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We have stayed at many Courtyards and have usually been quite satisfied. That is why this particular Courtyard was a disappointment. The room was a reasonable size, but lacked some of the basics. For example, in this large room, there was only one waste basket....More
Thank Myrna F
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded 4 weeks ago
Thank you for taking time to complete your review of our hotel. We understand your frustrations and will address this consideration going forward. I'm sorry to hear that you didn't sleep well and would welcome a call or email to discuss which room...More
I stAyed at this hotel for one night on my way to pick up my son from northwestern university where he spent his summer. Before arrival I read these bad reviews and almost canceled my reservation for this hotel. I am so glad I didn't....More
The staff is friendly. The pool is well maintained. The public areas are renovated. The rooms on the other hand are in need of an update. The bathroom is out dated and the decor needs a freshening up. The wifi is painfully slow, even when...More
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded 17 July 2017
Thank you for your review of our hotel. I'm thrilled that you found our staff friendly and were able to enjoy our well maintained pool. I have reached out to our internet provider to check our systems to ensure our internet speed is as...More
I am using average on this review for a couple of reasons. I thought the person checking me in was cold as ice. I asked for a bottle of water and felt I was rudely told you can get one over there and pay for...More
Thank Murray S
Response from Chandler W, Manager at Courtyard Chicago DeerfieldResponded 5 July 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Chicago Deerfield.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
Our stay at the Courtyard Chicago Deerfield was perfectly nice and acceptable if not generic. We were visiting relatives in Deerfield and Northbrook and just needed a place to sleep. The hotel was quiet, clean, beds were comfortable. We did not use the pool or...More
Thank Elisabeth A
Response from Mary M, General Manager at Courtyard Chicago DeerfieldResponded 13 June 2017
Thank you for choosing the Deerfield Courtyard while in town to visit your relatives. We are thrilled to hear that everything was perfectly nice and acceptable. Next time you return, I hope the weather cooperates and you are able to have that cocktail...More
US$98 - US$244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Number of rooms
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Also Known As
Courtyard By Marriott Chicago Deerfield Hotel Deerfield ,