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The Westin Chicago River North

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Traveller (453)
Room & Suite (433)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,053)
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1,100
602
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53
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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801 - 805 of 1,973 reviews
Reviewed 2 March 2015

My daughter and I recently had the pleasure to stay at the Westin Chicago River North on a weekend get away to celebrate her 15th birthday. We had an fabulous experience from the time we arrived until the moment we departed. Service was outstanding: the...More

Thank jkmomWisconsin
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 2 March 2015

Good morning jkmomWisconsin, I sincerely want to thank you for reaching out to me so I could ensure a wonderful mother-daughter getaway weekend for the both of you! It brings me so much joy in knowing that I was able to contribute to your time...More

Reviewed 26 February 2015

Our stay at the Westin Chicago River North was excellent from our arrival to our departure. The service was impeccable! Everybody was so attentive and kind. We were here on vacation during one of the coldest weeks in Chicago but the warm hospitality didn't make...More

Thank tessto
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 28 February 2015

Hello Tessto, Wow! Your kind comments have truly made my day, and will be shared with all of our associates. From arrival to departure, our team works diligently to ensure that all of our guests leave our property feeling at their best. Though your escape...More

Reviewed 25 February 2015 via mobile

Terrific hotel and experience in a fantastic location. This is a great hotel, consistent with the Westin experience and brand. The staff was amazing, the fitness center terrific and the lobby bar cool. Will definitely stay there again.More

Thank JDVegas11
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Good afternoon JDVegas11, Thank you kindly for the glowing review of your experience at The Westin Chicago River North. I am delighted to hear that your experience at our property lives up to the superior level of service expected when renewing at any Westin property....More

Reviewed 22 February 2015

We came for the weekend using points to book the room. When we arrived, Brianna had upgraded us to a one bedroom suite! (Thus taking a bit of the sting out of the freezing temps!). The room was brand new and beautifully remodeled, in fact...More

Thank AltenaTime
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Hello AltenaTime, It was such a pleasure not only getting to coordinate your Westin escape before your arrival, but greet you personally to our hotel at check in. Our team very much enjoyed the opportunity to ensure that your trip to Chicago went flawlessly. It...More

Reviewed 22 February 2015

This was our first time staying at a Westin, so we didn't really know what to expect. We really enjoyed it! Check in was fast and easy and the staff at the desk was really friendly and personable. She recognized me as an SPG member,...More

1  Thank Elmo96
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Good afternoon Elmo96, Thank you so much for choosing to join us at The Westin Chicago River North as one of our Starwood Preferred Guests! We sincerely appreciate your loyalty, and both myself and our team are so excited in knowing that you enjoyed your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$210 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (453)
Room & Suite (433)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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