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PUBLIC Chicago

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#90 of 187 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,481 Reviews from our TripAdvisor Community

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Showing 1,403: English reviews
san jose
Reviewed 25 January 2016

Great hotel ...few quick highlights: Nice location -- unfortunately I wasn't able to experience late night Chicago because I had an early flight, but a quick walk to the drug store passed a number of cool looking bars and an active nightlife. I imagine it's a good spot to be for going out. Excellent décor -- the rooms have a...

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Helpful?
1Thank josh c
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Josh C What an incredible compliment. We truly appreciate your mention regarding the location, décor as well as our Library Lounge for a coffee. We hope you will be back soon to experience everything the neighborhood has to offer. STAYPUBLIC David Freiberger Director of Operations PUBLIC Chicago

Chicago, Illinois
Reviewed 24 January 2016 via mobile

Jonathan was a great help he deserves trophy for the way he helped me everyday. He was on point with everything he did for me. THANK YOU SO MUCH. Every time I stay at Public Chicago I want him to assist me. He also have great manners A+ thanks alot.

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Helpful?
Thank Dajuavon
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Dajuavon, Thank you for taking the time to give Jonathan the honorary mention, we will be sure to pass on the compliment. Jonathan and the team will make sure each stay is as special in the future. We hope to welcome you back soon! STAYPUBLIC David Freiberger Director of Operations PUBLIC Chicago

Reviewed 23 January 2016 via mobile

this new hotel concept is fantastic, you can tell its from the founder of the EDITION hotel chain. the staff, restaurants, food, location are all fantastic. having also stayed at the thompson hotel in chicago i will always come back here, and i love the thompson

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Helpful?
Thank lochan s
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Iochan S, We are thrilled to hear you appreciate our “concept” as well as the cuisine in the Pump Room as you know the cuisine is a reflection of Jean-Georges Vongerichten .Thank you for choosing us, as we understand there are many options in the neighborhood. We hope to welcome you back soon! STAYPUBLIC David Freiberger Director of Operations...

Reviewed 19 January 2016

coolest hotel in the city. great service, beautiful stylish rooms, grand chic public spaces, and away from the cliche tourist michigan avenue crowd. management and customer service exceed expectations and go over and beyond to resolve problems. almost every room besides mine on the floor i stayed on was occupied by the loudest most disruptive group of customers that were...

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Helpful?
Thank Chris H
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Chris H, We sincerely appreciate the rave review and wonderful mention regarding every aspect of your stay from the service to the décor to the way the staff handled the issue. We look forward to having you back so we can exceed your expectations once again! STAYPUBLIC David Freiberger Director of Operations PUBLIC Chicago

Reviewed 16 January 2016 via mobile

The Public doesn't disappoint. We had one of the 1-room suites with 3 friends and it was perfect for socializing. Highly recommend it for a fun getaway weekend with friends. The pump room is always a fun scene too. And it's so convenient to yummy restaurants and Michigan avenue. I Love the Public.

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1Thank Greta F
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Greta F, Thank you for the wonderful review of your “weekend girl’s getaway” at PUBLIC. We are thrilled to hear you enjoyed the location as well as The Pump Room. Whenever you are in need of another get- away, keep in mind we are also doing live jazz in the Library Bar on Wednesdays starting at 7p. We hope...

Seattle, Washington
Reviewed 14 January 2016

Traveling with a teenager is always a challenge and pretty much necessitates 2 rooms. In high-end hotels the costs can add up shockingly fast. When we decided to spontaneously visit old friends in Chicago over the New Year holiday, we booked 2 very reasonably priced rooms at Public and crossed our fingers. While I'm sure this hotel would never bill...

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Helpful?
3Thank Kenneth762
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Kenneth762, We really appreciate you taking the time to share your wonderful experience at PUBLIC. Thank you for mentioning how much you enjoyed the comfort of the rooms as well as the “chic décor”. The hotel was designed by the amazing firm Yabu Pushelberg, whom has quite a portfolio! We hope to see you in the near future. STAYPUBLIC...

Winfield, Illinois, United States
Reviewed 9 January 2016

We stayed at this clean and elegant hotel after my husband's holiday office party. It houses the venerable Pump Room restaurant that has been a classic fixture in Chicago for decades. This used to be The Ambassador Hotel. The new owners have renovated the lobby into a quirky yet spectacular experience. We enjoyed a witty breakfast on the library side...

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1Thank Terre H
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Terre H, Thank you for taking the time to share your experience at PUBLIC. We are thrilled to hear you appreciated the Art as well as the brioche French Toast in the Library Bar. We hope to see you in the near future! STAYPUBLIC David Freiberger Director of Operations PUBLIC Chicago

Boston, Massachusetts
Reviewed 3 January 2016

I was looking forward to staying at Public during a weekend trip to Chicago after receiving a great deal via TripAdvisor, but unfortunately the stay did not live up to expectations. Check-in was easy and staff very friendly and helpful, but the room was not at all like the photos on the website. Stayed in a guest room double, and...

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Thank Jermajesty
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Jermajesty., Thank you for taking the time to share your experience at PUBLIC. We understand that it is gracious candid feedback which drives success. I apologize that you experienced noisy neighbors, although I am happy to hear you found the staff to be very friendly and accommodating. As far as the wireless, we are undergoing an upgrade to double...

Reviewed 1 January 2016

Honestly I could write a short story on all of the positive things that this hotel has to offer. When you are traveling and away from home I feel that most people want to stay at a place that reminds them of home or a room in there house that they like spending time. PUBLIC has obviously spent a lot...

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Thank Brentley J
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Brentley. Thank you for taking the time to share your experience at PUBLIC. We are thrilled to hear this is your home away from home as we take great pride in making our guests at home. We are happy to hear you enjoyed the Library Bar as well as the Pump Room also. We hope to have you home...

Chicago, Illinois
Reviewed 14 December 2015

We had to be out of our home for some floor refinishing and decided to stay in the City. We had a gift certificate from friends for the Public-Chicago so we went there. We had been there before for cocktails and dinner in the Pump room. The staff was pleasant and engaged....totally exceeded our expectations. The Manager Zach helped us...

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Helpful?
Thank Marc S
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Marc S., Thank you for taking the time to share your experience at PUBLIC We are very grateful for your mention regarding Zach’s engagement and friendly manner. We will be sure to pass on the accolades. We hope you will join us again soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $183 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Agoda, Cheap Tickets, Travelocity and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from PUBLIC Chicago staff and other travellers.
19 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is best”
 of 5 bubbles stubbs25, 20 Mar 2017 | Read review
“Corner loft rooms have great views.”
 of 5 bubbles seibo2830, 1 Mar 2017 | Read review
“Keep all shiny shoes and soft materials in drawers and closets as vents blow white particles that cling to everything.”
 of 5 bubbles Tenzopolis, 23 Feb 2017 | Read review
“The hotel is tucked away in a neighborhood, it is very quiet.”
 of 5 bubbles 339carmelitac, 20 Feb 2017 | Read review
“The Loft Room is beautiful! Lots of natural light and space to spread out.”
  • Clean details
  • Night life
  • Celebrating
  • Celebrating
  • Drinking in the view
  • Curious
  • Celebrating
  • City sunrise
 of 5 bubbles V6417BDmattp, 18 Feb 2017 | Read review
5 of 5