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Doubletree by Hilton Chicago Magnificent Mile

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2,565 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,379: English reviews
Reviewed 2 weeks ago

Everyone was very helpful and treated us well. I did ask for an extra blanket and pillow as I was not feeling well and even though I phoned and asked the front desk in person I never did receive them. I made do and It did not affect my stay so much. Laura was very helpful and friendly at the...

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Helpful?
Thank Claudine T
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Claudine T, Thanks for choosing DoubleTree Magnificent Mile on your recent visit to downtown Chicago. The team is happy to hear that we're meeting our goals for friendly, helpful service and we apologize for the minor inconvenience you experience with the request for extra linens. We hope to have the opportunity to serve you on the next visit to...

Las Vegas, United States
Reviewed 2 weeks ago

Welcoming and helpful staff, great property. Our stay was eight days, and each day was pleasant and enjoyable. only a few blocks off of Michigan avenue and convenient to many great Chicago things to do (including great restaurants).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank William P
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for choosing DoubleTree Magnificent Mile on your recent visit to Chicago, William P. We see that our convenient location, in close proximity to the Magnificent Mile and all the local dining, shopping, and attractions was a huge benefit during your 8 night stay. We look forward to your next visit to the Windy City and meeting all your...

Seven Hills, Ohio
Reviewed 2 weeks ago

Great hotel stay and 2 blocks away from the Mile. Staff is friendly. My only complaint is not having valet parking when, particularly since I was traveling with a disabled family member. Oh - the other complaint is that the bar was not open. Sure could have used a cocktail after 10pm. I would still recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ludmela H
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Ludemela L, We're excited to read that our central location in downtown Chicago was perfect for getting out to explore the Magnificent Mile and all the other local shopping, dining, and attractions. We have two bars at our hotel... our lobby bar and the Markethouse restaurant bar. We keep one open for our guests' convenience and apologize if there...

Reviewed 2 weeks ago via mobile

Had the privilege of staying at this beautiful place. Everyone was extremely hospitable and managed up their coworkers. Had the pleasure of chatting with Laura before leaving. She presented some great vacation opportunities.

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Helpful?
1Thank Karyn L
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing your outstanding experience with us, Karyn L. Our team works hard to ensure all of our guests enjoy a memorable experience and your feedback is rewarding to us. Travel safely and join us again soon!

Goshen, Indiana
Reviewed 2 weeks ago

Last minute New Year's weekend trip and booked the Doubletree Mag Mile through a third party site. Easy to find and there are plenty of parking garages all around that you can choose through various third party sites too. We had a room with two queens. One bed squeaked really bad. The room was clean and featured a mini-bar which...

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Helpful?
Thank bryanb1965
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi bryanb1965, Thank you for sharing your review of your New Year's weekend stay with us in downtown Chicago. We're glad our convenient location came in handy for enjoying the festivities and exploring the city. Your comments on the water in your guest bathroom are surprising to us. However, we have asked our engineering department to look into the situation...

Grand Rapids, Michigan
Reviewed 2 weeks ago

Our room had dirty glasses, leftover coffee pods in coffeemaker. Shower handle abs head broken. Staff were very friendly and helpful. Lobby bar not open as advertised. Miss having that option for a drink before leaving or returning from dinner. Although I was there with my family this time fir business that is an important option for me. Restaurant has...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dorothyr2017
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi dorothyr2017, Thank you for sharing your review of your experience with us at DoubleTree Magnificent Mile. We appreciate your feedback on our team members friendly, helpful service. However, we are surprised to read that some aspects of your stay were less than satisfactory. We've reviewed your comments with our housekeeping team so we may take the opportunity to improve....

Barcelona, Spain
Reviewed 2 weeks ago

Good location. Clean rooms. Long queues at check in and check out, 20 to 30 min. Rooms very much out dated. Bathroom facilities outdated. Good fast reliable Internet connection in hotel lobby and in room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 817jfk
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing your review of your memorable experience with us in downtown Chicago, 817jfk. We're happy to hear that our excellent location was perfect for exploring the city and the team appreciates your compliments on our clean, comfortable rooms and reliable WiFi. We've shared your comments regarding our opportunity to improve with the team to take into consideration...

Washington, Illinois
Reviewed 2 weeks ago

Average hotel with a great location. Front desk staff were nice and friendly. Parking may be a problem here but we booked a package deal. Housekeeper trying to come into our room at 8:30 am very disappointing service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Backrowbaptist
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Backrowbaptist, Thank you for sharing your review of your stay with us at DoubleTree Magnificent Mile. We're glad our convenient location was beneficial for exploring all the city's hot spots for dining, shopping, and entertainment and have shared your compliments on the service you received with the team internally. We've followed up with our housekeeping team regarding your experience...

austin,texas
Reviewed 2 weeks ago via mobile

We were not scheduled to go to Chicago for a holiday trip, and planned it last minute. We got a great rate at the double tree. The hotel was in walking distance to most everything we wanted to do and see. With the exception of the Field museum which we took a cab to and from. There are numerous restaurants...

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Helpful?
Thank dojay111
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi dojay111, Thank you for sharing your review of your excellent holiday experience with us in downtown Chicago! As many of our guests mention, our central location is perfect for exploring the city and we're glad this was a key component to your memorable stay. We appreciate your recommendations to our future guests and look forward to continuing to be...

Conover
Reviewed 2 weeks ago

EXTRAORDNARY!!! A++++++++. From the moment we entered the hotel, my husband and I were treated as royal VIPs. The front desk concierge was incredibly warm and friendly. The desk was led by Kierra and Taylor. Outstanding customer service skills!!! When my husband and I randomly mentioned it was our anniversary, Kierra and Taylor treated us to complimentary evening cocktails AND...

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Helpful?
Thank Suzanne D

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $116 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, TripOnline SA, Travelocity and Orbitz so you can book your Doubletree by Hilton Chicago Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
33 questions
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for high floor away from elevator.”
 of 5 bubbles chicagoppl0912, 16 Jan 2017 | Read review
“The rooms away from the elevator are quieter.”
 of 5 bubbles mattee_2004, 7 Jan 2017 | Read review
“Corner rooms have city views. Very nice!”
 of 5 bubbles downis, 30 Dec 2016 | Read review
“high floor 1819 had a parcial view of the lake”
 of 5 bubbles howie903, 24 Dec 2016 | Read review
“Don't stay on the 11th floor? That's where my room was.”
  • This is (still) on the wall...and notice the stains!
 of 5 bubbles grud5, 15 Dec 2016 | Read review
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