
Thank Danny D
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Danny D, Thank you for choosing to stay at the Wyndham Grand Chicago Riverfront! Thank you for all you feedback we will definitely address these issues with the corresponding Wyndham Vacation Ownership manager and our department managers. We definitely have many opportunities to improve our our service and to make it right next time you stay with us. Please...

Kennett, Missouri
Reviewed 1 June 2016

Very nice location, very nice rooms. My room was very neat and modern with a very crisp. clean appearance. I say appearance because I soon found a baggie of miscellaneous pills on the floor near the bed and then half of a banana that was rotten in the refrigerator. These two issues make me wonder how well cleaned the remainder...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
2Thank 368alisond
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear 368alisond, Thank you for choosing to stay at the Wyndham Grand Chicago Riverfront! We definitely have an great location. I apologized for the issues you encountered in the room and with the concierge. I will definitely address these issues with the corresponding manager to ensure this does not happen again. I hope you give us another opportunity to redeem...

Clinton, Iowa
Reviewed 31 May 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
2Thank iowagal4
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 

Additional Information about Wyndham Grand Chicago Riverfront

Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $222 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Reservation Options:
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago
Hotel Style:
#21 Spa Hotel in Chicago
#28 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#38 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Chicago Riverfront staff and other travellers.
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Questions? Get answers from Wyndham Grand Chicago Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for for a river view apartment”
 of 5 bubbles Collado2015, 26 Mar 2017 | Read review
“Choose a river view if you can”
 of 5 bubbles 655samh, 25 Mar 2017 | Read review
“when checking in ask for the highest floor possible with the river view”
  • amazing view from the 18th floor
  • sunset in the city from our room on 18th floor
 of 5 bubbles 63mariannan, 21 Mar 2017 | Read review
“room 540 Excellent”
 of 5 bubbles jan6hon, 16 Mar 2017 | Read review
“High floor with a river view. Will cost a little more but definetly worth it.”
 of 5 bubbles CarlCJ79, 14 Mar 2017 | Read review
5 of 5