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Holiday Inn Chicago Downtown

730 reviews
#116 of 192 Hotels in Chicago
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Traveller (75)
Room & Suite (256)
Dining (55)
Overview
  • Excellent38%
  • Very good36%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
“union station”(58 reviews)
“blue line”(49 reviews)
“front desk”(112 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Holiday Inn Chicago Downtown
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Rooms
29 Jan30 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (730)Write a Review
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All reviewsunion stationblue linefront deskroof top poolwillis towerchicago downtownconvenient locationbusiness centerclean roomvalet parkingwalking distanceaverage hotelwould stay here againthe loopself parkchecking instreet noise
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11 - 15 of 679 reviews
Reviewed 3 weeks ago via mobile

When we arrived Rena greeted us with a smile and took care of us. And as we departed John was wonderful. Very friendly and helpful. These are very well trained and great staff. They make the holiday inn brand one i will always stay at.More

Thank abbottpres
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 1 week ago

Dear abbottpres, Thank you so much for taking the time to share your experience about your stay with us, we are always happy to hear from our guests that have great experiences and are very appreciative for the comments posted. We look forward to your...More

Reviewed 3 weeks ago

Hotel is nice and accommodating. Staff is very helpful and welcoming. Sunny's Bar and Grill that is attached makes dining more convenient. John was excellent and so was the woman that checked us in that evening but i cannot remember her name.

Thank Bianca N
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 3 weeks ago

Thank you Bianca N for the great feedback. Look forward to welcoming you back to the Holiday Inn & Suites Chicago Downtown. Sincerely, Nitin Talati General Manager

Reviewed 4 weeks ago

We have stayed here many times and always have had a great experience. Taiyon is so awesome and John was great, he recommended a few meals at Sunny's that were really good. Deserts were awesome. John also was kind enough welcome us to the city...More

Thank Phil O
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 3 weeks ago

Thank you Phil O for being our guest! We are happy to read you enjoyed your stay and look forward to welcoming you back real soon. Sincerely, Nitin Talati General Manager

Reviewed 4 weeks ago

The hotel was nice and the staff was really helpful. From the moment my car was parked I received much attention. Valet guy John was very helpful and jolly. The hotel was pretty close to downtown and other important locations. It was a bit hard...More

Thank Larry J
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 3 weeks ago

Thank you Larry J for being our guest! We are happy to read you enjoyed your stay and look forward to welcoming you back real soon. Sincerely, Nitin Talati General Manager

Reviewed 4 weeks ago via mobile

John and all the staff is simply awesome! I’m here at least once a month. This time I’ve stayed the entire month of December. This staff is very attentive to my needs and I’ll continue to choose this location monthly.More

Thank Lamar S
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 3 weeks ago

Thank you Lamar S for staying with us and for taking time to leave a review. We are extremely happy to hear you enjoyed your stay and look forward to welcoming you back to the Holiday Inn & Suites Chicago Downtown! See you soon! Nitin...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$90 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in Chicago
#73 Romantic Hotel in Chicago
#86 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$90 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in Chicago
#73 Romantic Hotel in Chicago
#86 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (75)
Room & Suite (256)
Dining (55)
Pool & Beach (4)
Hotel & Grounds (134)
Bathroom (10)
Business Centre & Event Rooms (1)
Questions & Answers
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Parul211
8 December 2017|
AnswerShow all 9 answers
Response from Andrew B | Reviewed this property |
We stayed 4 days and walked downtown each day, whilst we never felt threatened the immediate area is not the nicest, had to walk round to the back of the hotel and then under the freeway. I would also recommend requesting a... More
1
Vote
Toni V
16 May 2017|
AnswerShow all 7 answers
Response from Adrienne S | Reviewed this property |
Sorry for the delay in reply I don't come here much and you may have already gone there. There are blow dryers in the rooms. A
0
Votes
Sgregory5531
29 April 2017|
AnswerShow all 3 answers
Response from Barbjefts | Reviewed this property |
Approximately 3 blocks. GPS doesn't work well with the tall buildings so get directions.
1
Vote
Room Tips
"Rooms are very quiet and clean. I never heard anyone, even walking the hall and this is despite the fact..."
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"Just ask for a quiet room away from elevator traffic"
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"It was a little noisy right off a major highway, so maybe ask for a room facing the parking lot if noises..."
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"Request a room at the front, overlooking car park, rooms at the rear have 2 roads right alongside which are..."
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