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Hilton Chicago/Magnificent Mile Suites

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#65 of 187 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
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1,747 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,658: English reviews
Chicago, Illinois
Reviewed 17 April 2016

Great location, great staff, clean room, very comfortable bed, all at a fair price. Selection in the executive lounge was good, and the staff there could not have been friendlier. The TV's were very large, the two room suite was well laid out, and proximity to Michigan Ave. was helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donald K
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Donald K, Thank you very much for staying with us and thank you for taking the time to tell us about your experience. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Our team takes great pride in the work...

Reviewed 17 April 2016

Newly remodeled hotel and excellent service. The breakfast service was fast, a lot of food and very good. The server was outstanding and I told him so. We've stayed in this hotel many, many times and its usually quiet and a restful stay. Can be noisy when there is an American Girl promotion going on!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Annette H
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Annette H, Thank you for staying with us and thank you for taking the time to review our property. I am glad you are enjoying our newly renovated rooms updates, we are receiving rave reviews from guests who have stayed with us many time in the past as well as guests who are staying with us for the first...

Guelph, Canada
Reviewed 17 April 2016 via mobile

Stayed in the hotel on business for a week. Location is outstanding! Hotel rooms are spacious and nicely laid out/equipped. Gym is also nice! Staff were the friendliest that I have seen / dealt with when attending a business function. They went above and beyond for me and my colleagues!

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Helpful?
Thank David C
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear David C, Thank you taking the time to review our hotel. I am glad you were able to experience the friendliness and helpfulness of our staff. Thank you for recommending our location as there is no doubt that when visiting a beautiful city like Chicago, location is very important. Our hotel proximity to everything Chicago has to offer makes...

Madison, Wisconsin
Reviewed 13 April 2016

I hate driving and staying in downtown Chicago. Way too much traffic. However this hotel was easy (relatively) to get to and the valet parking was only $67 with drive out. I booked it during a Hilton Honors sale so got it for a great price. Check in and check out was painless. We were given an upgrade to a...

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Helpful?
Thank Sharla M
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Sharla M, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am delighted that your driving to the hotel was convenient and that your check-in and check-out was painless. In the very near...

New York
Reviewed 13 April 2016

I booked a lake view suite. Upon checking in, I was informed there is construction going on, and all suites with a lake view would be affected, and oh, by the way, the water was going to be off during afternoon on the following day . Um, why was this not mentioned when I booked? Further, was (mis)informed that if...

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Helpful?
Thank mrsdebdav
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear mrsdebdav, Thank you for reviewing our hotel, your feedback is both valued and appreciated. We are very sorry for the inconvenience you experienced during your stay. We are always working hard to bring a better stay for our guests, and the updates are a part of that. We pride ourselves on our guests having a great stay and we...

Reviewed 12 April 2016 via mobile

Hotel was under construction & this was not mentioned before booking. Staff was nice but environment was not good. Noisy,unclean & weather wireless. We were there on vacation & awoken by power tools at 7am. Not good.

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Helpful?
1Thank Leslie F
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Leslie F, I am very sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues with your room due to the renovation. I can assure you that the work was not schedule to start before 9:00am and I will investigate. On the...

Minneapolis, United States
Reviewed 12 April 2016

I enjoyed my stay at the Hilton Chicago Magnificent Mile. The quality of the hotel and guest rooms were excellent while the price was reasonable. I felt like I got a lot for my money. The location was perfect--within walking distance to many great restaurants and shops. Access to cabs was also good for exploring farther away.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa R
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Lisa R, Thank you for taking the time to review our hotel. It sounds like you had a great time here in Chicago. I am so glad you experienced the friendliness and helpfulness of our staff. There is no doubt that being steps away from the Magnificent Mile, the American Girl, the John Hancock Tower and the restaurants on...

Indianapolis, Indiana
Reviewed 12 April 2016

I travel for business weekly and visit Chicago monthly. Last year I started staying at the Hilton Chicago/Mag Mile because of the fair price, proximity to the Mag Mile and spacious suites. However, the reason I return each month is because of the customer-focused staff, especially Bryan at the front desk. Bryan always welcomes me with a smile regardless of...

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Helpful?
1Thank mkaindy
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Mkaindy, I appreciate you taking the time to review our hotel. I am so glad you had such a wonderful experience with us. The feedback from our guests is very much appreciated by all of us at the hotel. I will make sure to share your comments with Bryan as he takes great pride in his work. There is...

Rock Hill, South Carolina
Reviewed 11 April 2016

My stay at the Hilton Chicago/Magnificient Mile Suites was an average experience. I stayed there while attending a conference and the gentleman that greeted me after I traveled all day to get there was very rude. However, I did have a positive experience with Darnita in Guest Services and Asrat with a contracted transportation company. The location of the hotel...

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Helpful?
Thank Laura B
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Laura B, Thank you for taking the time to review our hotel. I apologize for the experience you had with the gentleman upon your arrival at the conference. Your feedback is both valued and appreciated. I am glad this did not hinder the rest of your trip as it seems like you enjoyed your stay and Darnita provided you...

San Antonio, United States
Reviewed 10 April 2016

The location was fantastic, 1 block from American girl store, lego store, Macy's, and fantastic restaurants. Amenities were great and indoor pool had a beautiful view of the lake. Staff service was poor so if you don't care about that, this is a good hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Cynthia B
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Cynthia B, Thank you for staying with us on your recent visit to Chicago. You are absolutely right about our location; steps away from Chicago’s main attractions, dining and entertainment, makes it easy to enjoy Chicago. I do apologize for the service you experienced as it is not typical of our staff, we take pride on the friendliness and...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: $233 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As with any big city, the higher the less exterior noise. We were on the 18th.”
 of 5 bubbles joes492, 30 Mar 2017 | Read review
“Upper floors, views of Lake Michigan”
 of 5 bubbles PamelaS180, 21 Mar 2017 | Read review
“I am a Hilton Honors Gold member so WiFi was free for me.”
 of 5 bubbles patsiegel55, 15 Mar 2017 | Read review
“We like rooms in higher floors in the city because there is less street noise.”
 of 5 bubbles F8455POmarcc, 13 Mar 2017 | Read review
“Ask for a higher floor suite with a lake view”
 of 5 bubbles DBS19, 4 Mar 2017 | Read review
5 of 5