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02/07/2017 03/07/2017
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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$169US$197
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          Traveller (77)
          Room & Suite (163)
          Dining (2)
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          Overview
          • Excellent49%
          • Very good39%
          • Average8%
          • Poor2%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Non-Smoking Hotel
          Room Service
          Suites
          Multilingual Staff
          Wheelchair Access
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
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          Majestic Hotel
          755 reviews
          #52 of 189 hotels in Chicago
           
          City Suites Hotel
          505 reviews
          #111 of 189 hotels in Chicago
           
          Best Western Plus Hawthorne Terrace Hotel
          902 reviews
          #40 of 189 hotels in Chicago
           
          Hotel Versey - Days Inn Chicago
          2,658 reviews
          #87 of 189 hotels in Chicago
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (872)
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          There are newer reviews for The Willows See the most recent reviews

          251 - 255 of 872 reviews

          Reviewed 17 April 2016

          Although this might not be a glossy corporate hotel, it does need to meet the minimums. And considering that it was nearly impossible to get hot water in the shower, and then it tricked out, that's a failure. Considering the neighbors could be heard talking...More

          Review collected in partnership with this hotel
          Thank Matthew L
          Response from Manager M, Manager at The WillowsResponded 18 April 2016

          Dear Mr. Lopas, Thank you for taking the time to review your recent stay at our hotel. On behalf of our team we do apologize our hotel didn't meet your expectations. I hope you also received my email and please let us know if there...More

          Reviewed 12 April 2016

          The room was nice enough, but between the stairs, the ice machine, the alley outside the window and the extremely noisy radiator heat, sleep was not easy. The front desk staff was very pleasant and the room was clean. Although parking was available, it was...More

          Review collected in partnership with this hotel
          Thank kelly485
          Response from Manager M, Manager at The WillowsResponded 13 April 2016

          Dear Kelly, We appreciate your review of your recent experience at our hotel. On behalf of the entire team, we apologize your stay didn't meet your expectations. If you decide to come back we will make sure you are in a more quiet part of...More

          Reviewed 12 April 2016

          I stayed at the Willows for two nights in April for my wedding. We had the junior suite. The room was spacious and clean. Continental breakfast was decent. There is a gym across the street that is free if you show them your Willows room...More

          Review collected in partnership with this hotel
          Thank ashlelizabeth2016
          Response from Manager M, Manager at The WillowsResponded 12 April 2016

          Dear Ashley, Thank you for taking the time to review your stay with us at the Willows over the past weekend. I know it was a busy weekend for you with the wedding so we do appreciate you finding the time to give us your...More

          Reviewed 6 April 2016 via mobile

          Very nice, classic hotel - similar to the B& B environment we like. Staff were delightful and helpful. Like many older places, we had a somewhat noisy heater or other appliance next to our room, but that's minor. Free continental breakfast was welcome although lobby...More

          Thank PFMcK
          Response from Manager M, Manager at The WillowsResponded 10 April 2016

          Dear guest, Thank you very much for taking the time to provide us with your feedback about the recent stay at our property. I sincerely apologize for all the inconveniences during your stay and I wanted to assure you that I spoke with my staff,...More

          Reviewed 3 April 2016

          The Willows is in a great location - an easy walk to the park along Lake Shore Drive and a safe, convenient neighborhood. I had a very simple, inexpensive room but it had all the amenities you'd need and want, including a lovely soap, shampoo...More

          Thank rumpunch55
          Response from Manager M, Manager at The WillowsResponded 4 April 2016

          Dear guest, Thank you for taking your time to share your experience and thoughts on Willows Hotel. Our team takes pride in everything we do and our priority is to give our guests the best experience during their stay with us. We are happy that...More

          Majestic Hotel
          755 reviews
          #52 of 189 hotels in Chicago
           
          City Suites Hotel
          505 reviews
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          902 reviews
          #40 of 189 hotels in Chicago
           
          Hotel Versey - Days Inn Chicago
          2,658 reviews
          #87 of 189 hotels in Chicago
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Multilingual Staff
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          Details
          • Price range
          • US$157 - US$353 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Romantic Hotel in Chicago
          • #59 Family Hotel in Chicago
          • #67 Business Hotel in Chicago
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 55
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Travelocity, Hotwire, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • Lakeview
          • Also Known As
          • The Willows Hotel Chicago ,
          • Willows Hotel Chicago ,
          • Willows Chicago
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          Traveller (77)
          Room & Suite (163)
          Dining (2)
          Hotel & Grounds (89)
          Bathroom (6)
          Family and Play Areas (3)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Renaldi's Pizza Pub
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          Nearby Attractions
          Briar Street Theatre
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          .71 km away
          Elks Veterans Memorial
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          Saint Clement Church
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          Questions & AnswersAsk a question
          515minnie
          Hi, can we bring our dog with us to stay in the hotel? She is a small to medium dog, about 20 pounds. Thanks!
          3 May 2017|
          Answer Show all 2 answers
          Response from cindycN8141VU | Property representative |
          Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
          0
          Votes
          lkdhchrist
          How far is this hotel from De Paul University's Lincoln Park Campus? Can we walk there?
          17 April 2017|
          Answer Show all 3 answers
          Response from Broughton H | Property representative |
          Willows is 1.1 miles away from the De Paul Campus in Lincoln Park. You can definitely walk there, should be about a 20 minute walk and a nice area to walk thru.
          1
          Vote
          Julie M
          I want to know if there is any parking available and if so what is the fee?
          18 January 2017|
          Answer Show all 8 answers
          Response from LauraNDM | Reviewed this property |
          Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
          0
          Votes
          Room Tips
          "Suggest the top floor for more quiet"
          Read review
          "All floors offer quality rooms, we really appreciate the first floor for its ease of access. Thanks!"
          Read review
          "first or second floor to avoid use of slow elevator"
          Read review
          "Get a suite if available. The size is decent, but without the sitting area, I imagine the regular rooms are..."
          Read review
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