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The Drake, A Hilton Hotel

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Traveller (1038)
Room & Suite (457)
Dining (110)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“the palm court”(151 reviews)
“cape cod room”(108 reviews)
“coq d'or”(80 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Drake, A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from The Drake, A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,214)
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4,051 results
Traveller rating
2,059
1,139
474
253
126
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LanguageEnglish
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2,059
1,139
474
253
126
Show reviews that mention
All reviewsthe palm courtcape cod roomcoq d'orclassic hotelfamily roomthe executive loungeoak street beachlake michiganthe magnificent milethe north endhistorical hotelold chicagoa lake view rooman older hotelthe gold coastjunior suiterush street
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1 - 5 of 4,051 reviews
Reviewed yesterday via mobile

So, I won a Hhonors auction to attend a Royal Wedding weekend 5/18-20th. Let me say, this was a perfect gal friends get away! I won the auction using Hhonors points (a lot of them), but the experience was priceless! We stayed in a Lakeview...More

Thank 2toots
Hotel's Favourite
Reviewed 4 weeks ago via mobile

The Drake is a special occasion destination for our family. Came to Chicago for the birth of our first grandchild @ Prentice Women’s Hospital. The Drake is walking distance to the hospital & offers valet parking. We are always pleased with the first class accommodations....More

Thank gasjoliet
Response from Erica H, Ddirector of Front Office Operations at The Drake, A Hilton HotelResponded 3 weeks ago

Dear gasjoliet, We are so honored to be your special occasion destination! Congratulations on the birth of your first grandchild!! We look forward to welcoming you and your growing family back for your next family event. Yours in Service, Erica

Reviewed 2 days ago

We stayed five nights/four days in May and overall were disappointed. Worst was housekeeping - room not made up by 5pm on two days out of four and cups and teabags not replaced. Checkout was not much better - one member of staff having to...More

Thank Hanbury_family
Response from Erica H, Director of Front Office Operations at The Drake, A Hilton HotelResponded 2 days ago

Dear Hanbury_family, Thank you for your compliments regarding Andrea and Mary! They are truly stars in the hotel, and I am so glad that they were able to interact with you and assist during your stay. I am truly disappointed, however, to read your comments...More

Reviewed 2 days ago

Stayed at the Drake twice for a couple of nights at both ends of a trip to Memphis. First stay was in a double room overlooking Michigan Avenue and second in a junior suite with lake view. First room was OK but level of amenity...More

Thank MarkL2012
Response from Erica H, Director of Front Office Operations at The Drake, A Hilton HotelResponded 2 days ago

Dear MarkL2012, First, I'd like to thank you for your loyalty as a Silver Honors member! We truly appreciate you choosing Hilton and, specifically, The Drake. I am very sorry to hear that your experience did not meet the service expectation that we set and...More

Reviewed 5 days ago

No fridge. Expensive far away parking. Outrageous room service rates. No pool. Unkempt bath tub. Not personal experience. Felt as though we were test subjects on an uppity, posh hotel. Best odea would be to take cab away!!More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank blairf86
Response from Erica H, Director of Front Office Operations at The Drake, A Hilton HotelResponded 2 days ago

Dear blairf86, I regret that you departed The Drake feeling as though you were not cared for. I see that you are a Hilton Honors member, and as such, one of our most valuable guests. You deserve a personalized experience. Thank you for your comments...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$212 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Chicago
#35 Romantic Hotel in Chicago
#49 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$212 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Chicago
#35 Romantic Hotel in Chicago
#49 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1038)
Room & Suite (457)
Dining (110)
Pool & Beach (18)
Amenities (104)
Business Centre & Event Rooms (9)
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
Questions & Answers
Ask a question
Bruan B
5 May 2018|
AnswerShow all 3 answers
Response from katrinacl4 | Reviewed this property |
I believe they’re one of the few hotels that does not. We wanted a ride back to the airport. It was $45.
1
Vote
Mario S
31 March 2018|
AnswerShow all 4 answers
Response from John W | Reviewed this property |
Good question and best to ask the hotel directly.
0
Votes
Sherri M
5 January 2018|
AnswerShow all 5 answers
Response from ORDFlier | Reviewed this property |
According to TheDrakeHotel website it’s Parking: Valet parking @ $70 and self-park @ $49.
0
Votes
Room Tips
"We were pleased we paid for a lake view room. Good view and very quiet."
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"Choose a Lake View room if you want to sleep undisturbed."
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"Go to the Tremont Hotel!"
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"The Princess Diana Suite, Michigan Suites, Junior Suites, Lakeview Rooms"
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