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Hilton Garden Inn Chicago O'Hare Airport

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1 room 2 adults 0 children
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1,203 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
Cable, Ohio
Reviewed 3 days ago NEW

Very clean and close to the terminal. Just a short walk to our gate. easy to check in and out.Bed was a little stiff and tv was not very good. other than that it was a good stop for us to travel to our next destanation

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Helpful?
Thank alltoph
Columbus, United States
Reviewed 1 week ago NEW

Let me start by saying that our company has stayed at this hotel for a few years now. The service is GREAT. The staff, the hotel, all top of the line. If you want to stay some place with nice staff and the hotel was in a good location, close to the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cathya150
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. We hope to have an opportunity to welcome you back in the near future! Have a Wonderful day! Emily Cisneros Guest Service Representative

Ponte Vedra Beach, Florida, United States
Reviewed 1 week ago via mobile

We were there 10 days on business/pleasure. Rooms nice size with desk. Fridge/microwave. We had a whirlpool tub which was nice. Service all the way around was excellent. We had a problem with the tv and maintenance personnel was there in 5 minutes. Cleaning crew conscientious. Breakfast buffet was excellent. Chef on call to cook. Servers friendly. We ordered room...

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Helpful?
Thank HoustonW4345
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. We hope to have an opportunity to welcome you back in the near future! Emily Cisneros Guest Service Representative

St Augusta, United States
Reviewed 1 week ago

During our stay we experienced great customer service. Prior to arrival we called the front desk staff who helped us identify where to meet the shuttle from O'Hare, as well as left us instructions on how to take the blue line into the city. We had limited time for lunch and the restaurant staff pointed us to a quick but...

Review collected in partnership with Hilton Garden Inn
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Thank Crystal L
chicago, United States
Reviewed 1 week ago

very impressed. we had ourflight cancelled. so I wanted to treat daughter since we were not going to florida. we were sad when we came, but everything was perfect at hotel, relaxed, swam used fitness center wonderful buffet breakfast in morning loved the shuttle from airport, late checkout 1pm.roomservice, hotel price very reasonable we were only 30 minutes from home...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank caroljJ4806KJ
Management response:

Dear Guest, Thank you for taking the time to describe your stay via TripAdvisor. We are thrilled you had enjoy our staff service and the stay itself. We appreciate the generous feedback of the hotel and hopefully you consider staying with us again. Have a wonderful day! Emily Cisneros Guest Service Representative

Chicago, Illinois
Reviewed 1 week ago

My children loved the pool and the area for the smaller kids! The beds were really comfortable, room was nice and clean. Also to be able to check in and chose a room before arrival was great. Location is great too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shamikah2017
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback of the hotel. Thank you for taking the time to write your experience via TripAdvisor. Hope we see you soon. Have a wonderful day! Emily Cisneros Guest Service Representative

Phoenix, Arizona, United States
Reviewed 1 week ago

Everything was supplied for me with courteous and attentive staff. Shuttle to and from airport. Theybhelped with bags and were focused on quality service. Very impressed with class A service at a great price!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lauri B
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback of the staff and the property itself. Thank you for taking the time to write your experience via TripAdvisor. Hope we see you soon. Have a wonderful day! Emily Cisneros Guest Service Representative

Reviewed 2 weeks ago

If you want an accommodating hotel, great deal and great service. This would be the hotel for you. The staff is attentive and the food is great. There is a shuttle to the Rivers Casino and the expressway into Chicago is close to the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank susanmH1716UJ
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback of the staff and the property itself. Thank you for taking the time to write your experience via TripAdvisor. Hope we see you soon. Have a wonderful day! Emily Cisneros Guest Service Representative

Urbana, Illinois
Reviewed 2 weeks ago

This hotel is very close to ORD airport, probably taking 15min for airport shuttles, And it serves each shuttle per 20min. The hotel has a reasonable restaurant within it and there is no other good restaurants nearby, so it make this hotel a good choice for stopover or catching a early flight of ORD airport.

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Thank Liwen C
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback of the hotel. Thank you for taking the time to write your experience via TripAdvisor. Hope we see you soon. Have a wonderful day! Emily Cisneros Guest Service Representative

London, United Kingdom
Reviewed 2 weeks ago

Very close to the airport, I was there on business. The room was spacious, if a little dated but does its job. The breakfast selection was varied with your eggs ordered and delivered to your table. Free shuttle to the airport. About an hour to downtown Chicago traffic permitting.

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Helpful?
Thank AnnieP87
Management response:

Hello AnnieP87, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn O'Hare. We always appreciate receiving feedback from our guests in order to better our service and hotel as a whole. We are glad that you had an enjoyable stay. We hope we have the pleasure of welcoming you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $134 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
13 questions
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
 of 5 bubbles datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
 of 5 bubbles poolqueenAppleriver, 1 Nov 2016 | Read review
“Stayed on top floor away from noise, still had party goers wake me at 2AM.”
 of 5 bubbles 225larrym, 12 Oct 2016 | Read review
“We stayed on the 8th floor and were very satisfied.”
 of 5 bubbles GSLV49, 8 Sep 2016 | Read review
“Use the Hilton Mobile App to choose your room!”
 of 5 bubbles waded160, 24 Aug 2016 | Read review
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