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Hilton Garden Inn Chicago O'Hare Airport

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1,167 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 days ago NEW via mobile

Hilton Garden Inn has been consistently great across the nation and this one is no exception to the rule. Safe, clean, comfortable, well-maintained environment. Front desk service is excellent. Housekeeping was cheerful (I don't want to see grumpy faces) and very competent. My room is spacious and the bed is very comfortable. Consistently awesome

Helpful?
Thank ShAronmarie3311
Carlsbad, CA, United States
1 review
Reviewed 4 days ago NEW

We love this hotel for our family. The staff is welcoming and professional and the hotel is kept in top-notch shape. Location is convenient to what we need and the pool is a big bonus for our grandkids.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N2982AHjamesl
Ashville, United States
1 review
Reviewed 4 days ago NEW

Great value for the price. Clean, pool, gym and great location. We stayed over Thanksgiving visiting family in the suburbs and other family in the city. Access to the train station or interstates was very easy plus it's also next to a casino after the kids went to bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Y4420XOjamest
Orlando, United States
1 review
Reviewed 5 days ago NEW

I Love the hotel. Staff super nice and they remember me each time I stay. I've been staying at this hotel for at least 3 times a year since 2011. However, I don't like that you charge for parking now.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 361nildap
Management response:

Dear Guest First and foremost we appreciate your loyalty. Thank you for taking the time to write a review via TripAdvisor. We hope to see you soon in the near future. Have a lovely holiday! Emily Cisneros Guest Service Representative More 

Cleveland, United States
1 review
Reviewed 5 days ago NEW

We were at the hotel over the Thanksgiving holiday and we felt welcomed and relaxed. The hotel was very clean and the staff was great. We didn't have any special needs, so ours was a pretty routine visit. It was relaxing and pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank janemR2510OV
Management response:

Dear Guest, Thank you for choosing the Hilton Garden Inn O'Hare for your thanksgiving stay. It was a pleasure to have you as our guest. We appreciate your feedback about the experience of the staff and the hotel itself. we hope to see you soon in the near future. Hope you have a lovely Holiday! Emily Cisneros Guest Service Representative More 

Mississauga, Canada
1 review
Reviewed 6 days ago NEW

Always happy with our choice to stay at this hotel. Close to family in Des Plaines, Giordanos, shopping the highway, casino if that's your thing. Nice touch is complimentary evening hot chocolate and homemade cookies.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank H3038AGmattb
Management response:

Dear Guest, Thank you for choosing the Hilton Garden Inn O'Hare for your Thanksgiving stay. It was wonderful to have as our guest and it's great to hear you had enjoyed some of the amenities the hotel has to offer. We Hope to see you soon in the near future. Have a joyful holiday! Emily Cisneros Guest Service Representative More 

Seattle, Washington
1 review
Reviewed 1 week ago

Although the hotel is close to the airport, the shuttle took 90 minutes to pick up a family member from the airport. The room smelled like body odor- there was a basketball team staying at the hotel at the same time, shouldn't have impacted the room. Food was ok- hard to find anything healthy though.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Connie A
Management response:

Dear Connie, Thank you for your feedback, I want to sincerely apologize for your stay not being a comfortable experience. I understand the Assistant General Manager Maria Paredes is aware and did try to contact you for a better understanding of situation. If you have time to be able to contact her back or the General Manger Luke Cannon to... More 

Chicago, United States
1 review
Reviewed 1 week ago

An excellent and dependable stopover for anyone flying in or out of Chicago: friendly staff, comfortable and affordable quarters, dependable airport shuttle, and upscale rooms and amenites. It's proximity to the airport is etremely helpful in an area known for heavy traffic delays.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 5luram
Management response:

Dear Guest, Thank you for taking the time to write a review via Trip Advisor. It's fantastic to hear you had a comfortable stay and enjoyed some of the amenities the hotel has to offer. We hope to see you soon. Happy Holiday! Emily Cisneros Guest Service Representative More 

Marlton,NJ
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We were guests for just the one night as we were moving to a sister hotel connected to the Stephens Convention Center for our Friday to Sunday convention. Excellent staff and the nicest Hilton Garden Inn that I have been to. Breakfast was very nice and I am sure if we had dinner there or patronized the lounge we would... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PhilSJ62
Management response:

Dear Guest, We thank you for your kind descriptive words you've had to say about our staff and the property itself. We appreciate taking the time to write you survey via TripAdvisor. We hope to see you soon. Have a wonderful day! Emily Cisneros Guest Service Representative More 

Walnut, California
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

I stayed there for one night on a short business trip. The hotel was very expensive ($260/night), so I was expecting a bit more. The room was fine, but it was nothing fancy and definitely not worth the money my company paid. There is only one restaurant in the hotel. I don't know of the other amenities because I did... More 

Helpful?
Thank Palawala_7
Management response:

Dear Guest, First and foremost I would like to thank you for staying with us. We always appreciate the feedback that any of our guest provides us. To be able to grow and improve in every shape or form. The rates of the hotel do fluctuate by day and our occupancy but we do hope you consider staying with us.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $132 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Odigeo, Travelocity, Priceline and Expedia so you can book your Hilton Garden Inn Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
13 questions
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
 of 5 bubbles datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
 of 5 bubbles poolqueenAppleriver, 1 Nov 2016 | Read review
“Stayed on top floor away from noise, still had party goers wake me at 2AM.”
 of 5 bubbles 225larrym, 12 Oct 2016 | Read review
“We stayed on the 8th floor and were very satisfied.”
 of 5 bubbles GSLV49, 8 Sep 2016 | Read review
“Use the Hilton Mobile App to choose your room!”
 of 5 bubbles waded160, 24 Aug 2016 | Read review
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