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All reviewsunion stationblue linerooftop poolfront deskwillis towerchicago downtownconvenient locationvalet parkingwalking distanceaverage hotelthe hotel is cleanself parkthe loopchecking instreet noisethe entire staffstaff was very friendly and helpful
We stayed the weekend for a food convention that went fabulous for our vendor. The hotel has a nice restaurant with polite and quick service. Front desk were very knowledgeable about the area of the hotel. John the security / valet at the hotel was...More
I found this hotel on the internet and notice the sweet rate for a downtown stay in Chicago. I made a few inquires and discovered I was a IHG member so I got an even better rate. Booked the 2 rooms i needed and hoped...More
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 13 April 2018
Thank you so much for the great review about your stay at the Holiday Inn & Suites Chicago Downtown! We are excited to read of your great experiences and look forward to many, many, more stays from you. Also to let you know,...More
I came in from a horribly stressful drive from O’Hare. Traffic sucked, weather sucked, construction sucked. This was my first visit here, so I had no idea what the parking situation was. After making a loop through the valet parking and through the public parking...More
John from valet was super helpful! Great service! Brought belongings up to the room and helped unload all of the luggage. Recommended great food places to eat. Asked what brought us into town. Went down to car and brought phone charger back up to the...More
The location is great and the staff was friendly and the valet John was very helpful with locating the facility I had to locate. The receptionists were very knowledgeable on all the attractions near the hotel and how to get there.
We stayed 4 days and walked downtown each day, whilst we never felt threatened the immediate area is not the nicest, had to walk round to the back of the hotel and then under the freeway. I would also recommend requesting a... More
We stayed 4 days and walked downtown each day, whilst we never felt threatened the immediate area is not the nicest, had to walk round to the back of the hotel and then under the freeway. I would also recommend requesting a room at the front overlooking the car park as our room on the back was noisy all night due to traffic. Really liked the staff, they were great, but would not stay there on another visit.