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Courtyard Chicago O'Hare

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338 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Maryland
Reviewed 6 days ago NEW

Face it, a priority of an airport hotel is a reliable airport shuttle, and this property has one. Shuttle runs on hour and half hour in a comfy mini bus, not a cramped van. Drivers very friendly and helpful. Other amenity I liked was onsite bistro - limited menu but fine for a quick meal and decent wine choices. Bistro...

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Helpful?
Thank BFRMaryland
Reviewed 1 week ago via mobile

We arrived at the hotel and stayed one night prior to leaving for Mexico. Once we got settled in our room, my wife came across dozens of red ants in our room. I called the front desk and the Assistant General Manager moved us immediately to another room. He also asked if he could give us complimentary pizzas, breakfast, and/or...

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Helpful?
Thank Jlou S
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us! We appreciate your feedback and hope to see you again soon!

Traverse City,
Reviewed 3 weeks ago via mobile

We stayed for a Stay Park and Fly. Close to airport. Good location, lots to do around it. Service desk was very prompt and welcoming during check in. Our room had a funny odor when you walked in. I thought it would go away so I didn't call the front desk but it didn't go away. I should have let...

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Helpful?
Thank Megan D
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Megan B Thank you for taking the time to review your stay at our property. I will relay all of your kind words to Maria. I am glad that your stay was pleasant, and do apologize that there was a smell in your room. Safe travels and I hope that they bring you back to this area in the...

Milwaukee, Wisconsin
Reviewed 3 weeks ago

We went down to Chicago/Des Plaines, IL on Sunday, March 19th as our flight departed early on Monday morning, March 20th. The check-in was quick and the front desk stay efficient and courteous. Our room was comfortable and clean. The hotel lobby was well appointed including a number of computers offering free internet access. Our room included seven days free...

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Helpful?
Thank daDA144
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us an sharing your feedback! We are looking forward to seeing you again on your next flight out of O'Hare! Travel Safe!

Goshen, Indiana
Reviewed 4 weeks ago via mobile

This is a very good stay, park, and fly location. Staff are very friendly, helpful and professional. Easy check-in process and the bistro is good for casual food and drink. Shuttle service is reliable and convenient. We have stayed here multiple times.

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Helpful?
Thank Clyde H
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Clyde H Thank you for reviewing your stay. I am happy that we were able to provide you with your needs during your stay and hope your travels bring you back to our area. Safe travels.

Raleigh
Reviewed 4 weeks ago via mobile

Room was clean. Tv channels were a little fuzzy. Fridge in room. No microwave. Good plug locations. Coffee maker. Free wifi in hotel. Ac worked well. Indoor pool. They have Pepsi. Marriott next door has coke.

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Helpful?
Thank F6735IDwilliamb
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for taking the time to share your recent feedback. We hope to serve you again on future travel to the Des Plaines/O'Hare area!

Baraboo, Wisconsin
Reviewed 24 March 2017

This hotel is close to the airport with safe on-sight parking. They have great pillows, comfy beds and a Starbucks. I would highly recommend this hotel if you are staying before a flight out and need to park you car for the time you are gone. The staff is friendly and they have a great shuttle service. We called after...

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Helpful?
Thank Shelly M
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying, we hope to see you again on future travels!

Bangkok
Reviewed 23 February 2017 via mobile

Group booking for wedding nearby. Price was best online versus local options, great surprise to see quality of interior and fi ishes. Food hours are good, better idea is to visit nearby restauarnts. Would stay again.

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Thank BangkokFarang555
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you so much for visiting and sharing your feedback! We hope to see you again soon!

Reviewed 3 February 2017 via mobile

Jeremy at the front desk was quick and efficient, gave all of the information I needed and helped out where needed. Lobby bar was nice and room layouts are great and rooms were nice and clean. Will definitely be back!

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Helpful?
Thank James O
Natalia K, Operations Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear James, Thank you so much for your positive review. We are really happy that you enjoyed your time at our property and provided services were up to the standards. Please let us know when you will visit us again, so we can accommodate you ahead. Yours sincerely Natalia Krakowska Operations Supervisor

Reviewed 28 January 2017

I stayed on Christmas night and I stayed at the employee rate. They were very helpful especially the second shift associate and the night auditor was very helpful too. I want to thank both for helping me with moving around at the airport. Second shift help me locate shuttle pick up spot after i dropped my car off the night...

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Helpful?
Thank Patrick C
Natalia K, Operations Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear Patrick, We would like to thank you for reviewing our property and allowing us the opportunity to serve you. We will make sure to give your positive feedback to our II nd shift associates- they will be thrilled. I hope you continue to have safe travels and please when you come back to the property don't hesitate to call...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $186 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a first floor room (111) on the north-side of the hotel”
daDA144, 5 Apr 2017 | Read review
“We were on the first floor and it was very quiet.”
205shellym, 23 Mar 2017 | Read review
“I found it useful to be on the first floor easy to get up for shuttle. the room was upto courtyard standards.”
patrickcV5815ZC, 27 Jan 2017 | Read review
“Rooms next to the interstate were noisy, stay on south side if possible”
490CarolR, 13 Jan 2017 | Read review
“Stores are very close to hotel if there is something you need”
A4288MAstevew, 29 Nov 2016 | Read review
5 of 5