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Hotel Indigo Chicago Downtown Gold Coast

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1,225 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Chicago Downtown Gold Coast
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Showing 1,157: English reviews
West Islip, New York
Reviewed 25 August 2014

Short (one night) but sweet stay. In town solely to watch Mets vs. Cubs game. I booked the wrong date by accident, and the manager on duty (can't recall her name) still got us a room at a fair price in her sold out hotel. She went above and beyond, & for that, this is my Chicago hotel and will...

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Thank Jim R
Vancouver
Reviewed 25 August 2014 via mobile

Was stranded in Chicago bec. of a cancelled flight and airline wouldn't accommodate us so we had to find accommodations on our own. We got a good deal on this hotel at priceline and it turned out to be quite a cute hotel room, it really made us feel a bit better after a horrendous day! Will recommend it to...

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Thank sandman8888
Indianapolis
Reviewed 22 August 2014

Wow. Booked a room on a last minute deal and wasn't expecting much - but I was delightfully surprised. The hotel is in a great, walkable neighborhood and the interior decor is trendy and fun. Every staff member I interacted with - from the front desk, to the bartender, to the room service delivery person - has been friendly, helpful...

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2Thank MaryIN
Jacksonville, Florida
Reviewed 22 August 2014

Bid on this hotel and was very pleased. Unique hotel decor and loved the residential neighborhood. Red line just a couple of blocks away so downtown Chicago as were the city's ballparks. My room was small but for an urban area that comes with the territory. Would definitely stay here again!

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Thank JohnroFlorida
Shelby Township, Michigan
Reviewed 13 August 2014

the décor is unique and charming but... -only one ice machine makes a trip from the 14th floor time consuming -housekeeping staff didn't replace sink soap, empty ice bucket or waste basket -poor lighting in king size room -paying up front, in full, makes for a good deal however my family reunion got canceled two weeks before the booked dates...

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1Thank Linda B
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Linda B, Thank you for your candid review of our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I apologize for your dissatisfaction on some of our staff and services. The feedback we receive from our valued guests, like you, enables us...

Canberra, Australia
Reviewed 11 August 2014

We stayed at hotel indigo a week or so ago, the hotel itself is generally ok, however we had issues with the staff and our booking.  We booked a standard room through booking.com which allowed us to select a room with either one or two beds, we selected two. When we arrived at hotel indigo we were told that the...

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Thank lalab1985
Altadena, California
Reviewed 9 August 2014

Hotel was having major plumbing problems when I was there, but staff coped quite splendidly. My room wasn't made up, and I was giving a drink at the lobby bar while it was fixed. Location is excellent. Easy walking distance to the Newberry Library which has a wonderful genealogical collection. Good places to eat near by. Rooms good-sized and comfortable.

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Thank Jeanie B
Las Vegas, Nevada
Reviewed 8 August 2014 via mobile

2nd Time in a month on tour - the staff is super knowledgable about the area, nice little bar and tons of great spots to walk too... Fast wireless internet, business center, many room choices! Friendly faces and great rooms! Hope you are checked in by Alma!

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Thank drummertpf
Toronto, Canada
Reviewed 7 August 2014

A friend and I spent a weekend at Hotel Indigo and we had a wonderful time! The location is perfect - a Starbucks and Walgreens are right outside the hotel and anything else you may need is steps away. The rooms are clean, comfortable and a good size for the two of us. The staff was exceptional! They were always...

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1Thank apuliyodil
Louisville, Kentucky
Reviewed 7 August 2014 via mobile

The hotel and staff were very nice! Rooms were very cute and bright. Was disappointed for the price that there wasn't a microwave or mini fridge. Also no parking near the hotel, have to valet your car which is 45 PER CAR PER NIGHT!! And the valet attendants drove like maniacs, we issued a formal complaint with the hotel staff....

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1Thank Kylos297
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Kylos297, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I certainly appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I would like to apologize for...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $155 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#31 Spa Hotel in Chicago
#99 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Chicago Downtown Gold Coast staff and other travellers.
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Questions? Get answers from Hotel Indigo Chicago Downtown Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away, rude people, bar inside adn loud”
Echowebpr, 17 Mar 2017 | Read review
“High floor and away from elevator”
outrun78, 14 Mar 2017 | Read review
“Make sure your room doesn't smell like the hallways”
Profmeow15, 13 Mar 2017 | Read review
“I would stay somewhere else.”
pneece, 8 Jan 2017 | Read review
“Higher floor, back( no view) or corner. Can be noisy on lower floors.”
815briank, 1 Jan 2017 | Read review
5 of 5