We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Willows

    555 W Surf St, Chicago, IL 60657-6020
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    US$169
    US$169
    US$169
    Traveller (77)
    Room & Suite (165)
    Dining (1)
    Best Western Plus Hawthorne Terrace Hotel
    930 reviews
    #38 of 190 hotels in Chicago
     
    Majestic Hotel
    769 reviews
    #52 of 190 hotels in Chicago
     
    City Suites Hotel
    510 reviews
    #112 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,697 reviews
    #91 of 190 hotels in Chicago
     
    Overview
    • Excellent49%
    • Very good39%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Best Western Plus Hawthorne Terrace Hotel
    930 reviews
    #38 of 190 hotels in Chicago
     
    Majestic Hotel
    769 reviews
    #52 of 190 hotels in Chicago
     
    City Suites Hotel
    510 reviews
    #112 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,697 reviews
    #91 of 190 hotels in Chicago
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$169.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chicago hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "812b67c54203456e8c2562a7dd5789cd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":87640,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32430999],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":169,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"812b67c54203456e8c2562a7dd5789cd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":169,"lowestMetaPrice":169,"additionalPartner":false,"highestMetaPriceDisplay":169,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":169,"lowestMetaPrice":169,"highestMetaPriceDisplay":169,"hotelName":"The Willows","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgxMmI2N2M1NDIwMzQ1NmU4YzI1NjJhN2RkNTc4OWNkIiwiQUlLIjoiYmNmNzk2ZmU5NDYyNDIwMzg4ZTVlZjg1Y2Q2Njc3YjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$169", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34356716":"Hotwire","32685856":"Expedia","53897086":"TravelocityEWS","32430999":"BookingCom","109218633":"HotelsCom2IB","78846223":"OrbitzEWS","79398644":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (900)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Willows
    See the most recent reviews

    221 - 225 of 873 reviews

    Reviewed 1 July 2016

    The check-in staff was friendly and helpful. The room was very large and clean. The location worked well for attending Cubs game at Wrigley Field Public parking was very close Only negative was the TV seemed a bit small for the large room.More

    Review collected in partnership with this hotel
    Thank Greg S
    Response from Manager M, Manager at The WillowsResponded 31 July 2016

    Dear Greg, Thank you for taking the time to write the review of your recent experience with us. We are glad you enjoyed the Cubs game and your stay and we hope to see you next time your travels bring you back to the are....More

    Reviewed 30 June 2016 via mobile

    Went With My Family Of 6 People Total. The Deep Dish Pizza At Nancy's Was DELICIOUS , Thanks To Adrian For The Recommendation. We Stayed For A Whole Week And Had Nothing But Nice Things To Say About The Hotel And The Staff . We...More

    1  Thank leticiarodas1122
    Response from Manager M, Manager at The WillowsResponded 1 July 2016

    Dear guest, Thank you for your kind words and the time you took to share them with us. It is great to hear that you enjoyed your stay with us. Rest assured that we will take your comments to further encourage our team to continuing...More

    Reviewed 30 June 2016

    We stayed here for pride and were very glad we did. Found free parking on the street in front of the hotel which saved us lots of money! The parade was right outside the doors and everything we needed was within walking distance (Walmart, restaurants,...More

    Review collected in partnership with this hotel
    Thank mdup222
    Response from Manager M, Manager at The WillowsResponded 1 July 2016

    Dear guest, It is great to hear that you had a memorable stay with us and thank you for praising our hotel. Our location is one of our top assets and we are happy that you were able to experience that first hand for the...More

    Reviewed 27 June 2016

    We always stay at the Willows Hotel when we visit our son at DePaul University. We prefer the Lakeview environment better than the high rises downtown. WE always book the queen room & it is always clean. Staff are very accessible and friendly. Love the...More

    Review collected in partnership with this hotel
    Thank lulus990
    Response from Manager M, Manager at The WillowsResponded 28 June 2016

    Dear guest, Thank you so much for the 5 star review of our hotel, and for your compliments! We are so happy your stay with us is always enjoyable and we hope to continue to provide you with the best experience every time you visit...More

    Reviewed 24 June 2016 via mobile

    Me and my wife stayed at the willows and the hotel was very clean and I like the fact they had breakfast in the morning the staff was great especially Bridget she was very helpful and went out of her way to make me and...More

    1  Thank fredabualshihk
    Response from Manager M, Manager at The WillowsResponded 27 June 2016

    Dear guest, It was our pleasure to have you stay with us during your trip. Glad that our staff was helpful and that you had a great experience. Bridget is a great addition to our team and I will make sure I let her know...More

    Best Western Plus Hawthorne Terrace Hotel
    930 reviews
    #38 of 190 hotels in Chicago
     
    Majestic Hotel
    769 reviews
    #52 of 190 hotels in Chicago
     
    City Suites Hotel
    510 reviews
    #112 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,697 reviews
    #91 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • US$133 - US$362 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Chicago
    • #59 Family Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, Agoda, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (77)
    Room & Suite (165)
    Dining (1)
    Hotel & Grounds (94)
    Bathroom (6)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Hawthorne Terrace Hotel
    930 reviews
    1.13 km away
     
    PUBLIC Chicago
    1,614 reviews
    3.37 km away
     
    City Suites Hotel
    510 reviews
    1.01 km away
     
    Inn at Lincoln Park
    226 reviews
    .16 km away
     
    Nearby Restaurants
    Wheat's End Cafe
    23 reviews
    .07 km away
    Troy Mediterranean Grill & Turkish Kitchen
    29 reviews
    .14 km away
    La Creperie
    103 reviews
    .16 km away
    Renaldi's Pizza Pub
    91 reviews
    .09 km away
    Nearby Attractions
    Briar Street Theatre
    45 reviews
    .71 km away
    Elks Veterans Memorial
    23 reviews
    .42 km away
    TimeLine Theatre
    26 reviews
    .26 km away
    Saint Clement Church
    7 reviews
    .69 km away
    Ask a question
    Questions & Answers
    515minnie
    3 May 2017|
    AnswerShow all 2 answers
    Response from cindycN8141VU | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    lkdhchrist
    17 April 2017|
    AnswerShow all 3 answers
    Response from Broughton H | Property representative |
    Willows is 1.1 miles away from the De Paul Campus in Lincoln Park. You can definitely walk there, should be about a 20 minute walk and a nice area to walk thru.
    1
    Vote
    Julie M
    18 January 2017|
    AnswerShow all 8 answers
    Response from LauraNDM | Reviewed this property |
    Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
    0
    Votes
    Room Tips
    "All rooms running down the side of the building are very quiet. The rooms at the front face the Street..."
    Read review
    "Do not pick the European Queen....found out those are meant for one person only....very small"
    Read review
    "If you have seen Lincoln Park, this is a great hotel to stay at on the North Side"
    Read review
    "Nice rooms at the front facing Surf street"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing