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    The Westin Chicago River North

    320 N Dearborn St, Chicago, IL 60654-5010
    (312) 744-1900
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    03/12/2017 04/12/2017
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    US$199
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    Traveller (448)
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    Dining (67)
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    Overview
    • Excellent57%
    • Very good31%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “chicago river” (154 reviews)
    “heavenly bed” (57 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.5 Star Hotel
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    Offers from The Westin Chicago River North
    Special Offer: Breakfast for 2 Included
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (2,004)
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    841 - 845 of 1,927 reviews

    Reviewed 29 October 2014

    I stayed at the Westin Chicago River North for two nights in late October 2014. First the good news. The location is excellent for downtown business and sightseeing. It is on the Chicago River right next the wonderful Marina apartment buildings. Everyone on staff is...More

    1  Thank DCroamer
    Response from Selawe T, Manager at The Westin Chicago River NorthResponded 14 November 2014

    Hello DCroamer, Thank you so much for your detailed feedback. I am glad you enjoyed our location, staff, and amenities. I have shared your concerns regarding room service with our Food and Beverage Manager. If you would like to discuss your experience further please contact...More

    Reviewed 27 October 2014

    This is my 6th time staying at this hotel. Front desk/check in service leaves little to be desired. Even though I am an SPG member and had indicated late check in, my room was not available when I arrived at 5pm. They gave me an...More

    1  Thank CaliFolks
    Response from Selawe T, Manager at The Westin Chicago River NorthResponded 14 November 2014

    Hello CaliFolks, Thank you for your feedback. I am sorry to hear you had a less than perfect experience at the Westin Chicago River North. At your earliest convenience please contact me directly so that we can discuss your concerns. I look forward to speaking...More

    Reviewed 26 October 2014

    I was here for a conference. The location of the hotel is probably the best part; it is close to everything. I am a SPG member, and I got an upgrade. The room was spacious, quiet, and very clean. I really very the bed with...More

    Thank DavidNYC11
    Response from Selawe T, Manager at The Westin Chicago River NorthResponded 12 November 2014

    Hello DavidNYC11, Thank you for your feedback. I am glad you enjoyed your stay at our hotel and the wonderful location in the heart of Chicago. We look forward to your return visit. Regards, Selawe Tau

    Reviewed 24 October 2014

    As always I have excellent experiences at the Westin hotels. Staff was very pleasant. Rooms we clean and spacious. Saranello's, was a great place to eat. The conference rooms were equipped with high-end projectors or LCD monitors. I would definitely stay here again.

    Thank khasai_stayfly
    Response from Selawe T, Manager at The Westin Chicago River NorthResponded 12 November 2014

    Hello khasai_stayfly, Thank you for your positive feedback and loyalty to the Westin brand. We appreciate your business and are happy to hear you enjoyed all of our amenities on your business trip. We hope to see you again soon! Regards, Selawe Tau

    Reviewed 24 October 2014

    The personal trainer at the gym, Sam, is excellent! He is very patient, and gives you as much personal attention as possible. Very encouraging and extremely polite! I would go back here just for his services.

    1  Thank Shafali G
    Response from Selawe T, Manager at The Westin Chicago River NorthResponded 12 November 2014

    Hello Shafali G, Thank you so much for your positive feedback. Sam is a wonderful asset to our Westin family and he is indeed very patient and attentive. We hope to see you again soon! Regards, Selawe Tau

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$137 - US$667 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Chicago
    • #30 Family Hotel in Chicago
    • #31 Business Hotel in Chicago
    • #39 Luxury Hotel in Chicago
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 424
    • Reservation Options
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    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Near North Side
    • Also Known As
    • The Westin Chicago River North Hotel Chicago ,
    • Westin Chicago River North ,
    • Chicago Westin
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    Traveller (448)
    Room & Suite (354)
    Dining (67)
    Pool & Beach (15)
    Hotel & Grounds (276)
    Bathroom (42)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Beckytexasusa
    9 August 2017|
    AnswerShow all 6 answers
    Response from FirstClassVegetarian | Reviewed this property |
    THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
    0
    Votes
    Nancy E
    6 July 2017|
    AnswerShow all 2 answers
    Response from sylvrgirl | Reviewed this property |
    No, there is no hair salon on site, however quite a few in the area.
    0
    Votes
    jessicaroseman
    4 April 2017|
    AnswerShow all 7 answers
    Response from kdfly | Reviewed this property |
    They had a fridge in our room.
    1
    Vote
    Room Tips
    "Ask for a room facing the river"
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    "Ask for a room overlooking the Chicago River on a high floor."
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    "Ask for a high room with a view"
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    "Rooms facing the river are definitely worth the upgrade."
    Read review
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