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Homewood Suites by Hilton Chicago-Downtown

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#51 of 187 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,554 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,390: English reviews
Pompano Beach, Florida
Reviewed 2 weeks ago

My 20-year-old daughter and I recently spent four nights at this hotel. It was her last college Spring Break and she wanted to go to a "City" instead of our usual beach vacations and chose Chicago. After much debate over where to stay, I settled on this hotel because of the location, the fact that it had been remodeled and...

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Helpful?
Thank Knani
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We are happy that you enjoyed you room, the view, and the complimentary breakfast! We are sorry however if there was any miscommunication with housekeeping, but are happy to see that your room was seviced and that this did not affect your overall experience with us. Please don't wait until next spring to come...

Houston, United States
Reviewed 2 weeks ago

Such a great location - near shopping and great restaraunts, such a great team. Always very helpful and welcoming! Clean, neat rooms - just enjoyed the whole experience. My 3rd stay in 6 months! I'll be back again!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank peggyelainer
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love our loyal and frequent guests, thank you for your review! We never get tired of hearing when our customers have a great experience, but please let us know how we can earn that extra star rating also! See you soon!

Frisco
Reviewed 2 weeks ago

This is the best place to stay in Chicago. Everything you want to see in Chicago is literally steps outside of the hotel. The hotel staff was incredibly friendly and helpful. The food was great and the overall service was perfect!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jacobbroberts
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the excellent review! We love hearing when our staff does a great job, thank you for recognizing them! We look forward to having you back soon!

Reviewed 2 weeks ago

Best Hotel Nice Food & Staff Worst Internet I would recommend this to others! Nice location too :) I kinda liked this place very much Nice thought providing evening drinks and snacks It helped me a lot, since I was away from family so It saved lot of cooking time & Effort Appreciate that !!!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 54srikanthr
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We are happy to see that you were able to take advantage of the many complimentary services we offer, thank you for your review! Please come see us again soon!

Chicag
Reviewed 2 weeks ago

Great staff; great location; great value; two meals included per day. The room is a true suite with a kitchen. Every staff member was helpful and cheerful, conveying a sense that they enjoyed their jobs.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M3304LWrichardh
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We love hearing from happy guests, and appreciate your feedback! Please come see us again soon!

Cabin John, MD
Reviewed 2 weeks ago

We had gone to Chicago to help our son complete some business. The location of the Downtown Homewood Suites was perfect. Unfortunately, on the way from the airport my wallet was taken from my purse at the Midway CTA station. You can imagine the challenges and difficulties this presented. The staff at the Homewood Suites was both sympathetic and helpful....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank CeliaandMarc
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love your heading, thank you for the great review! We love when we hear stories of our staff making a bad situation better for our guests. We are sorry that your trip started on a negative note, but are happy to see it all turned out well! We hope you'll be back again to see us soon!

Battle Creek, United States
Reviewed 2 weeks ago

Great location for shopping, dining and theatre goers. Owner and Hilton upped their game with the makeover - very pleasant! We chose a King room with sleeper sofa for our teen and were comfortable. We didn't use the full kitchen, but the appliances would suffice for a multinight stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank James N
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We never get tired of our guest telling us they love our recent transformation! Thank you for the great review, we are happy that you had a great experience! We hope that you and the family will be back again soon!

Vermont, United States
Reviewed 2 weeks ago

I had a great experience at this hotel - wonderful, gracious staff and the suite was very clean and comfortable. Love the kitchen and the front desk accommodated my request for a late check out. I really appreciated the doorman at the street level as a woman traveling alone.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank F8575DGelizabethm
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We love to hear when guests tell us we are living up to our mission to be Chicago's cleanest and friendliest hotel! Thank you also for recognizing our staff! Please come see us again soon!

Jersey Shore, New Jersey
Reviewed 2 weeks ago via mobile

We traveled to Chicago with 2 babies under 2 for a wedding. Although a little over our usual budget, we chose Homewood suites for their location and their room set up. Our flight brought us to the hotel by 11:00am. We were initially told we couldn't check in until later, however when they noticed we were traveling with little ones,...

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Helpful?
Thank Oliver1800
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! Thank you for the great review! We are thrilled that you and the entire family were able to enjoy yourselves, and take advantage of the many complementary services we offer! Our guests love our pool, and the views! We hope you bring the family back again soon!

USA
Reviewed 2 weeks ago

Wi-fi was very slow in rooms. Asked for Booster. Received Booster. Found out multiple other people were using boosters. Worked ok on booster with 1 pc. Then, 2 more family member pcs tried to log-in. This created bandwidth problem. And none of us were streaming. Easily slowest/most complicated wi-fi of the dozen hotels i've been to in chicago. To top...

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Helpful?
Thank MerryManUSA
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! We are sorry if you experience Wi-Fi trouble during your stay, and feel very bad if there was some reason you felt ill. We have to admit, this is a first for us, so please, if you feel there is something specific in the air or water that caused this, contact us directly.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: $234 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Expedia, Hotels.com, Booking.com and Orbitz so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
49 questions
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
 of 5 bubbles Knani, 14 Mar 2017 | Read review
“away from elevator is best”
 of 5 bubbles jhp45, 26 Feb 2017 | Read review
“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
5 of 5