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Kimpton Gray Hotel

402 reviews
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Traveller (238)
Room & Suite (122)
Dining (48)
Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“office building”(28 reviews)
“wine hour”(26 reviews)
“the loop”(46 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
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Reviews (402)Write a Review
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Show reviews that mention
All reviewsoffice buildingwine hourthe loopinner circlehead conciergeinsurance companyrooftop restaurantthe financial districtyoga matbeautiful hotelmarble floorssoaking tubwelcome amenitycomplimentary winetext messagebar loungecupcakes
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1 - 5 of 393 reviews
Reviewed yesterday via mobile

My wife and I have never been to Chicago before. I picked the Kimpton Gray based on the great reviews I’d seen. We loved everything about the hotel. It’s a beautiful hotel. Gorgeous marble, stone, art decor decor. Great location in the Loop area. And...More

Thank kcorcoran2018
Reviewed 4 days ago via mobile

I got a great room rate at the Kimpton Gray on a cold Saturday night in February. The location is in the financial district, but just a short walk to shopping and theaters. The hotel was beautiful. My 8th floor room was comfortable and quiet....More

Thank travelkevin
Response from Keith S, Manager at Kimpton Gray HotelResponded 3 days ago

Dear travelkevin, Thank you for the kind review and for posting with the TripAdvisor community! I'm glad you found the accommodations and location enjoyable. Thank you for acknowledging the service received and the recognition that yes you do now received points through IHG rewards club....More

Reviewed 1 week ago

From check in to check out, a great experience. Greeters, front desk staff, and staff we ran into in hallways always greeted us with a smile and hoping to help. The room decor was upscale and kind of fun and funky. The location was perfect...More

Thank Karen E
Response from Keith S, Manager at Kimpton Gray HotelResponded 1 week ago

Dear Karen E, Thank you very much for taking the time to share your experience with the TA community. I love your comment, "great hotel and great staff" - I'm so glad you felt this way, that's our goal in a nutshell. Can't wait to...More

Reviewed 1 week ago

Kimpton hotels are always a pleasure to stay in but the Gray is my favorite thus far. I came to Chicago in the middle of winter but barely noticed the weather. The door staff got cabs within less than a minute of my walking out...More

Thank Mariah R
Response from Keith S, Manager at Kimpton Gray HotelResponded 1 week ago

Dear Mariah R, Thank you thank you! I'm glad you had an enjoyable stay and were able to take full advantage of the deep soaking tub. I loved your description of the bartenders in Vol. 39. I agree with you, they are like artists with...More

Reviewed 1 week ago

I tend to gravitate toward Kimptons when traveling due to the great amenities and unique quality of each of the properties, the Gray was no exception! As you step off the elevators you are greeted by friendly staff who are eager to help. This hotel...More

Thank Amanda D
Response from Keith S, Manager at Kimpton Gray HotelResponded 1 week ago

Dear Amanda D, Thank you for the gracious review and for taking the time to post and share with the TA community. I'm glad you enjoyed the location and found the vibe and service so welcoming. We hope you can make it back soon, if...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$151 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#6 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$151 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#6 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (238)
Room & Suite (122)
Dining (48)
Business Centre & Event Rooms (4)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
11 February 2018|
AnswerShow all 5 answers
Response from CGreen16 | Reviewed this property |
I'm not sure where the marathon starts, but it seemed to be centrally located for everything that we did while in Chicago. We used uber and the hotel has bicycles that you can use too. This is really a great property
0
Votes
Sarah E
10 February 2018|
Answer
Response from Keith S | Property representative |
Dear Sarah E, Thank you for your inquiry. We have different bathroom set ups depending on the room type you book. Majority of our rooms have a single shower. Please let us know if you have any additional questions. All the... More
1
Vote
tallen3
22 January 2018|
AnswerShow all 6 answers
Response from Keith S | Property representative |
In the one bedroom suites and spa studio suites there are Nespresso machines. Keurig coffee makers are available upon request for all other room types booked. Thank you for your inquiry!
0
Votes
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Room Tips
"Ask the staff, they are happy to help you get the best room."
Read review
"Take advantage of the free wine reception!"
Read review
"How about some sanitizer for the workout room to clean the machines after use."
Read review
"The rooms were great."
Read review
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