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Homewood Suites by Hilton Chicago-Downtown

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#50 of 189 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
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2,423 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,270: English reviews
kobe japan
Reviewed 13 February 2014

I just love this hotel and I keep coming back here every time I come back to Chicago. This hotel represents my kind of town Chicago, great hospitality, friendly staff, and pleasant time. I have never had any unpleasant moment at this hotel. I just have to emphasize that all the hotel staff there are just great, friendly, and helpful,...

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Helpful?
Thank demaru
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Demaru, Thank you for your feedback after your recent visit to our hotel. It made me very proud to see that Homewood Suites will be your new home in Chicago. I was glad that Marcus was able to assist you and make your experience a good one. If it would not be too much of an inconvenience, would you be...

Sioux Falls, United States
Reviewed 10 February 2014

All staff are courteous and helpful. The breakfast and evening manager's reception offered good food. Again the staff was courteous. Room was clean and beds are comfortable...including the pillows. Fitness center had a variety of equipment to use. I did not use the pool but it looked clean.

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Helpful?
Thank Anne F
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Anne F, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you enjoyed your experience at our hotel. I appreciate you mentioning the courteous and helpful staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on...

Denver, United States
Reviewed 10 February 2014

This hotel is the best value in Chicago. They were attentive and helpful and you couldn't ask for a better rate in such a fantastic location. We had a sick infant while there and didn't want to go out into the sub zero Chicago weather when he had a fever. We used their grocery service and they brought us back...

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Helpful?
Thank Lori K
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Lori K, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you felt Homewood Suites was the best value in Chicago. I do hope your child is feeling better; it was our pleasure to get the diapers and baby Tylenol on your behalf. If it would not be...

Golden, Colorado
Reviewed 10 February 2014

This hotel was perfect for our stay. Walk across the street and you are in Nordstrom. Walk out the front of Nordstrom and you are on Michigan Ave and all the great shopping. Adorable American Girl Doll package. Lots of restaurants around.

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Helpful?
Thank Rebecca E
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Rebecca E, Thank you for your review of Homewood Suites downtown Chicago. I was happy to see that you and your family had a great experience at our hotel. I can see that you were able to get a lot of shopping done visiting Michigan Avenue and Nordstrom. If it would not be too much of an inconvenience, would you...

Jakarta, Indonesia
Reviewed 9 February 2014

We are visiting from Indonesia, and have stayed in Homewood Suites Chicago for a week. The food was great, location is perfect, facilities are excellent, and the room is very spacious and clean, the bed is very comfy, And the staff were great, from the front desk, the bell boys, and the room service were very friendly, especially the lady...

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Helpful?
Thank Ryan S
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ryan S, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you and your family had a great experience at Homewood Suites. I can see that you were able to take advantage of the spacious suite and the location of the hotel. I appreciate you mentioning the very friendly staff...

United Kingdom
Reviewed 8 February 2014

Excellent location, excellent rooms and the most fantastic staff I have ever come across on our holidays to USA. They were exceptional. The breakfasts were are a good start to the day and the pool on the 19th floor was great for either an early morning or late evening swim. It was always empty during our stay Oct/Nov. We asked...

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Helpful?
1Thank Dollyduo44
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Janet F, Thank you for your feedback after your recent visit to our hotel. I was delighted to see that you had an excellent experience at Homewood Suites downtown Chicago. I appreciate you mentioning the fantastic staff and for singling out Marianna in the Housekeeping department. If it would not be too much of an inconvenience, would you be kind...

Sioux Falls, South Dakota
Reviewed 7 February 2014

From the front desk to the valet to the woman serving at breakfast, the staff at the Homewood made dwell welcome and provided outstanding service. Mr. Amer greeted me every morning with a smile a quickly called a taxi for me, allowing me to spend minimal time in subzero temps. Lorena at the front desk was able to accommodate all...

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Helpful?
1Thank Ashli8
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ashli8, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was very happy to see that you had a fantastic experience at our hotel. I appreciate you mentioning the outstanding service you received from our staff and for singling out Amer, Lorena, and Connie. If it would not be too much...

Danville, Illinois
Reviewed 5 February 2014

This was my first time staying at this hotel. I loved the location - close to shopping, a choice of restaurants, and even a movie theater - and the staff was great. I had a room on the top floor (19th) and enjoyed the view. The exercise room was also on the top floor and offered a great view of...

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Helpful?
Thank blueiii
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Blueiii, I want to thank you for sharing the details of your recent visit with us. I was pleased to see that you had a great experience at Homewood Suites downtown Chicago. I can see that you were able to take advantage of the fitness center, in-suite kitchen, and location of the hotel. If it would not be too much...

Cleveland, OH
Reviewed 4 February 2014

This hotel is centrally located, just a block off the magnificent mile and a block from the Grand red line stop. You can get anywhere very quickly. The rooms are suites with a kitchen, bedroom and living room. The kitchen which makes it nice for leftovers from the many area restaurants you will want to try. There is a nice...

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Helpful?
1Thank clevelander4
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

clevelander4, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you found value at our hotel. I can see that you were able to take advantage of many of the amenities we offer our guests such as the in-suite kitchen, complimentary breakfast, and evening Manager’s Reception....

Springfield, United States
Reviewed 3 February 2014

This hotel offered a very competitive rate and provided wonderful amenities like a full dinner and hot breakfast. Those meals exceeded my expectations. The room was decent, except the couch had stains probably from a more active group of guests, hand prints on windows, and a dirty ice tray in the freezer. No spare ice bucket.

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Helpful?
Thank Edward K
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Edward K, I want to thank you for sharing the details of your recent visit with us. I would like to start by apologizing for the condition of your room. It is our mission to deliver a wonderful experience and clean room to every one of our guests. We will make certain to review this incident as a team so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: $158 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Booking.com, Odigeo, Priceline and Travelocity so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Find a Marriott”
 of 5 bubbles euromarketer, 19 Nov 2016 | Read review
“XX04 rooms face southeast. Nice view of Trump and Wrigley buildings.”
 of 5 bubbles DrewC28, 28 Oct 2016 | Read review
“We requested a "city view" room....the views were great and worth the price”
 of 5 bubbles joshua012, 23 Oct 2016 | Read review
“The higher up, the better view!”
 of 5 bubbles annehD8474TP, 23 Oct 2016 | Read review
“We are on the top floor (4th floor) and did not hear a voice until we woke up at 10 am.”
 of 5 bubbles LenaH_12, 22 Oct 2016 | Read review
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