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Hilton Garden Inn Chicago O'Hare Airport

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1,260 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
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Minnesota
Reviewed 2 days ago NEW

We have stayed at this HGI several times over the years when we come to Chicago to visit family and friends. It is consistently a wonderful stay. Staff always goes above and beyond to make our stay excellent. We called from the road to see if they had a room available and the staff was so accommodating and our room...

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Helpful?
Thank NancyGMinnesota
Urbana, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017 via mobile

As always Hampton based hotels are my favorite. Clean Friendly desk staff Large lobby area. Very nice and cozy. Room was good size. Clean. Refrigerator, and microwave in room. Comfortable beds and pillows. Bathroom nice size. Pool was clean and warm. Parking was good. Gated with key in and out access. Breakfast buffet was good. Made to order eggs, omelette,...

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Helpful?
Thank cplot
About Hotel's Favourite Review
Management response:

Dear Guest, We appreciate taking the time to write about your experience via Trip Advisor. Unfortunately we are not the Hampton. We hope you consider staying with us next time. Hope you have a wonderful day! Emily Cisneros Guest Service Representative

Tulsa, Oklahoma
Reviewed 3 days ago NEW

As always, was treated great by the hotel staff. However, the mattress was the worst I have had at a Hilton Property. It was very hard and had a hump in the middle (when I layed down my shin wasn't touching the mattress)

Review collected in partnership with Hilton Garden Inn
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Thank Okiefoodlover1972
LukeCannon, General Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Thank you for posting your feedback on TripAdvisor in addition to completing our survey. I have reached out via e-mail and I look forward to hearing from you. If you did not receive my e-mail, please call me on my direct line of 847-636-5388. Thank you

Easton, Pennsylvania
Reviewed 4 days ago NEWvia mobile

In the middle of a 4 day business trip at this property. From the shuttle driver and the wait staff, to the front desk, sales staff and cooks this is one of the best properties I have stayed at. Clean comfortable rooms with great water pressure. Good food and breakfasts. Highly recommended!!

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Thank All_Points_Images
Dallas, United States
Reviewed 4 days ago NEW

I booked this stay because I had a horrific experience with United Airlines in which I had to wait another day to get home. And even though I needed to linger in the lobby after I checked out so I could get some work done before my flight home, the staff was just awesome... Very, very hospitable and sympathetic to...

Review collected in partnership with Hilton Garden Inn
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Thank I4654KHjamesd
Madison, Alabama
Reviewed 1 week ago

Wow! Seldom do we experience such a warm welcome from the desk crew. My wife accompanied me for my on this trip and was very impressed with the room, facility and location. But most of all with your fabulous team. They were just so darn nice! We travel to Chicago 3-4 times a year on business and look forward to...

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Thank JFDodson
Chicago, Illinois
Reviewed 1 week ago

My only complaint would be that they skimped out on a lot of things. no glasses in the room to drink anything out of, not enough towels in the room, no blankets, no free breakfast, pillows were rather flat, and they charge for parking. There were more things period but the hotel is in very nice shape very updated and...

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Helpful?
Thank verhagen6
Management response:

Dear guest, Thank you for staying with us and taking the time to review the Hilton Garden Inn O'Hare via Trip Advisor. We appreciate any feedback coming from our guest to be able to improve in every way. Hopefully you consider staying with us again. Hope you have a lovely day! Emily Cisneros Guest Service Representative

Gainesville, United States
Reviewed 1 week ago

My stay at your Hotel was extremely nice. It was clean, the staff was very helpful, smiling, and welcoming. I've already told our person who books my trips at work to always put me in a Hilton. Thank you for taking making my stay great.

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Helpful?
Thank Harold A
Management response:

Dear Guest, Thank you for staying with us and taking the time to write about your experience at The Hilton Garden Inn O'Hare. It is fantastic to hear you've enjoy the amenities we have to offer. We hope you welcome you back in the near future. Hope you have wonderful day! Guest Service Representative

Reviewed 1 week ago via mobile

City with traffic and movement but nice. The cold and rain starts from the attractive. Lake Michigan, boat ride through the river channels that traverse the city very good, especially because they are narrating its architecture in downtown The attention at the Hilton Garden inn o'hare airport very good, friendly and welcoming atmosphere, like to relax at the bar with...

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Thank Alejandra P
San Diego, United States
Reviewed 1 week ago

The hotel is close to O'Hare airport and they provide a very quick shuttle service to the hotel. The hotel staff is , friendly, there is refreshments available upon arrival in the main lobby - water and a snack and when you check in you receive 2 free bottles of water - which is wonderful.. The hotel environment is very...

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Helpful?
Thank A7978AYlouiseh

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $152 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a room with a view of the interstate - but we did not hear any traffic noise.”
ozarker2533, 5 Apr 2017 | Read review
“overall very quite, not jet roaring noice”
bharathramv2016, 1 Mar 2017 | Read review
“I like my room on the 9th floor. A little more quiet than the lower floors.”
4Ztravelers, 31 Jan 2017 | Read review
“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
poolqueenAppleriver, 1 Nov 2016 | Read review
5 of 5