We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Chicago River North

Expedia.comUS$790*
View Deal
#58 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Westin Chicago River North
The Westin Chicago River North
Panoramas (38)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,890 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Chicago River North
See the most recent reviews
Showing 1,821: English reviews
Tucson, AZ
Reviewed 2 September 2014

I was very disappointed in this Westin and will not stay here again. It is very well located and the front desk people were very nice but the hotel is too dated and should be refurbished because it tarnishes the brand. I was in room 1112 and the following items need to be addressed : 1) The room smelled like...

 Report
Helpful?
1Thank geoffrey g
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Geoffrey G., Thank you for your feedback regarding your stay. I am pleased to inform you that all of our guest rooms will be renovated starting December 2014. I have also shared your feedback with my team and please contact me if you have any further concerns. I hope to see you soon. Regards, Selawe Tau selawe.tau@westin.com

College Park, Maryland
Reviewed 1 September 2014

This conveniently located, renovated hotel is easy to reach from the airport by metro. I showed up at the desk at 3pm hoping to have a shower and change before friend's wedding later that afternoon. The problem was that they were totally overwhelmed by the number of Labor Day weekend guests, and did not have a room or a time...

 Report
Helpful?
Thank TravDC4567
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello TravDC4567, Thank you for your review and honest feedback. I appreciate your flexibility during our busy Labor Day weekend. If you do come back to Chicago for a visit please contact me directly so that I can improve your next experience at the Westin Chicago River North. Regards, Selawe Tau selawe.tau@westin.com

Dover, Delaware
Reviewed 1 September 2014

Spent the night in downtown Chicago. I always enjoyed this beautiful city. The Westin is in a good location and close to Navy Pier, The Miracle Mike and the Water Tower. Hotel is typical Westin nothing special just a good location.

 Report
Helpful?
1Thank Lisa B
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Lisa B., Thank you for your feedback regarding your stay. I am glad you enjoyed our location and overall stay at Westin Chicago River North. We hope to see you again soon. Regards, Selawe Tau

Hastings, Minnesota
Reviewed 31 August 2014

The hotel was a little difficult to get to d/t construction,but once we figured it out it was fine. Very nice, clean, comfortable public areas and rooms. Really liked the option to decline housekeeping services for $5 voucher per day to use in the hotel. Valet parking was nice to have (surprised on price, but seemed reasonable compared to what...

 Report
Helpful?
Thank Emily C
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Emily C., Thank you for your feedback regarding your stay at the Westin Chicago River North. I am glad you enjoyed our amenities and hope to have you back as a guest very soon. Regards, Selawe Tau

Atlanta, Georgia
Reviewed 30 August 2014

Whenever I stay with Starwood, I usually choose their Westin brand due to their heavenly beds and just an overall refreshing atmosphere that the brand provides. Though my overall stay was great, I must say this particular Westin falls slightly short compared to some of the other Westins I've stayed with in the past. But before I get into that,...

 Report
Helpful?
Thank joojkim
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello jjk706170, Thank you for your feedback. I am glad you enjoyed our location, staff, and overall stay. Your feedback regarding the toiletries will be shared with our Director of Housekeeping and I am sorry for any inconvenience it caused. Also, please know that our hotel guest rooms will be renovated starting December 2014. We hope to see you again...

Reviewed 28 August 2014

Great stay at the Westin! Great location and is in walking distance to many of Chicago’s sites, restaurants, and bars. Service was very good, both in the center bar and especially in the Westin Workout. Sam Guiragossia is the trainer at the hotel who was very positive, high energy, knowledgeable, and extremely focused on creating a great atmosphere for customers....

 Report
Helpful?
1Thank Steven M
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Steven M., It is great to hear from you regarding your stay. I am so happy you had an excellent workout with Sam and I hope you continue the routine he developed for you. Sam is a wonderful asset to the Westin Chicago River North and I will make sure to pass along your feedback to him. Hope to...

Reviewed 26 August 2014 via mobile

The hotel location is really convenient. Two block from the train and the subway, across the street is the bus stop and there are plenty of restaurants an bars in the stress nearby the hotel. The staff of front desk is not really expert, they are not able to solve a guest issue easily, maybe they should have more training...

 Report
Helpful?
1Thank Tania C
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Tania C, Thank you for your feedback regarding your stay. I am happy to hear you enjoyed our location, but would like to have further information from you regarding your front desk issue. Please contact me at your earliest convenience by phone or email. We are always striving for perfection and your input can help us grow. Regards, Selawe...

Iowa City, Iowa
Reviewed 25 August 2014

The room was very spacious and we had a great view of the river. There was a chaise lounge chair right by that window so it was wonderful to lay back and look at the river. Wifi was fast. Bathroom amenities were very nice.Refrigerator and coffee maker good. Lounge bar had good service and menu. Valet parking people were good....

 Report
Helpful?
1Thank AKW52245
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello AKW52245, Thank you for your positive feedback regarding your stay. I am happy to hear that you enjoyed our location and amenities. Please come back and stay with us again! Regards, Selawe Tau

Philadelphia, Pennsylvania
Reviewed 24 August 2014

Love Westin's. Great location. If you workout, this is your hotel! See Sam Guiragossian (manager of the Westin Workout here). Sam designed a custom workout for me each day of my stay and couldn’t have been more attentive. Great attitude and very knowledgeable. Had some of the best workouts in recent years during my stay. I would stay again just...

 Report
Helpful?
Thank Andrew E
Selawe T, Manager at The Westin Chicago River North, responded to this review

Andrew E., You truly have made my day! Sam represents what the Westin is all about. Sam is a true ambassador of our hotel and the fitness community. Thank you for your kind feedback! I hope you continue to follow the plan that Sam created for you. Thank you and see you again soon. Regards, Selawe Tau

Florida
Reviewed 20 August 2014

Great location, we took the El from O'Hare with just carryon the trip was great since we got into Chicago at 5:30pm and it would have taken forever to get downtown in a cab or limo. A short walk across the river to the hotel. Well maintained and comfortable, close to everything or a short bus or train ride to...

 Report
Helpful?
Thank IllinoisTravelnut
Selawe T, Manager at The Westin Chicago River North, responded to this review

IllinoisTravelnut, Thank you for choosing our hotel during your Chicago getaway. We are very grateful for your kind feedback and I look forward to seeing you again soon. I will also continue to encourage my team to give great recommendations to guests about our great city. Thank you, Selawe Tau

741 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (392)
Viewed
Hotel & Grounds (40)
Viewed
Room/Suite (93)
Viewed
View from Room (53)
Viewed
Pool/Beach Area (15)
Viewed
Bathroom (34)
Viewed
Dining (11)
Viewed
Other (146)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (316)
Viewed
Amenities (87)
Viewed
Deluxe King Room (32)
Viewed
One Bedroom Deluxe Suite (39)
Viewed
One Bedroom Luxury Suite (56)
Viewed
Dining (39)
Viewed
The Hotel (27)
Viewed
Traditional King Room (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Dining (7)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (2)
Viewed
Other (4)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Renaissance Chicago Downtown Hotel
Magnificent Mile
The Westin Michigan Avenue Chicago
Show Prices
Show Prices
Show Prices
Near North Side
Kinzie Hotel
Kinzie Hotel
#23 of 188 in Chicago
2,455 reviews
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60654-5010
Region: United States > Illinois > Chicago > Near North Side
Price Range: $277 - $986 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Priceline, Hotels.com, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Westin Chicago River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
#35 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago River North staff and other travellers.
15 questions
Ask a question
Leo
3 months ago
Indianapolis, Indiana
Glasgow, United Kingdom
3 months ago

See all questions (15)

Questions? Get answers from The Westin Chicago River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the river side of the hotel offer the best views of city.”
Kokomo1037, 23 May 2017 | Read review
“Best tip is do not stay here!”
FortunaI, 16 May 2017 | Read review
“chose somewhere else”
neptunecow, 16 May 2017 | Read review
“west side rooms are quiet”
rsglickenberger, 10 May 2017 | Read review
“Club lounge floors”
Mello810, 8 May 2017 | Read review
5 of 5
Expedia.com
US$790* /night
View Deal
CancelonUS$970
Booking.comUS$790
TravelocityUS$790
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates