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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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908 Reviews from our TripAdvisor Community

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Showing 898: English reviews
El Paso, Texas
Reviewed 5 days ago NEW

The staff was awesome to include their concierge and treated us like kings. Their VIP treatment is unsurpassed by any other hotel in my experience. Their made to order breakfast was first class. The hotel itself continues to display an appeal of pride and excellence.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 34gerardov
Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Our check in at this Embassy Suites was prompt and professional. We were asked which floor we'd like to be on. We ended up on the 2nd floor, across from the elevator bank. The nice thing about Embassy Suites is the suite configuration of the rooms. We needed a place to hang out between our evening meal and the hockey...

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Helpful?
Thank islandgirlWisconsin
About Hotel's Favourite Review
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear islandgirlWisconsin Thank you for staying at the Embassy Suites North Shore / Deerfield. I am happy to see our rooms offered you the space you needed and the free made to order breakfast provided you with all the options you needed to enjoy your meal. We hope you make it back soon! Thank You James Otto Director of Operations

Lansing, Illinois
Reviewed 5 days ago NEW

We enjoyed our stay we always have a wonderful time at embassy we always stay at the embassy suite hotels when we r out it town your hotels are the best places to stay. They are safe and clean and have the best sleeping beds.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank melriec
Chicago
Reviewed 1 week ago

I would highly recommend the Deerfield Embassy Suites. We had an incredible time. We will be returning on an annual get away. If you are looking for a well priced more bang for your buck get away Embassy Suites is the place I look for them in every state I visit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank craigp951
Chicago, Illinois
Reviewed 1 week ago

We visit this hotel from time to time to get away from the city. Great hidden gem in Deerfield. Staff is very professional and hotel is well kept. Restaurant is also very good. Close to Northbrook Court and not far from Gurnee Mills!

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Helpful?
Thank mikephenry21
Redditch, United Kingdom
Reviewed 2 weeks ago

The Embassy Suites is your average American business orientated hotel. It's comfortable, with good sized suites / rooms, but it is somewhat gloomy and the décor is aging. The bathrooms are fine, but the shower-over-bath is too low for anyone above 5ft 6in tall and really is out of place in a modern hotel. The lobby area is bright and...

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Helpful?
Thank 356speedster1975
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 356speedster1975 Thank you for taking the time to write a detailed review. Your feedback is very valuable to us. We are constantly looking at way to improve and this information is very helpful for us. Thank You James Otto Director of Operations

beecher
Reviewed 2 weeks ago via mobile

Stayed there one night on Saturday with hubby and granddaughter.Had a nice meal in the hotel restaurant caldwells.Our room was roomy and comfortable we had a one room suite with sofa bed and tv for our granddaughter.Breakfast was very good with many choices.Evening reception was crowded with long lines and only one bartender.Staff in the Breakfast room was very friendly...

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Helpful?
Thank maureen r
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear maureen r Thank you for your review. We are always searching for new ways to improve the guest experience. And want to thank you for your suggestions and detail in your review. We are happy that our friendly staff was a highlight of your stay. We hope to see you again soon! Thank You James Otto Director of Operations

Reviewed 2 weeks ago

been going here for 30+ years and the experience has always been great. Monica not sure if she is still there since I don't live in area anymore but was the best happy hour hostess in the evening serving with fun and laughter. Miss seeing her last two times I came

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cheryl P
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Cheryl P Thank you for taking the time to write a review. We thank you for choosing us the last 30+ years. Although Monica is no longer here we do have great happy hour bartenders to help make your stay great. We hope we see you again soon! Thank You James Otto Director of Operations

Deerfield, United States
Reviewed 3 weeks ago

I love the made to order breakfast and the evening reception. The rooms are spacious and I love the separated suite from the common area in the room. Depending on the bartender, they may come off as biased. But overall, great hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank latrendah2017
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear latrendah2017 Thank you for taking the time to write a review. We are happy to see you enjoyed our free made to order breakfast and the evening reception. We hope to see you again soon! Thank You James Otto Director of Operations

Bloomington
Reviewed 3 weeks ago

This hotel was old and dingy. A far cry from most embassy suites. There were over 50 kids running through the property and rendered the pool useless to us for the weekend. It was an awful stay. I do not recommend this to anyone.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stephaniecW8160SC
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear stephaniecW8160SC, Thank you for leaving your valuable feedback. I am sorry to hear of your poor experience. We do have an MOD every weekend to ensure hotel and pool rules are followed. If you would like to discuss your experience further please contact me at dwhite1@destinationhotels.com Thank you Dan White General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: $153 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor, which was perfect for us. We could take the stairs to the lobby.”
 of 5 bubbles islandgirlWisconsin, 5 Feb 2017 | Read review
“Quieter rooms are on the northeast corner and the front of the hotel. The higher floors are best.”
 of 5 bubbles 284law, 2 Jan 2017 | Read review
“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
“rooms on the 7th floor are the most quiet”
 of 5 bubbles francinejleo@aol.com, 23 Nov 2016 | Read review
5 of 5