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The Westin Chicago River North

2,041 reviews
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Traveller (450)
Room & Suite (432)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(156 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,041)Write a Review
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1,962 results
Traveller rating
1,096
598
153
64
51
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1,096
598
153
64
51
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerfree internetlobby barlate checkblue linefew blocksthe magnificent mile
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1 - 5 of 1,962 reviews
Reviewed 2 days ago via mobile

We had a good experience with the Westin. Got a good rate on hotwire. If you are driving, and you are not in need of in and out valet parking, you can save by parking across the street. The hotel charges $69 per night, if...More

Thank Brad M
Hotel's Favourite
Reviewed 12 January 2018

We recently did an overnight in Chicago to make the most of winter break. It was freezing outside, but we LOVED the cozy warmth and luxury of the Westin River North. Our room was beautiful, and of course the Westin bed can't be beat. The...More

Thank JKQ123
Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 13 January 2018

Greetings J9800! Thank you for your response! We are delighted to hear you had a great stay with us! We look forward to your next trip to Chicago. Be Well, Wren Dahlfors

Reviewed 2 days ago

Great hotel, with an unbelievable fitness center, spacious rooms, and pleasant atmosphere. Just minutes away from shopping and restaurants. Staff was very accommodating and nice. Make sure to try their breakfast buffett! They offer a great arrange of breakfast items including smoked salmon!

1  Thank Yelena G
Reviewed 1 week ago via mobile

We spent one night at the Westin and it was great. It was freezing outside and hot chocolate and toppings were a great way to warm up while checking into the hotel. Checking in was very easy and our room was beautiful. Great location, walking...More

Thank Barbara F
Reviewed 1 week ago via mobile

Room was very nice. However, they charged us twice for the same upgrade. I spoke to the manager she refused to do anything about the duplicate charge. Completely unconcerned with customer satisfaction. Incompetent management. No more stay at Westin.

Thank Debra V
Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 1 week ago

Greetings Debra V! Thank you for your response. If you would like to call our property directly at 312-744-1900 and ask to speak to the manager at the front desk. I have looped in our team to assist you further. Be Well, Wren Dahlfors

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$153 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (450)
Room & Suite (432)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
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Room Tips
"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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"Ask for a room with a river view"
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