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Homewood Suites by Hilton Chicago-Downtown

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#51 of 186 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,511 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,350: English reviews
Tulsa, United States
Reviewed 3 weeks ago

Love the location right downtown. Recently remodeled so the rooms are actually spacious and comfortable in city terms. We got a good weekend rate. Staff was amazing! Amber at the front desk was an absolute joy, and helped us resolve any issues plus pointed us to restaurants, etc. She is a keeper, and we never saw her leave over the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M8149QXjasons
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love hearing when our staff does a great job! Thank you for recognizing Amber and Amer! We pride ourselves with our goal of being Chicago's cleanest and friendliest hotel, so please let us know before you check out if this is ever not your experience! We hope you'll be back soon!

Fort Wayne, Indiana
Reviewed 4 weeks ago

We have stayed in this hotel nearly a dozen times over the past few years. When calling to confirm our room and double check my credit card, I was interrupted 3 times (rudely) by someone named Michael. He was very condescending and abrupt. Our stay was very nice. Although the hot coffee/water/tea bar in the lobby was not replenished nearly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hlalwine
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We love our repeat guests, thank you for your loyalty! We love hearing when our staff does a great job, however we regret if we were not consistent in this area during your last stay. We pride ourselves on being Chicago's cleanest and friendliest hotel, and apologize that in this case, that was not your...

Reviewed 4 weeks ago via mobile

Great location! Right off of miracle mile! Great views of the city! Staff are super friendly and the continental dinners and breakfasts come with the room and are prepared by gourmet chefs. Only one downside; if you go in winter, ask to have them open the windows. The central air is set only to heat setting. We would totally stay...

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Helpful?
Thank Jill F
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are glad that you chose to spend some of your holiday with us! Please come see us again before next Christmas!

Perth, Australia
Reviewed 4 weeks ago

A great location close to the Magnificent Mile and shops and restaurants The room was quiet with double glazed windows. Furnishings were clean and comfortable. The free breakfast and evening reception were satisfactory but overall the breakfast quality was not as good as Hampton Inn. Fresh cut fruits were never replenished so I only had them when I went at...

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Helpful?
Thank JonTravelator
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your detailed review! We are happy that overall, you had a good stay, but regret if there were any inconveniences along the way! We actually do offer safes to our guests, which are available 24 hours at the front desk. Although we occasionally do have signal issues, slow Wi-Fi speed is extremely rare, thus, we...

Reviewed 4 weeks ago via mobile

Stayed at this hotel for a weekend with the girlfriends. Stayed in a suite with a king bed in a room and a sleeper sofa in the living room with a full kitchen. The room was very nice, comfortable and clean. The kitchen just has a few basic supplies but it's not like you're going to do full scale cooking...

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Helpful?
Thank Mary L
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are happy that you had a great birthday weekend with us, and that our suite accommodated all of your needs! Please don't wait until next year however to come see us again!

Norwalk, Connecticut
Reviewed 4 weeks ago

This is the best spot to stay in downtown Chicago! All around excellent service! The property is clean and well taken care of. The suites seem recently updated and are very comfortable. The fitness center is located on the 19th floor which is a change from most hotels and had great views! I will stay here again on my next...

Review collected in partnership with Homewood Suites by Hilton
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Thank Sara R
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! We agree that the views from our pool and fitness room are hard to beat! We are happy to see that you like our recent transformation as well, come see us again soon!

Chicago, United States
Reviewed 4 weeks ago

Except the elevators, everything was good. I really enjoyed the Evening Socials and the breakfast. The internet speed was also good. The constant unpleasant smell in the hallways was little bit downside. As mentioned above, the elevators were horrible. There were even times I waited for 5 minutes.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Arif Emre E
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! We are glad that overall, you had a good stay but regret if there were any foul odors, or extended wait times. We make many efforts to ensure our guests are aware of the "high traffic" times for breakfast, and apologize if there were any inconveniences due to this.

Reviewed 4 weeks ago

Best of the best - Highly recommended. You will be very happy when you just step in the hotel entrance In the lobby . The staffs are extremely nice and warm welcome. The breakfast and the social period provide the wonderful catering. I do not have to go to any other places....

Review collected in partnership with Homewood Suites by Hilton
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Thank 5dzungn
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

This is one of the best reviews, thank you for your comments! We love hearing about our staff when they do a great job, and hope you'll be back to see us again soon!

Roscoe, Illinois
Reviewed 4 weeks ago

Great destinations for family travel. Great breakfast! Love the pool and views of downtown! The kitchen gives more flexibility to snacks, meals, especially when the group includes toddlers. Excellent service with door and valet parking staff.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank K747ZRmaureens
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Awesome, thank you for the great review! We are happy to see that you were able to take advantage of our pool and complimentary food services we offer! Thank you also for recognizing our valet team, please come back again soon!

chicago
Reviewed 4 weeks ago

When I arrived I met Amberose who was the person who checked me in. I travel a lot so I know a great person when I meet them. I was going to relax and enjoy the city for a few days before I had to have surgery. She greeted me with a smile and the personal attention was amazing. I...

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Helpful?
1Thank ginamarie49
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! We know our staff is the difference between us and the rest of the hotels in Chicago, thank you for recognizing Amber and the bell staff! Of course, we're also thrilled that you enjoyed your spacious suite too! Please come see us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: $173 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
“1410 is a very nice room, although if you can go higher, do it. The views from the pool are amazing. Corner rooms are nice, but drafty.”
 of 5 bubbles Lolligirl56, 18 Jan 2017 | Read review
“If available, try and get a corner suite. Great views”
 of 5 bubbles 426barts, 17 Jan 2017 | Read review
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