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The Westin Chicago River North

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Traveller (455)
Room & Suite (435)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer:Breakfast for 2 Included
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Offers from The Westin Chicago River North
Special Offer:Breakfast for 2 Included
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,060)
There are newer reviews for The Westin Chicago River North
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Traveller rating
1,105
602
153
65
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1,105
602
153
65
54
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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761 - 765 of 1,979 reviews
Reviewed 18 April 2015 via mobile

Tripadvisor needs to add a 6th star for this hotel! I just completed a stay at this hotel. It is centrally located to all the great amenities Chicago has to offer. Rooms are awesome and well appointed. Heavenly beds are fantastic. Most importantly, the staff...More

Thank Itsstew2007
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 20 April 2015

Good morning Itsstew2007, Thank you for your fantastic comments regarding your stay with us at The Westin Chicago River North! I am so happy in knowing that our from our attentive team members to the newly remodeled guest rooms, that we were able to provide...More

Reviewed 13 April 2015 via mobile

First time staying here. Even though we booked room on Hotwire they honored my Spg benefits and upgraded our room to river view. Rooms are have recently been renovated are large and comfortable. Everyone we dealt with at the property was very nice. Good location....More

Thank indiana1231
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 14 April 2015

Hello indiana1231, Thank you so much for choosing to renew with us as one of our Starwood Preferred Guests! I am glad you found our newly renovated rooms and convenient location to your liking. We would be delighted at the chance to have you as...More

Reviewed 11 April 2015

From walking into the front door all the way to the end of my trip, the staff was very attentive and welcoming. They upgraded me complimentary for my SPG status to a suite. The lounge was great and the lobby was a great place to...More

Thank Fosterpreneur
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 14 April 2015

Good afternoon Fosterpreneur, It was a pleasure having you as our guest! From our attentive team members to newly refreshed amenities on property, The Westin Chicago River North has something to offer each and every one of our guests. Thank you so much for choosing...More

Reviewed 10 April 2015

Stayed at the Westin for a conference at the hotel. The food was fantastic and the staff was excellent. Recently renovated room was great, except the A/C didn't seem to be working and I couldn't get the room to cool down below 72 degrees. Internet...More

Thank Tulip012
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 10 April 2015

Hello Tulip012, I am so happy you chose to renew with us at The Westin Chicago River North. All of your comments have been taking into the highest level of consideration, as we want all of our guests who stay with us to leave our...More

Reviewed 8 April 2015

I have recently stayed at Westin River North in Chicago. Great location, great view, and superb service!! The hotel director Zheni went out of her way and accommodated my needs. I enjoyed my stay away from home!More

Thank Charles C
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 10 April 2015

Good afternoon Charles C, Zheni will be so excited to know that she was able to assist in providing an effortless stay with us! She is a true asset to our team, and I will certainly share your comments with her. Thank you for your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$201 - US$861 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$201 - US$861 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (455)
Room & Suite (435)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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