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03/12/2017 04/12/2017
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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    03/12/2017 04/12/2017
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    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$112/night.

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    US$99
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    Traveller (97)
    Room & Suite (169)
    Dining (1)
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    Overview
    • Excellent49%
    • Very good39%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (968)
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    1 - 5 of 941 reviews

    Reviewed 6 days ago

    A warm welcome greeted us at check-in. The fireplace REALLY added to the tone with it's welcoming warmth. Our room was perfectly located, per our request, and was comfortably cozy and warm. We look forward to our next stay at the Willows.More

    Review collected in partnership with this hotel
    Thank Tamela J
    Response from Broughton H, Manager at The WillowsResponded 5 days ago

    Dear Tamela, We are so happy to hear that you enjoyed your stay at The Willows during your trip to Chicago. That is what our team strives for, a great and comfortable stay for our guests to enjoy an keep coming back to us. We...More

    Reviewed 6 days ago

    Great customer service. Rooms are fine not fancy. Large rooms with comfortable beds. Doors slam and do not lock automatically so be careful to make sure it is locked parking is easy and lots of food around as well as room serviceMore

    Review collected in partnership with this hotel
    Thank united1k2016
    Response from Broughton H, Manager at The WillowsResponded 5 days ago

    Dear guest, Thank you for spending some time to comment on your recent stay at The Willows. We are very glad to see that you enjoyed your stay overall and that our customer service made an impression on you during your stay. We will look...More

    Reviewed 1 week ago

    My husband and I had to return to Chicago on short notice due to a death in the family. Finding an affordable room in the Lincoln Park area (where we previously lived) proved challenging. When I lived in Chicago, I passed by The Willows hundreds...More

    Review collected in partnership with this hotel
    Thank Chi-townRose
    Response from Broughton H, Manager at The WillowsResponded 6 days ago

    Dear guest, We truly appreciate your feedback and are delighted to know that you enjoyed your stay with us so much. I'm sorry that those were the circumstances that brought you back to Chicago, but I'm glad that we were able to provide you with...More

    Reviewed 1 week ago

    If you want to be right in the heart of Chicago, don't choose this hotel, but the situation is quiet and the district pleasant. It's near Lake Michigan and the its green banks. It's rather a small hotel, 50 rooms, the right size to have...More

    Review collected in partnership with this hotel
    Thank v_roniquec775
    Response from Broughton H, Manager at The WillowsResponded 1 week ago

    Dear guest, Thank you for your review! We really appreciate you taking the time to describe your experience with us and we hope we get the chance to welcome you back soon. Best regards, Leila O Assistant General Manager

    Reviewed 1 week ago

    We have enjoyed our previous stays at The Willows. The beds are comfortable, the rooms are clean, and the coffee and breakfast are very adequate. However, this time, there were a couple problems. The first occurred at check-in. Although we were checking in an hour...More

    Review collected in partnership with this hotel
    Thank jamcfarland
    Response from Broughton H, Manager at The WillowsResponded 1 week ago

    Dear guest, Thank you for taking a moment to reach out to us and let us know about your recent stay at The Willows. While we are glad that you usually enjoy your stays with us and we are thankful for your loyalty, I would...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    Details
    • Price range
    • US$93 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Chicago
    • #37 Romantic Hotel in Chicago
    • #59 Family Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Priceline, Travelocity, Expedia, Orbitz, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (97)
    Room & Suite (169)
    Dining (1)
    Hotel & Grounds (107)
    Bathroom (9)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Inn at Lincoln Park
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    .16 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JC J
    18 November 2017|
    AnswerShow all 4 answers
    Response from suzy s | Reviewed this property |
    Lyft and Uber are easily available as well. Download the app and get a free ride
    1
    Vote
    Pollyjones
    13 September 2017|
    AnswerShow all 3 answers
    Response from rudoffmm | Reviewed this property |
    When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
    1
    Vote
    515minnie
    3 May 2017|
    AnswerShow all 2 answers
    Response from Cindy D | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    Room Tips
    "If you need something, directions, suggestions for food or gun, just ask the Desk!"
    Read review
    "Higher floor"
    Read review
    "This building is in the heart of Lincoln Park with building density. Know that your view is going to be of a..."
    Read review
    "Considering that our room fare including breakfast was around 100 $, the deal was very good."
    Read review
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