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Best Western Des Plaines Inn

321 reviews
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Traveller (15)
Room & Suite (29)
Dining (3)
Overview
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible8%
Travellers talk about
“o'hare airport”(14 reviews)
“park sleep fly”(5 reviews)
“hot items”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Des Plaines Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)Write a Review
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Show reviews that mention
All reviewso'hare airportpark sleep flyhot itemsan early flightthe hotel staffrecommend this hotelminute drivedesk clerknice poolclose to the airportexercise roomstayed here for one nightrooms are cleangreat rateyogurtthe breakfast areawould stay again
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1 - 5 of 308 reviews
Reviewed 4 weeks ago

Hotel was clean and comfortable. Our ride to the airport was a hassle. We scheduled it for 9 people. Told we would have to do it in 2 groups and have one leave 1/2 hour earlier. In the morning they did not have transportation for...More

Thank JudyBergman
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 3 weeks ago

Dear Guest, We apologize you experienced some issues regarding our shuttle service. Our shuttle is a mini van which fits up to 6 people and luggage's. If you are a bigger party such as 9 people and a large amount of luggage's we have a...More

Hotel's Favourite
Reviewed 19 September 2017

Our flight into Chicago was delayed for four hours, causing us to check in at 4 a.m. Exactly as advertised, the hotel sent a shuttle to the airport to pick us up at that ungodly hours. They granted us late checkout (noon). Not surprisingly, we...More

Review collected in partnership with Best Western
Thank JoanManhattanBeach
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 20 September 2017

Dear Guest, Thanks for staying with us.We are delighted to hear you enjoyed our 24hr shuttle service to and from O'hare airport. We will inform our wonderful staff of such positive feedback. We hope the next time you are in town we see you again.

Reviewed 13 January 2018 via mobile

Check your security tapes for floors 2/3, and then ask your housekeeping department what they’re thinking slamming a vacuum cleaner against peoples doors while doing the hallway at 623am. I guess we should be thankful that you’re attempting to be proactive about things- but the...More

Thank Skysoldier4life
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 17 January 2018

Dear Guest, We apologize you experienced some issues during your stay. We take our guests feedback very seriously and strive to make positive improvements every day with our front desk team because guest satisfaction is our daily goal.Our hotel provides 24 hour housekeeping staff for...More

Reviewed 13 January 2018

We stayed here for an extended (2 week+) Park and Fly. Dropped the car off, took the airport shuttle, and stayed overnight on the return trip. It fit the bill very well for us. No complaints on the room, big enough, clean enough, nice enough....More

Thank Hail2Mary
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 15 January 2018

Dear Guest, We are delighted to hear such positive feedback regarding your stay and our wonderful staff. Our park n fly program is very popular and we include a hour shuttle service to and from O'hare airport.We hope to see you again in the future...More

Reviewed 12 January 2018

The staff were professional, the room was neat and clean, there was a slight cold draft under the door which made the tiles cold, breakfast was good but it had the feeling that it needed a update to the decor. Good place to stay

Review collected in partnership with Best Western
Thank dionm2018
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 15 January 2018

Dear Guest, We appreciate your feedback. We are glad you enjoyed our hot breakfast.We look forward to seeing you again in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$81 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$81 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (15)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bearfan3
15 June 2017|
Answer
Response from Sarah C | Reviewed this property |
This hotel is quite a drive from Wrigley. In rush hour traffic, it could easily take an hour or more. We only used the shuttle for transport to and from the airport, so I'm not sure if they provide transport to other... More
0
Votes
lodirush
17 October 2016|
AnswerShow all 3 answers
Response from 1Bigblock | Reviewed this property |
1 King Bed - 1 Night & 3 Days of Parking Extra Parking: $5.00/day Extra Guests: $10.00/guest 2 Guests Included $120 There are better deals at a better hotel for less $ and the parking here is really bad
0
Votes
Room Tips
"I think 2 beds room is bigger but king has a couch ;)"
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"Close to Ohare Airport"
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"Second & third floors are quieter. You probably will have difficulty parking larger vehicles."
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"Upper room not near elevator or ice machine."
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