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Doubletree by Hilton Chicago Magnificent Mile

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2,508 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,323: English reviews
Reviewed 2 weeks ago via mobile

Great Atmosphere and Einstein Bagels, grocery store and cleaning on the block with a short walk to The Magnificent Mile, high-end shopping and movie theater. The feeling and flavor of Chi-town. Highly Recommended.

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Helpful?
Thank Adam O
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Adam O, Thanks for choosing DoubleTree Magnificent Mile on your recent visit to Chicago. It's always rewarding to hear that our guests have enjoyed a memorable experience and we appreciate your feedback on our team members' performance. Join us again soon!

Chicago, IL
Reviewed 2 weeks ago

Great location but needs a tune up. Rooms are very average and bathrooms are below avg. need new fixtures and run as well as counters and wall decor. Rally beat up. Great staff though including an amazing head door man! Parking across the street is cheaper than at hotel.

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Helpful?
Thank klt_7
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi klt_7, Thank you for taking the time to share your feedback on your experience with us in downtown Chicago. We appreciate your compliments on the team and their commitment to excellence in service. We've shared your comments regarding our opportunity with the team and will take them into consideration as we continue to move forward with updates to our...

NW chicago burbs
Reviewed 2 weeks ago

Great location for shopping and exploring downtown. Very friendly and helpful staff. Room was comfortable and clean. The attached parking garage extremely convenient. The elevator wait is long but free cookies make up for it.

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Helpful?
1Thank E8268CKmarieg
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing the details of your recent stay with us in Chicago, E8268CKmarieg. We're happy to hear that our convenient location was perfect for getting out and exploring all the local shopping offered just steps away at the Magnificent Mile. We've shared your feedback on our team's excellent service and look forward to welcoming you back on your...

Reviewed 2 weeks ago

Very dated, the room smelled musty especially the closet, the staff was nice and helpful except the front desk ,they were not friendly. Had used a different card to reserve room and was paying with a different one they charged both cards went to desk 4 times , as of this morning still not fixed, waiting till the weekend is...

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Helpful?
1Thank Kim S
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Kim S, Thank you for reaching out with your feedback on your recent experience with us at DoubleTree Magnificent Mile. We're pleased to hear that you received helpful, friendly service from the majority of our team members and have followed up with our front desk team regarding your comments on their opportunity to improve. We do regret to hear...

Xx
Reviewed 2 weeks ago

I arrived early and planned on just leaving my luggage while I went to work at Northwestern. The staff got me a room and were very accommodating. The only issues were that my room didn't a price list for the snacks, -and no guest services book. Great location however, and good price. :)

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Helpful?
Thank H8719WTshannonr
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi H8719WTshannonr, Thanks for sharing your feedback of your stay with us at DoubleTree Magnificent Mile. We're glad the team was able to assist you with an early check-in upon your arrival at our central location in downtown Chicago. We apologize that your guest room was missing the pricing for our snacks and beverages and have followed up with our...

Providence, RI, United States
Reviewed 2 weeks ago

Pretty typical downtown area hotel...room, lobby, service were all clean/fine but it's expensive and doesn't include free wireless in the rooms, which I think is ridiculous at $200/night. If you travel a lot for work, you know exactly what I'm talking about.

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Helpful?
Thank Justine B
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Justine B, Thank you for sharing your review of your experience with us in the heart of downtown Chicago. We're happy to hear that our accommodations met your expectations throughout your stay. On your next visit, we do offer WiFi to our Hilton Honors members... one of our associates would be happy to help you sign up for the...

Berlin, Germany
Reviewed 3 weeks ago via mobile

I stayed here for two nights at the beginning of the month and I have many positives. The room I got (corner king) was great, the view wasn't spectacular, but also wasn't awful. The checkin staff were great, checking out and holding my bags was also not a problem. I got a free warm cookie when I arrived as well!...

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Helpful?
Thank Alan H
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Alan H, Thank you for sharing your review of your stay with us in downtown Chicago. We're proud to read that the team made your check-in an easy process and were able to provide you with a room with a great view. On your next visit, we do offer free WiFi for our Hilton Honors members. We recommend signing...

Rolling Meadows, Illinois
Reviewed 3 weeks ago via mobile

I stayed here for 5 nights for a trade show. When I checked in, I was greeted by the beautiful trio of Kierra Moore, Kytora, and Lili. They checked me in quickly and Kierra was very helpful and sent me some amenities. Taylor Smith was also very helpful. Overall, it's one of the best staffs in the business. The breakfast...

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Helpful?
1Thank Brad F
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing your review of your stay with us in downtown Chicago, Brad F. Hearing that our team members went above and beyond to ensure you enjoyed a memorable experience is truly rewarding to us. We also appreciate your feedback on our delicious breakfast offerings and excellent location, in close proximity to the Magnificent Mile and the endless...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

We've stayed in Doubletrees in Asia and we're very impressed. For the prices you pay in Chicago you'd expect some kind of quality control. We were visiting for our cousin's wedding. The whole family and some friends were staying here. We must have taken up at least 40-50 rooms. For a hotel with that many rooms in a big city,...

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Helpful?
Thank PamSJ
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Pam SJ, Thank you for taking the time to share your review of your stay with us in downtown Chicago. We're surprised to read your comments on your experience and the service you received from some of our team members. This is not the standard of quality our guests know us for as a Hilton property. The team would...

Kincaid, Il
Reviewed 3 weeks ago

My wife and I recently stayed at this fine hotel. We were shopping, but also had recently experienced our 23rd anniversary. Ruby, going way above and beyond, surprised us with a celebratory bottle of champagne and chocolate dipped strawberrys. We were blown away. Ruby also included a very nice card congratulating us and wishing us another 20 years of blessings....

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Helpful?
Thank Bryan P
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Bryan P, Thanks for sharing your review of your stay with us in the heart of downtown Chicago. We're proud to read that Ruby went above and beyond to ensure that you enjoyed a very special visit for your 23rd anniversary. We hope you had the opportunity to get in all of the shopping you planned for. The team...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $124 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor offers lake views between buildings. Avoid room behind elevator ending in 21.”
 of 5 bubbles TomF842, 28 Nov 2016 | Read review
“ask for room with a view otherwise your looking at parking garage!”
 of 5 bubbles kimsE3658RJ, 18 Nov 2016 | Read review
“Outdoor pool is on the 5th floor. Connecting rooms are good for larger groups.”
 of 5 bubbles mstamm1, 13 Nov 2016 | Read review
“Try to get corner room”
 of 5 bubbles Tio_Ronaldo, 10 Nov 2016 | Read review
“Try to get a room on a higher floor for a better view.”
 of 5 bubbles georgec391, 1 Nov 2016 | Read review
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