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About
#142 of 219 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Modern Hotel located opposite Rush-Presbyterian Medical Center & University of Illinois-Chicago.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Paid wifi
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Location
68Somewhat walkable
Grade: 68 out of 100
83Restaurantswithin 1 km
14Attractionswithin 1 km
Contact
625 South Ashland Avenue at Harrison Street, Chicago, IL 60607
Getting there
PolkChicago L5 min
RacineChicago L8 min
Car HireSee all Chicago car hire
369Reviews17Q+A70Room tips
Reviews
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This hotel continues charging you the same rate with NO AMENITIES.. absolutely ridiculous. They only offer a bed. The least they could do is offer free parking. It’s not clean, does not off any food, no workout room, no pool, just nothing.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 3 Jan 2023
Hello Naynay1210, Thank you for taking the time to share your recent stay experience. It is our goal to provide our guests with a warm welcome and a comfortable stay experience. I'm sorry that we fell short of that goal. Though we do not have a pool at our hotel, we do have a 24 hour fitness center guests are welcome to use. The renovations that we are currently undergoing is so that we may once again have our Bistro available to our guests, and we are excited to have that reopen later this year. In the meantime we offer our guests a complimentary shuttle service to and from local dining options in the nearby little Italy and Greek town. In Chicago complimentary parking is virtually non-existent, but we make every effort to provide competitive pricing, most comparable hotels are price an average of $20 higher than us for parking. I do hope you will allow us to welcome you back especially once our renovations are complete later this year. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff is extremely rude and will make promises they are incapable of keeping. In the middle of a winter storm we were promised we could extend our room an additional night to avoid driving in dangerous conditions, then with less than 15 minutes notice we were told we had to leave our room and there were no other rooms available. Staff attempted to argue and would not take any responsibility nor did they offer any potential solutions. In addition to this, the heat in our room (the top suite) did not work and the staff was discriminatory toward my service animal, causing me to have to explain my own rights to uneducated staff. AVOID THIS HOTEL AT ALL COSTS.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 23 Dec 2022
Dear Happiness52125226966, thank you for taking the time to share your recent stay experience with us. I'm sorry to hear that your stay with us was anything less than exceptional. I completely understand your frustration and I'm sorry that this happened. As you stated due to weather conditions we had rapid guaranteed reservations come through. Without a guaranteed reservation we're unable to hold a room. As we are not a pet friendly hotel, we do communicate this policy to guests coming in with a dog when we have not been informed a guest is traveling with a service animal, this is in no way intended to be discriminatory. We also then have to distinguish if it is a service animal or an emotional support animal, since ADA regulations defines a service animal as an animal that has been trained to perform a task directly related to a person's disability. Thank you again for your feedback. We we absolutely use this as a learning experience to ensure we are effectively communicating with our guests so that something like this does not happen in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a medical procedure scheduled at Rush hospital on October 12th, 2022. It was scheduled very early in the morning so, instead of getting up at 4:30 am and making the drive to Chicago, I decided to book a room at the Marriott Medical district. Upon arrival we were wonderfully greeted by a professional young man named Gregory at the valet parking area. We then went to check in at the front desk and again we were greeted by a nice courteous young man named Michael. The staff went above and beyond to ensure our stay was extremely enjoyable. After my surgery, I wasn't feeling up to driving home so we decided to stay an extra night. As we checked out on the 13th of Oct. Everyone, starting with a housekeeper to the front desk and valet made it a point to ask me how I was feeling. I thought it was so thoughtful and kind of them all. In this day and age, it is very hard to find adequate employees, let alone good people with a great work ethic and who are conscientious and kind. I can say this because my career was in restaurant management. I have always believed that if you are good to your employees, they will give 100% for you and your company. Great job Marriott for finding and keeping your people and atmosphere a wonderful place to stay. Sincerely, Lorraine DeAngelis.…
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: Our room was perfect for us.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
They offer valet parking, but don't tell you space is limited. I had to park in the parking garage across the street, which is actually half the price. The shuttle to the United Center wasn't working, with most guests there to go to a concert. No attempt was made to use a different shuttle or find an alternative for their guests. Restaurant wasn't open and only one elevator worked.
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Date of stay: October 2022
Value
Location
Service
Room Tip: If you are going to stay there for an event at the United Center, valet parking will probably be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 17 Oct 2022
Dear jk2768, Thank you for taking the time to share your experience so I may have the opportunity to address your issues and use the feedback as a valuable tool. I truly apologize for the issues you experienced during your stay with us. It is not the norm to not have enough parking spaces available. I cannot recall a time, ever, that we did not. I am glad you were able to park across the street from the property. Our attempts to get a mini van or passenger vehicle were unsuccessful until the following morning and while our elevator company came out immediately, they could not fix the issue; this needed a return visit. Our restaurant has been closed as we start renovation in a few days. We do have notice posted all all websites. I am sorry if you did not see this information and I will double check on each 3rd party site it is listed correctly. We are within walking distance to Little Italy and Greek Town with some of the best Chicago has to offer. We hope you have an opportunity to stay with us after renovations are complete, early 2023, to enjoy our conversion to Courtyard by Marriott. We will have a Bistro and Starbuck's on site. Thank you again for your valuable feedback so we may use this as an opportunity to improve services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I. Love. This. Hotel. We have stayed in many places when going to concerts at United and this was by far the nicest and easiest. Pros: -Parking on site valet $40. Took five minutes to get our car. -Shuttle to United Center every half hour. -Comfortable rooms. Luggage space out of the way was so nice. - loved the decor - big fluffy duvet on bed with plenty of pillows - able to walk to or from UIC arena or United Center - plenty of places to order Uber eats, door dash, etc. we had an amazing breakfast deliver from Stax in 30 minutes at 10am on a Sunday. - staff was sooooooo friendly and helpful. - small little set up with drinks and snacks for purchase - atm in lobby (fee was $2.75. A NORMAL fee) - noon check out ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. I don’t give five stars often. Negatives - I honestly cannot think of any. The a/c rattled a little bit so I slapped the register and it stopped. The end. Will stay here for all Bulls, Blackhawk, concerts from now on.…
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Our room was 215 at end of the hall away from elevators and ice machine. Loved it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 6 Sep 2022
Tamhicks10, we truly appreciate you taking the time to review and rate your stay! Most of all, thank you for choosing our hotel. We are so happy the location and staff exceeded your needs. We truly look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very expensive hôtel without any service. No breakfast, no restaurant, lounge for frequent travelers but closed on the weekends, and very very basic water and coffee service during the week. Have to go to reception to get a plastic spoon as none are available in the room or the lounge….Paid 600 usd a night for this crappy service !! Not worth of the Marriott name !!!!
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 6 Jun 2022
Dear 137didierk, Thank you for choosing our hotel and sharing your experience during this Chicago City-Wide event. Our restaurant is closed as is mentioned on the website as the property gets ready to change brands. The Marriott brand does not provide complimentary breakfast but does have the complimentary coffee and hot tea service, whole fruit, a Market to purchase from, the Concierge Lounge with breakfast, beverages and snacks, as well as a ton of options for delivery. When the Lounge is closed we do purchase our Bonvoy Members the extra bonus points for the inconvenience. I am very sorry to hear there was no cutlery available in the Concierge Lounge. We apologize for any inconvenience this caused and do hope you will have to the opportunity to stay when we have opened the Bistro so we may better meet your needs. We have added a shuttle to Little Italy and Greek Town as well. Sincerely, Tina Anderson,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Woke at 3:30 am up to a fraud attempt alert text saying that Chicago Marriot UIC charged me for 2 rooms that I canceled 2 months ago. The desk agent I spoke to laughed when I asked for a refund on a weekend and told me to leave a voice mail for a manager that was supposed to be back on Mon. Called again Mon. and told a manager would be back Tues. Wrote a complaint to Marriott Intl. and got no response. 5 days later, reached a manager, and finally got it done, but it took hours to solve and an sleepless night while on vacation. Beware if you cancel a reservation here and check your card. They are not helpful.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Anderson, General Manager at Chicago Marriott at Medical District/UIC
Responded 8 Jun 2022
Dear waupacaillini, We are sorry to hear you had difficulty with the cancellation process and for the undue stress you had while traveling. The reservation system did charge a no-show fee as there were no record of cancellation; charges are posted around that time of the early morning as we close our business day. We are happy to hear these charges were resolved after the long holiday weekend. I hope you have an opportunity to enjoy a stay in our Chicago Medical District area in the future. Sincerely, Tina Anderson, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time we have stayed at this hotel in the past month. We love Roseiland who works at the main check in desk. Both times we stayed, we have had clean rooms, and very comfortable beds. We love the location. Very safe and quiet. The valet staff are great, They had our car waiting as soon as we called. This is very nice during the Windy City winters. We will definitely stay here again!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Check in was so fast fun and easy our favorite front desk girl Rosalind was so helpful with checking in and a few extras we needed with a smile! Worked hard to find the perfect rooms that would suit or larger party for the weekend! Nice plush beds. Supermodern bathrooms! Great location to United Center in loads of restaurants. Hospital right across the street with a late night subway restaurant!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you need a place to stay for an appointment at a Rush Medical facility in downtown Chicago, this is your best bet, The hotel is located just steps away from Rush, Once the Covid pandemic subsides, the restaurant, gym, and shuttle will be available again and this Marriott can return to being a full-service hotel, Until then, you will find that the rooms are clean, the hotel staff always accommodating, and the rates reasonable. Highly recommended for Rush patients.
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$200 - US$326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago marriott at medical district/uic hotel chicago, marriott chicago downtown medical district
LOCATION
United StatesIllinoisChicagoUniversity Village/Little Italy / Near West Side / West Side
NUMBER OF ROOMS
113
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Claim Your ListingCHICAGO MARRIOTT AT MEDICAL DISTRICT/UIC: UPDATED 2023 Hotel Reviews, Price Comparison and 107 Photos (IL) - Tripadvisor
Frequently Asked Questions about Chicago Marriott at Medical District/UIC
Which popular attractions are close to Chicago Marriott at Medical District/UIC?
Nearby attractions include United Center (1.1 km), wndr museum (1.1 km), and Chicago Children's Theatre (1.0 km).
What are some of the property amenities at Chicago Marriott at Medical District/UIC?
Some of the more popular amenities offered include a lounge, a fitness centre, and room service.
Which room amenities are available at Chicago Marriott at Medical District/UIC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chicago Marriott at Medical District/UIC?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Chicago Marriott at Medical District/UIC?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Chicago Marriott at Medical District/UIC?
Conveniently located restaurants include The Rosebud, Chez Joel, and Tufanos Vernon Park Tap.
Are there opportunities to exercise at Chicago Marriott at Medical District/UIC?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Chicago Marriott at Medical District/UIC?
Yes, dry cleaning and laundry service are offered to guests.
Does Chicago Marriott at Medical District/UIC offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chicago Marriott at Medical District/UIC?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Chicago Marriott at Medical District/UIC?
Many travellers enjoy visiting Garfield Park Conservatory (4.5 km), The Rookery Building (2.9 km), and Macy's on State Street (3.4 km).