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03/12/2017 04/12/2017
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    Holiday Inn Chicago Mart Plaza River North

    350 West Mart Center Drive, Chicago, IL 60654
    011 65 800 852 6027
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    03/12/2017 04/12/2017
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    Savings alert: 20% below average rate

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    Traveller (765)
    Room & Suite (440)
    Dining (52)
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    Overview
    • Excellent38%
    • Very good41%
    • Average14%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “cityscape bar” (50 reviews)
    “hotel starts” (23 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,202)
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    1 - 5 of 2,035 reviews

    Reviewed 1 week ago via mobile

    We arrived at the hotel, early evening. We’d both had a long, tiring day @ work. We were looking forward to a concert @ Chicago Winery(Loose Ends) Also, traffic was terrible. Upon checking in, Pam, Zohair & Adam welcomed us with exceptional service. They helped...More

    Thank KNana C
    Hotel's Favourite
    Reviewed 4 weeks ago

    This hotel was booked for me by my company for a 2 week training in Chicago. Check-in was smooth. I added the booking to my IHG account and got a free popcorn. The room and view were great. I had the view of the north...More

    Thank themonkeytravels
    Response from Maura C, Manager at Holiday Inn Chicago Mart Plaza River NorthResponded 4 weeks ago

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are sorry to hear you had an issue with the laundry machine and we will look into this. We hope you will visit us again!

    Reviewed 1 week ago

    Reserved two rooms for 4 of us fours months prior to arrival. Requested PREMIUM RIVER VIEW rooms for both, along with early check-in (before 12:00 noon) and a request for adjoining rooms. Arrived at 11:30 am not expecting our rooms to be ready, which they...More

    Thank Reenwad
    Response from Brian Q, Director of Sales at Holiday Inn Chicago Mart Plaza River NorthResponded 1 week ago

    Thank you for your review and our sincere apologies we fell short in meeting and exceeding your expectations. We make every effort to accommodate specific requests and we will look at our processes in this situation to discern what we could have done to serve...More

    Reviewed 1 week ago via mobile

    Stayed her for 2 nights for Veterans Day weekend. I was not only acknowledged as a spire member but personally thanked for being a spire member, I really appreciate that from the gentleman that checked me in. Wish I remembered his name. But he checked...More

    Thank M_Tucker28
    Response from Brian Q, Director of Sales at Holiday Inn Chicago Mart Plaza River NorthResponded 1 week ago

    Thank you for your very positive review. Our hotel was just named the #1 Workplace in Chicago out of over 2,500 entries. A happy team of Artists creates an environment and culture of excellent customer care and we are so pleased you experienced that service...More

    Reviewed 1 week ago via mobile

    As professorial lecturer of a judicial academy, I stay in hotels for a fairly amount of time every year for conferences, trainings, and meetings. As an Asian, I am used to Asians’ quality and luxurious hotel guests service that one could receive even from a...More

    Thank Amy A
    Response from Brian Q, Director of Sales at Holiday Inn Chicago Mart Plaza River NorthResponded 1 week ago

    Thank you for your feedback. Our Front Office Manager has been alerted regarding your experience and we will ensure the next time you join us,you will receive the warm reception you should expect from a hotel of our caliber.

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$90 - US$440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #77 Family Hotel in Chicago
    • #78 Romantic Hotel in Chicago
    • #80 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, Booking.com, Agoda, Orbitz, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Holiday Inn Chicago Mart Plaza River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Near North Side
    • Also Known As
    • Holiday Inn Chicago - Mart Plaza Hotel Chicago ,
    • Holiday Inn Mart Plaza ,
    • Chicago Holiday Inn
    Add Photo Photos
    Traveller (765)
    Room & Suite (440)
    Dining (52)
    Pool & Beach (28)
    Hotel & Grounds (484)
    Bathroom (29)
    Business Centre & Event Rooms (13)
    Nearby
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    2,561 reviews
    .77 km away
     
    Hilton Garden Inn Chicago Downtown/Magnificent Mile
    2,281 reviews
    .93 km away
     
    Trump International Hotel & Tower Chicago
    2,746 reviews
    .96 km away
     
    theWit - A DoubleTree by Hilton
    2,615 reviews
    .87 km away
     
    Nearby Restaurants
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    3 Greens Market
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    .19 km away
    Maxwell's at the Club
    10 reviews
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    Nearby Attractions
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    .21 km away
    Blommer Chocolate Store
    17 reviews
    .46 km away
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    8 reviews
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    .30 km away
    Ask a question
    Questions & Answers
    jgerardy
    29 October 2017|
    AnswerShow all 5 answers
    Response from MillerTyme2 | Reviewed this property |
    The train will take you to Union Station and you can walk it or cab it from there to hotel. We drove down and used Spot Hero for great parking and half price of most. When you stay here go for dinner at Hubbard Inn on... More
    1
    Vote
    philk398
    28 September 2017|
    AnswerShow all 10 answers
    Response from SG171A | Reviewed this property |
    The LOOP (train) line is very efficient AND less expensive. There is a Fly Chicago website you can check out for all your travel options.
    0
    Votes
    mom2maddie
    27 September 2017|
    AnswerShow all 12 answers
    Response from Nick H | Reviewed this property |
    We didn't have microwave in our room, so I expect that is the same throughout the hotel.
    0
    Votes
    Room Tips
    "Request for a river view room. If you need to do your laundry there is one on the 23rd floor at the vending..."
    Read review
    "Ask for one of the rooms in the central area, it's not scary to walk to the room at night as it's so..."
    Read review
    "You can see the river from most rooms as the hotel is located at a river junction."
    Read review
    "Ask for a city view. In-facing view is a drag."
    Read review
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