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Extended Stay America - Chicago O’Hare - Allstate Arena

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Extended Stay America - Chicago O’Hare - Allstate Arena
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Bangkok
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 3 weeks ago

This hotel is nicely furnished and the rooms are large for the price. It serves the purpose. I did have two issues with the room. One dealt with a fan in the bathroom, and one with the television. The staff tried to fix the television, but it was beyond them. Upon check-out, the clerk gave me a partial discount. To... More 

Helpful?
Thank Jonathan B
2 reviews
Reviewed 4 weeks ago via mobile

My first room smelled like Chicago Cubs locker room. Next one was better. No safe in room apparently. The workout room is a converted housekeeper closet with bargain basement, used, partially broken 1980s equipment.

Helpful?
Thank Craig M
California Desert, California
1 review
Reviewed 27 October 2016

ZThe hotel receptionist were nice and helpful. The room was very clean and comfortable. The continental breakfast was just coffee and granola bars. Which was disappointing, they could of at least provided fresh food.

Helpful?
Thank drcendejas
Vilnius, Lithuania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

I was staying there for couple of weeks in September. My room was located in the first floor, the air conditioning was super loud, I couldn't open the windows and got attacked by ants. My second day there I noticed ants "living" in between the bedroom and the bathroom. Additionally I ordered a shuttle from the airport one day and... More 

Helpful?
Thank Giedre L
Shrewsbury, United Kingdom
Level Contributor
62 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2016 via mobile

This place manages to drag itself up to 2 stars as it is relatively cheap and the staff member who checked me in was very helpful. On the downside; - rooms are not that clean and are run down in terms of appearance. - noisy at night - the prebooked airport shuttle did not turn up at the promised time... More 

Helpful?
Thank Owls17
Albuquerque, New Mexico
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

I was surprised to see all the negative reviews. We stayed at this hotel for a VERY short amount of time but had no issues whatsoever. The room was very clean, the employee at the front desk was super nice & got us checked in quickly. I requested a later check-out and even though it was only an hour, it... More 

Helpful?
Thank Yennifair
IN
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 October 2016

I stay at a lot of hotels, and am pretty low-maintenance. If a hotel is clean, I’m happy. If a hotel promises free breakfast, and there is free breakfast, I’m really happy. This hotel was dishonest and not worthy of even the paltry 2.5 stars it has. The front desk people are great, but it felt very under-staffed and it's... More 

Helpful?
2 Thank OpinionExpert
Madison, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2016

Preface - Chicago hotels seem to be booked solid this week; really didn't have anywhere else to go Room was not properly cleaned (Rm #220) I asked to get a different room, but they were "all sold out" I knew something was wrong when I walked into the room and the windows had been left open - the smell was... More 

Helpful?
1 Thank BizHappy
Gatineau, Canada
1 review
Reviewed 20 September 2016 via mobile

We chose to book this hotel because of a long layover at O'hare airport. Shuttle arrived very late, we then learned we had to call a taxi in the morning because their (airport hotel shuttle) starts at 5am !! Really ?? We were given our room by the clerk who frankly could not care less about the situation. Room key... More 

Helpful?
Thank Alexandra0928
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2016 via mobile

Loud loud loud AC BROKEN REMOTE Poorly constructed shower head! Shot water on the floor. Iron melted my shirt. (I know how to iron) Shuttle driver super nice. The most frustrating thing-- there are TWO hotels with the same name RIGHT next to each other! Of course I had to walk to the lobby of the other one after uber... More 

Helpful?
Thank Liltuffy2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Chicago O’Hare - Allstate Arena

Address: 1207 E Touhy Ave., Des Plaines, IL 60018 (Formerly Extended Stay Deluxe - Chicago - O'Hare)
Region: United States > Illinois > Des Plaines
Price Range: $108 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare - Allstate Arena 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Extended Stay Des Plaines
Des Plaines Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
  • Sticky liquid on surface of table
  • TV screen with wipe streaks
 of 5 bubbles BizHappy, 21 Sep 2016 | Read review
“Next to Allstate Arena”
 of 5 bubbles julio1022, 10 Aug 2016 | Read review
“Suggesting traveler go for Extended Stay - 1207 E Touhy Avenue”
 of 5 bubbles pallabdas, 9 Apr 2016 | Read review
“Best Interior with ample facilities.”
 of 5 bubbles sharanrajb, 21 Mar 2016 | Read review
“I liked the ground floor room.”
 of 5 bubbles hulamoon, 23 Feb 2016 | Read review
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