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Hilton Chicago/Magnificent Mile Suites

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#60 of 186 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
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1,713 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,625: English reviews
Reviewed 17 March 2016 via mobile

There is nothing to complain. Rooms are quite big and clean. The staff is friendly. Valet parking is available. I mean it's a Hilton. Prices are reasonable for this standards and the location close to city center of Chicago.

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Helpful?
Thank tobiwe
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear tobiwe Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you enjoyed your suite and the friendly service provided by our team members. It was a pleasure and privilege to...

Boston, Massachusetts
Reviewed 17 March 2016

During our trip from New York to Colorado we stopped overnight in Chicago. We found the hotel on Priceline as it was a last minute need and they were an all suites 'dog friendly' hotel. What they really meant by 'pet friendly' was that they were Pet Owner Opportunists. Upon check in the front desk agent charged me a $75...

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Helpful?
Thank Everett L
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Everett L, Thank you very much for staying with us and please accept my sincere apology for the situation you experience. Rest assured that I will personally follow-up with the manager responsible for this department so we can address the issue with the person who did not provide you with the service and friendliness that we strive to provide...

Honolulu, United States
Reviewed 15 March 2016

It was a very long flight from Hawaii and we arrived at the hotel at approximately 6:30am. We were so pleased that our rooms were available!! We were able to grab a quick nap, refresh and head out to explore the city. Michigan Avenue and John Hancock building are steps from the front door. Thank you for an amazing 5-day...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Helene F
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Helene F, Thank you very much for staying with us and thank you for taking the time to share your experience with other travelers. I am glad that you were able to take full advantage of our great location and that our team was able to accommodate your early arrival. Our hotel is centrally located next to the John...

Palm Harbor, Florida
Reviewed 15 March 2016

When I first called from Florida to inquire about incidentals and Uber fairs and any other questions I had Bryan took time to answer everyone of my questions. We stayed for five days during the valentine weekend . It was phenomenal I love the amazing location unbelievable. I can't say enough about this place!!!!!!!

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Helpful?
Thank Robin K
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Robin K, Thank you so much for taking the time to review our property. I appreciate your kind words about Brian and I will be sure to share that with him. Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, Oak Street, Lake...

Santa Barbara
Reviewed 15 March 2016

Really liked the location, and my view of the lake was just a peek. Overall, room was ok for over $200/night. and all staff was top-notch. Free breakfast was great. What annoyed me was the "secret"incidental costs put onto my cc without telling me it was an additional $100.00 per night.I called and was informed this overcharge would be reversed...

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Helpful?
Thank Don0945
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Don0945, Thank you very much for staying with us at the Hilton Chicago/Magnificent Mile Suites. We are delighted to read that you enjoyed our hotel and our location. Many of our returning guests have found that our location is perfect, as it is close to everything that the city has to offer. I apologize for the inconvenience you experienced...

Newark, Delaware
Reviewed 14 March 2016

I travel to Chicago frequently for business and this is my favorite hotel and one of the best values going. All rooms are suites with separate living and bedroom spaces, very comfortable. Great location just off Michigan Ave. on the Magnificent Mile next to the John Hancock building. The staff is excellent, if you are lucky enough to be greeted...

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Helpful?
Thank Thomas H
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Thomas H, Thank you very much for staying with us and for sharing your feedback with other travelers looking to visit Chicago. I am delighted to read that you enjoyed your stay and your suite. It is great to hear that you were able to take full advantage of our prime location to enjoy everything Chicago has to offer....

Kenosha, Wisconsin
Reviewed 13 March 2016 via mobile

The rooms were nice. Beds were comfortable. Would have been a 4 other than parking. $66.00 for valet parking and when you request car it is a 20 minute wait, which I was told is normal. Would have used a neighboring garage if they would have told me when checked in.

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Helpful?
Thank WIBuckeye
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear WIBuckeye, Thanks so much for your comments. It sounds like you had a good time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I understand your comments about the parking charges and I assure you that our prices are aligned with the market. Few people are aware...

Chicago, Illinois
Reviewed 9 March 2016

Nice suite room located one block off of Michigan Avenue. Easy check-in. Room service available but I didn't use it. My Room was clean and nice sized. The couch in the other room was a pull out that unfortunately I had to use. Other than that no complaints at all, got a great rate 25% percent less than other hotels...

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Helpful?
Thank Otisnova2010
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Otisnova2010, Thank you very much for staying with us and for taking the time to tell us about your experience with us. The feedback from our guests is both valued and appreciated. Our team members take a lot of pride in the work they and the feedback from our guests is very much appreciated by all, it is also...

caracas, Venezuela
Reviewed 8 March 2016

it is a really good hotel, a really love the service that they offered me. the room was very clean.the building is pretty impressive, and is very well located, in the center of the city of chicago. i really loved it. its the best hotel taht you can pick

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Harry C
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Harry C, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American...

Reviewed 6 March 2016

Great location for shopping...due for a renovation though. Overall friendly staff, good food/wine, and you can get a nice lake view in some rooms. Lobby bar is open until 1am and they offer room service. Pool/gym area upstairs also acceptable but really due for a renovation.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q5165PKerinb
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Q5165PKerinb, We appreciate you taking the time to review our hotel. I am glad to hear you enjoyed our location near wonderful shopping and dining options. I understand that you found our suites to be a bit dated, and I do apologize if the room was not up to your expectations. We strive to meet every need of our...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville
Price Range: $160 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
34 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a lake view”
 of 5 bubbles Mikestages, 1 Feb 2017 | Read review
“Consider the executive floor for access to the lounge”
 of 5 bubbles , 1 Feb 2017 | Read review
“lake view is nice if you are on the top floors.”
 of 5 bubbles piergiorgiom399, 19 Dec 2016 | Read review
“King Suite w/ Lake Views”
  • Sink/Bar
  • Urban View 2
  • Urban view
 of 5 bubbles wilkinsk2013, 25 Nov 2016 | Read review
“Ask for a high floor facing east for a better view.”
 of 5 bubbles marycathyjoneslmp, 22 Nov 2016 | Read review
5 of 5