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Hotel Chicago Downtown, Autograph Collection

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#79 of 186 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Chicago Downtown, Autograph Collection
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967 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Chicago Downtown, Autograph Collection
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Showing 906: English reviews
Davenport, Iowa
Reviewed 2 weeks ago

Great location walking distance to many shops and Millennium Park. Lakisha and Wayne at the front desk were very helpful an accommodating. Room was very nice and quiet. Breakfast was served in lobby and was very good and reasonably priced. Will return.

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Thank oneagainstfour
Providence, Rhode Island
Reviewed 2 weeks ago via mobile

With aplomb the desk clerk ( did not get her name ) but she was on the reception desk last night!) She went back the office and returned with a disappointing message they had overbooked - however- the would have accommodations for us at the Westin. This was an accommodation that would be gratis. So even though we did not...

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Thank providencedave
Okemos, Michigan
Reviewed 2 weeks ago via mobile

The hotel is in a great location. The property itself is very nice. The staff is amazing - everyone was friendly and professional. Eric at the front desk went above and beyond to helpful. I will be back!

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Thank 2keysplease
Reviewed 3 weeks ago

This is such a great place to stay in Chicago, right in the city center and very convenient! A very robust part of the town, in walking distance to many tourist attractions. The hotel itself is very nice too. My room is stylish and sparkling clean. I was welcomed by front desk manager Paul who was very helpful and warm!...

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Thank Antonia Z
Reviewed 3 weeks ago

I was looking for a nice place to stay for my wife's birthday weekend in Chicago. Went through a hundred reviews on this and other sites, and settled on this one. Booked a King Deluxe room at a pretty good rate. On the day we were to come in town, I called to request an upper floor room with a...

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2Thank John C
Reviewed 3 weeks ago

I stay in a king Bed Neighborhood view on the 9th floor. my bed was very comfy and my bathroom was super spacious and had a bathtub.I enjoyed my view especially at night. He staff in the entire hotel were awesome Special Shout out to Paul who worked the front desk on the evening I checked in. you help make...

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Thank Diamellia W
Rancho Cucamonga, California
Reviewed 3 weeks ago

It was a nice hotel for a great price. Lobby area is nice but no food areas just a bar that was OK. Service staff were helpful and friendly. Water and hot cocoa in the lobby. The location was good, centrally located in the city next to the House of Blues. Our room was very nice, clean and had everything...

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Thank Denise R C
eibarra, Hotel Chicago at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Denise, Thank you for taking the time to share your thoughts with us. We are happy you enjoyed our great staff and location, but we’re very sorry you for the disturbance you experienced due to elevators. Your feedback is important to us, and I can assure you that we shared your comments regarding the room placement with our Front...

Sterling, Virginia
Reviewed 3 weeks ago

I went to this hotel for business. I enjoyed it so much that I stayed over an extra day at my own expense. Lobby was standard. Rooms were what I would call trendy. While a bit dark - they were very clean. There was a big chair (faux snake skin) that was comfortable. Plenty of outlets. The safe was a...

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Thank AmazingD
Reviewed 3 weeks ago via mobile

Overall great place to stay and offered a great room rate. Can get anywhere in Chicago within minutes. 2nd time at this location Will be even better when they open "yoke" for a full breakfast Will be back!

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Thank STB D
Los Angeles, California
Reviewed 3 weeks ago via mobile

The hotel is updated and if you have gold with Marriott they have a concierge lounge with different snacks and three bottles of water which is nice. We were upgraded to a Junior suite which was fantastic… What was not so fantastic was housekeeping. The front staff was very accommodating him and nice and the area surrounding the hotel is...

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Thank Michael L

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: $159 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#50 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
23 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago

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Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view from the upper floors”
  • Nice view from our room on the 16th floor.
 of 5 bubbles the_3_adventurers, 9 Feb 2017 | Read review
“If available a river view is nice.”
 of 5 bubbles MichelleH193, 6 Feb 2017 | Read review
“Ask for the River side. The rooms are not well-lit, but they bought an extra lamp in for us.”
 of 5 bubbles , 2 Feb 2017 | Read review
“fl 9 and higher for the best view”
 of 5 bubbles diamelliaw, 1 Feb 2017 | Read review
“Specify if you want a view or not! Views can be noisy.”
 of 5 bubbles shockett23, 26 Jan 2017 | Read review
5 of 5