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Sheraton Grand Chicago

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Traveller (1212)
Room & Suite (800)
Dining (99)
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Overview
  • Excellent50%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“the river”(786 reviews)
“navy pier”(738 reviews)
“the club lounge”(240 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,293)
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4,964 results
Traveller rating
2,488
1,403
645
275
153
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Time of year
LanguageEnglish
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2,488
1,403
645
275
153
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingfitness centercorner roommillennium parkhotel is in a great locationmag milethe loopfew blocks
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1 - 5 of 4,964 reviews
Reviewed yesterday via mobile

Great location. Friendly service. John the doorman was the best to deal with. Friendly and helpful throughout our stay. Dining options are solid. Location is just off the river walk which makes for many other dining and shopping options.More

Thank Lee S
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded yesterday

Dear Lee S Thank you for the excellent comments regarding your stay at the Sheraton Grand Chicago. We love hearing how much you enjoyed our devoted staff, especially John. Overlooking the Chicago River, our guests are within walking distance of some of our city's best...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Great location if you want to visit Navy Pier, Millennium Park, & Riverwalk. There is a Lyft & Uber stop right out the main entrance and Hop on Hop off stop a few hundred feet from main entrance. We were on the 27th floor with...More

Thank raymondl905
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 2 weeks ago

Dear raymondl905, Wow - thanks for the five-star review of the Sheraton Grand Chicago. We are delighted to know you had an amazing stay with us and loved our great location, along with your clean & well-maintained room. We appreciate your feedback and look forward...More

Reviewed yesterday

I was in Chicago for a large trade show, so rooms were tight. This Sheraton was very good. Clean and modern rooms. Everything in working order. Good breakfast. The Shula steakhouse was ok -- good service but mediocre food, and expensive.

Thank kib57
Reviewed yesterday via mobile

Nice room, view of the river. Ideally located bring able to walk to shops, transport & restaurants. Very helpful concierge who have coupons & discounts for many local attractions & Restuarant’s. Huge hotel with many conferences being Tom but did not interfere with our stay

Thank Lyndell P P
Reviewed yesterday via mobile

Stayed recently for a conference, the price for a double room was over $300 per night plus taxes. The location next to the river walk and short walk to the magnificent mile, museum district parks, navy pier and bars / restaurants was excellent. Whole Foods...More

1  Thank Frequenttraveller046
Response from TeamMarriott, General Manager at Sheraton Grand ChicagoResponded today

Hello Frequenttraveller046, Thank you for leaving such a detailed review of our hotel. We are pleased knowing your overall stay was satisfactory, and we appreciate knowing where we have room for improvement. We apologize that our plumbing sounds interrupted your sleep and our in-room safe...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$193 - US$607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#53 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$193 - US$607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#53 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1212)
Room & Suite (800)
Dining (99)
Pool & Beach (43)
Amenities (90)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Fenny K
7 June 2018|
AnswerShow all 3 answers
Response from aldo1aldo | Reviewed this property |
Yep.
0
Votes
mike t
12 February 2018|
AnswerShow all 3 answers
Response from Pocholoboy | Reviewed this property |
Millenium Park is close by and also some famous museums.
0
Votes
ll0OoO0ll
28 January 2018|
AnswerShow all 8 answers
Response from jordanja | Reviewed this property |
24 hours with in/out privileges.
2
Votes
Room Tips
"Choose a room with a river view"
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"great views of the river, as for one."
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"all the views must be good , it is in a great area of the city"
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"Good for visiting Navy Pier, Magnificent Mile"
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