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Residence Inn Chicago Downtown/Magnificent Mile

#100 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Residence Inn Chicago Downtown\/Magnificent Mile
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725 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Downtown/Magnificent Mile
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Showing 693: English reviews
Chicago, Illinois
Reviewed 30 March 2017 via mobile

I checked into this hotel on my birthday and asked the clerk could I have an upgraded room because it was my birthday, she informed me I would need a "better reason" to request an upgrade?! Strike one. Upon arriving to my room I discovered a chorus of cleaning supplies left behind by housekeeping. I am elated that I didn't...

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Helpful?
1Thank STLNative313
Lindsy W, Front Office Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

STLNative313, Thank you for taking time to review our hotel on Trip Advisor. I would love to speak to you directly so that I may investigate further into the information that you have provided. If you can please contact me directly at the hotel I would greatly appreciate it. Look forward to connecting with you so that I can make...

Toronto, Ontario, Canada
Reviewed 28 March 2017

From the moment you walk in the front doors, you are welcomed by a service team that is natural and comfortable in their roles and treat you like an individual, not with scripted responses. They see you to the elevator to go up to the lobby level that is located on the second floor and announce you to the front...

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Helpful?
Thank Doug F
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings from Chicago! Thank you taking the time to provide feedback from your stay with us. I am glad that you and your family were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff, I will be sure to share them with the team. Should your travels bring you back...

Reviewed 27 March 2017

As other reviewers have mentioned, the location is excellent for any sight seeing or shopping on Michigan Avenue. What makes this place is the staff. Assistance from the front desk and bell staff service was tremendous. I've stayed at a lot of Marriott's over the years and the breakfast here is the best! The staff varies the choices daily and...

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Helpful?
Thank James S
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for taking a moment to share your kind feedback regarding your stay with us! We sincerely appreciate the comments regarding our staff and will be sure to share with them. Should your travels bring you back to Chicago, I hope that you will stay with us again!

Beverly Hills, California
Reviewed 26 March 2017 via mobile

The other Residence Inn's in Chicago are more glamorous, clean, and new than this one. It is a shame because if only the rooms and the hotel could match the elegance of the location, they would have a fighting chance to compete. The hero's of this hotel is the valet crew, so professional, welcoming and hardworking they represent the face...

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Helpful?
Thank Miss C
Lindsy W, Front Office Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Miss C, Thank you for taking the time to review us on Trip Advisor. We pride ourselves on delivering a great guest experience and I do apologize that we have fallen short of your expectations. We wish you a wonderful week. Warmest Regards, Kirsten R

Hartford, Connecticut
Reviewed 21 March 2017

I am a Platinum Marriott member who travels often for both business and pleasure. For better or worse I have seen the insides of far to many hotels. This Marriott is in a great location (Magnificent Mile). I walked all over the place including the pier. Although the room was a very good size and very clean the room decor...

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Helpful?
Thank Kwldtrvlr
Lindsy W, Front Office Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Kwldtrvlr, Thank you for taking the time to review our hotel on Trip Advisor. I am glad to hear that you had a wonderful time enjoying the beautiful sites of Chicago. We indeed are in a great area to explore it all while still being tucked away like a hidden gem. I am also glad you got to experience our...

Barrington, Illinois
Reviewed 17 March 2017

If you want to get to the Magnificent Mile and other attractions, this spot is very good. The hotel itself was clean (a bit worn looking in the room that we had, however), seemed to have a very attentive staff, and was pretty quiet. The only exception was that our rate got us a top floor room by the elevator...

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Helpful?
Thank JohntheLast
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear JohntheLast, Thank you for providing a review of your recent stay with us. I appreciate the fact that you recognized our staff as it is very important that we provide great service to all of our guests. I do apologize for the inconveniences you experienced with your room placement. The next time your travels bring you to downtown Chicago,...

NJ, USA
Reviewed 15 March 2017 via mobile

Stayed 2 nights. Room on floor 19. Neat quiet and clean. Check in was good. Breakfast was better than average. Gym was fine. Bed was comfy. Kitchen area was fine. Bathroom was clean. Big shower. Great neighborhood.

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Thank holzman
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. We're glad to hear you enjoyed the breakfast as well! Should your travels bring you back to Chicago, I hope that you will stay with us again!

Toronto, Canada
Reviewed 1 March 2017

The location is just great, even though it is still about a 10-minute walk to the nearest subway station. The room is nicely equipped with a full kitchen so staying here for 10 days I can do some light cooking if I do not want to go out after a long day. Full-size fridge is great and the king bed...

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Helpful?
Thank lasallejai
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings from Chicago! Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer in the Gold Coast neighborhood. I hope that you will stay with us again soon!

Janesville, Wisconsin
Reviewed 27 February 2017 via mobile

We stayed here for the Hustle up the Hancock. Close to good restaurants. Short taxi ride to others. Property was good. Room was perfect for our family two separate bedrooms with a pull out couch. Bathroom was very small but manageable. Nice full working kitchen which worked out good for us. If you go for there free breakfast don't bother...

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Helpful?
Thank ivy11x3boyz1girl
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your family trip to Chicago with us! I am glad that you were able to enjoy our hotel and the spacious suites we have to offer. I sincerely apologize that you felt our breakfast offerings at this time were not adequate. We do appreciate your feedback and will work with the breakfast team to enhance our...

San Diego, California
Reviewed 25 February 2017

As a Marriott Rewards person I was happy and impressed with this property. They have just completed a renovation/construction of a new bar and breakfast area. Daily, I noticed a hard working, gray haired manager working extremely hard to ensure breakfast went off without a hitch. Wish I got his name. This is a quiet hotel just off the northern...

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Helpful?
Thank Laidbackandrelaxed
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Should your travels bring you back to Chicago, I hope that you will stay with us again!

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05/06/2017 06/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Chicago Downtown/Magnificent Mile

Address: 201 E Walton Pl, Chicago, IL 60611-1685 (Formerly Residence Inn Chicago Downtown)
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $290 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 221
Reservation Options:
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Also Known As:
Residence Inn Chicago Downtown Hotel Chicago
Chicago Residence Inn
Hotel Style:
#49 Romantic Hotel in Chicago
#52 Family Hotel in Chicago
#73 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Downtown/Magnificent Mile staff and other travellers.
12 questions
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Questions? Get answers from Residence Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top rooms give a good view and will be quietier”
  • Bed
tarupig, 8 May 2017 | Read review
“I heard the views on the corner rooms were better”
honeymix22, 24 Apr 2017 | Read review
“Not near the elevators”
JohntheLast, 17 Mar 2017 | Read review
“Get as high up as possible but at times the elevators can be slow.”
lasallejai, 1 Mar 2017 | Read review
“If you want a view get a high floor, lake view room. I was on the top floor and enjoyed the view of Lake Shore Drive and Lake Michigan.”
Laidbackandrelaxed, 24 Feb 2017 | Read review
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