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Best Western Plus Chicagoland - Countryside

CancelonUS$118*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$169*
US$118*
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US$126*
US$126*
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Best Western Plus Chicagoland - Countryside
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317 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Countryside, Ill., United States
Reviewed yesterday NEW

As a Clergy and Pastoral Care ministering person for various occasions I often find myself in need of a good relaxing and satisfying and accommodating hotel. And, when ever I have used Best Western I have been very pleased. The Best Western in Country Side Illinois. I find quite pleasing and will look to use it when every I am...

Review collected in partnership with Best Western
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Helpful?
Thank robertjV1445QF
Bourbon, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

This Best Western is fantastic! I will definitely stay here again if we are in the area again. Easy to get to and a huge parking lot. Staff very friendly. The entry area was very nice and some of us sat there visiting til about 3am. The gentleman at the desk even turned on some music for us but said...

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Helpful?
Thank Tammie B
About Hotel's Favourite Review
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you sharing your experience at our hotel! We'll be ready for you to enjoy our friendly staff, cheery decor and delicious breakfast on your next visit!

Burr Ridge, United States
Reviewed 2 days ago NEW

Checked into the room and immediately smelled like a gym, or wet dog, The sheets also smelled like they hadn't been changed or washed, You didn't have to put your nose down to smell, as soon as I walked in the room I could smell the odor and when I sat on the bed it was pretty bad, I thought...

Review collected in partnership with Best Western
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Helpful?
Thank moeb327
Dickinson, United States
Reviewed 4 days ago NEW

Our stay overall was really nice. The hotel staff was great and extremely professional. The room was clean, the continental breakfast was good and the location was ideal, centered in close proximity to Chicago but still far enough away to experience a breath of fresh air.

Review collected in partnership with Best Western
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Helpful?
Thank charlesag2017
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you for your review! Our staff prides themselves on delivering a professional and comfortable experience. We all look forward to seeing you enjoy our clean rooms and free breakfast at our conveniently located hotel again soon!

Reviewed 2 weeks ago

Who doesn't love a renovated hotel? It's nice to have newer accommodations but this place was lacking. They transitioned to the "two sheets folded over the base comforter" model but unfortunately the sheets aren't long enough and you awake with a face full of unwashed comforter. Yuk. No USB outlets, the newer fridge is broken (lost $25 in cold food)...

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Helpful?
Thank stillyourking
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you for reviewing our hotel. We're very sorry your stay was not up to our standards. We've shared your comments with the whole team to correct the items you've found unpleasant. We hope you'll give us another chance at providing you a more enjoyable stay.

Madison, Wisconsin, United States
Reviewed 2 weeks ago

Body hair on the bathroom floor, no lid on the coffeemaker, and our key lock did not work so the door could be opened without the additional lock(s) used. Door, frame and mechanism obviously hacked at multiple times as temporary fix. Toiletries not up to the usual stuff, very generic/basic.

Review collected in partnership with Best Western
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Helpful?
Thank Lori C
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Dear Valued Guest, We're truly sorry your stay was not up to par. This is not what we strive to provide our guests and it's unacceptable to find hair on the floor and an inoperable door lock. We're remedying the issues as we speak and our team is aware of all our reviews as well to ensure things like this...

Reviewed 3 weeks ago

Had a conference at the Holiday Inn next door -- cheaper than staying at the Holiday Inn and was able to check in early. Would have liked to have taken a swim, but this Best Western doesn't have a pool.

Review collected in partnership with Best Western
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Thank vernonw57
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you for your review. We appreciate you choosing the value of our hotel for your conference next door. We hope you'll be back in Chicagoland soon!

New York, United States
Reviewed 3 weeks ago

I normally do not stay at a Best western. I stayed due to area I was in the BW was the best location for me to stay in. I can say that the rooms, the staff were all very good. The only thing I did not like was the breakfast. Aside from that it was a very good experience. So...

Review collected in partnership with Best Western
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Helpful?
Thank 729jeremiasl
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

We're happy you chose us! Thank you for sharing your thoughts and adding Best Western to your preferred hotels. We hope you'll be back in Countryside soon!

Saint Joseph MO
Reviewed 4 weeks ago via mobile

This hotel is listed on most travel sites as a 3.5 star hotel, on par with Hilton, Marriott and the like. When we arrived the hotel looks like an old Hampton Inn that Hilton refused to renew. They have tried to partially remodel adding tile to parts of the exterior and refreshing the lobby.. a close look can see that...

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Helpful?
Thank Matthewaaronflynn
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you for your review. We apologize for not exceeding your expectations. We will use your comments to implement improvements immediately beginning with the maintenance items you've mentioned.

Peoria, Illinois
Reviewed 4 weeks ago

Clean and comfortable. Bed are comfy. Breakfast was usual fare: eggs, sausage patties, buiscuits, breads, waffles, yogurts, etc. Location is in a shopping area but restaurants are on a nearby strip that looks like part of old town. Works have loved to stay longer and enjoy browsing diem the sidewalks. There is a Trader Joe's nearby. Freeway access on and...

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Helpful?
Thank A5954NF
Jay P, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review

Thank you for reviewing our hotel on TripAdvisor! We're so happy you enjoyed our clean accommodations, comfortable beds and plentiful breakfast. We hope you'll return to stay, shop and dine in Chicagoland again soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 

Additional Information about Best Western Plus Chicagoland - Countryside

Address: 6251 Joliet Rd, Countryside, IL 60525 (Formerly Best Western Chicagoland - Countryside)
Region: United States > Illinois > Countryside
Price Range: $165 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Chicagoland - Countryside 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chicagoland - Countryside staff and other travellers.
11 questions
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Green Bay, Wisconsin
over a year ago
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Questions? Get answers from Best Western Plus Chicagoland - Countryside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor at the end of the hall is most quiet!”
Solstice63, 23 Feb 2017 | Read review
“All the rooms are good,even those close to the elevators”
Captnslow, 17 Oct 2016 | Read review
“Double room is spacious”
StevenD812, 24 Jul 2016 | Read review
“Elevator in middle and ice machine at back end of hallway.”
2Far2C4Me, 23 May 2016 | Read review
“very quite a full as it was”
SharonBarr, 20 Dec 2015 | Read review
5 of 5
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US$118* /night
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Prices are for 1 room, 2 adults
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