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Hilton Chicago/Magnificent Mile Suites

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#60 of 186 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
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1,712 Reviews from our TripAdvisor Community

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Showing 1,624: English reviews
Houston
Reviewed yesterday NEW

The hotel is ok I guess. Rooms are good sized, but for the price you pay I expected a LOT more service. Maids cleaned the room ok as well. Check in staff was amazingly slow and lost. No bell service. Breakfast in the executive lounge is awful. In addition the lounge is totally crowded and absolutely no service. Dirty tables,...

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Helpful?
Thank Bobdec
Lenexa, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The hotel is very convenient, clean, well-run and staffed with great staff. This is among my most favorite Hilton hotels in my 1,000+ night Hilton experience. Michigan Avenue provides great shopping and restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John P T
About Hotel's Favourite Review
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear John P T, Thank you very much for staying with us and thank you for your loyalty to Hilton. It is a great pleasure and a privilege to be of service to you and all our guests. Your feedback is both important and appreciated by all of us at the hotel. Thank you for pointing out our location next...

Akron, Ohio
Reviewed 3 days ago NEW

Great value for the location to great shopping and food. The room quality was excellent with it being a suite snd very clean. The service from check in, to in hotel dining, breakfast, Hilton honors lounge and checkout were awesome.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davehm2017
Minneapolis, Minnesota, United States
Reviewed 4 days ago NEWvia mobile

So I'm here with my best friend and my partner celebrating my bestie's birthday weekend and the Hilton has been just amazing to us. For the modest price we paid for a 2 room suite with a lake view we couldn't be happier. I'd ignore those nasty reviews ( someone was in a bad mood I think) We arrived at...

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Helpful?
Thank Russell T
Yucaipa, California
Reviewed 4 days ago NEWvia mobile

We had the opportunity to stay overnight in Chicago and chose this hotel. We found the staff to be friendly and welcoming. The view was outstanding from our room on the 25th floor. The bed was comfortable, the room was very clean. And the value for the price paid on a Friday night was great. This location is walking distance...

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Helpful?
Thank goldenfam
Reviewed 5 days ago NEW

I was behind a businessman in line and he was treated with the utmost respect. The lady behind the counter did not even tell us where the elevators were. They got our reservation wrong and explained they would let us leave if we were not happy. I had to ask Carmen, the hotel manager to lower her voice twice. It...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Melissa S
Tampa, United States
Reviewed 6 days ago NEW

This is the second time I've stayed at this Hilton. I stayed in an upper-level suite with a lake view for four nights. During those four nights, I had swift and quality room service and cleaning, excellent sleep, and a very relaxing break from work. I enjoy returning to this hotel due to its location, vista, and quality. The prices...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H6101IEchriss
New York, United States
Reviewed 6 days ago NEW

Worst Hilton and worst hotel in Chicago: Staff were rude, hotel smelt like weed, shower did not work, nail clippings and crackers on floor of guest room, housekeeping stole money from my room, minimal to no staff working at all times

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jacquelinel949
Zapopan, Mexico
Reviewed 1 week ago

We rented three rooms for a family trip and had a great time, the suites are very comfortable and the staff very attentive, the hotel is very well located. Special thanks to Danita and Carmen at the front desk...their team work helped us resolve a problem with our reservations during check in a very profesional way, and their smiles made...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gustavo A
Toronto, Canada
Reviewed 1 week ago

The room was okay, but was in a dark corner of the hotel where there was absolutely zero view. Paid about $200+ dollars a night and they had the audacity to charge for wifi unless you were some member of their program which you couldn't sign up to their service easily online. In addition, even though I had data on...

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Helpful?
Thank Deniz M
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Deniz M, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and apologize for the issues you encountered with the Wi-Fi. I wish that you had a chance to speak with our concierge and they would have been happy to assist you with...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville
Price Range: $160 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
34 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a lake view”
 of 5 bubbles Mikestages, 1 Feb 2017 | Read review
“Consider the executive floor for access to the lounge”
 of 5 bubbles , 1 Feb 2017 | Read review
“lake view is nice if you are on the top floors.”
 of 5 bubbles piergiorgiom399, 19 Dec 2016 | Read review
“King Suite w/ Lake Views”
  • Sink/Bar
  • Urban View 2
  • Urban view
 of 5 bubbles wilkinsk2013, 25 Nov 2016 | Read review
“Ask for a high floor facing east for a better view.”
 of 5 bubbles marycathyjoneslmp, 22 Nov 2016 | Read review
5 of 5