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Courtyard Chicago O'Hare

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330 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Reviewed 3 weeks ago via mobile

Jeremy at the front desk was quick and efficient, gave all of the information I needed and helped out where needed. Lobby bar was nice and room layouts are great and rooms were nice and clean. Will definitely be back!

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Helpful?
Thank James O
Natalia K, Operations Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear James, Thank you so much for your positive review. We are really happy that you enjoyed your time at our property and provided services were up to the standards. Please let us know when you will visit us again, so we can accommodate you ahead. Yours sincerely Natalia Krakowska Operations Supervisor

Reviewed 3 weeks ago

I stayed on Christmas night and I stayed at the employee rate. They were very helpful especially the second shift associate and the night auditor was very helpful too. I want to thank both for helping me with moving around at the airport. Second shift help me locate shuttle pick up spot after i dropped my car off the night...

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Helpful?
Thank Patrick C
Natalia K, Operations Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear Patrick, We would like to thank you for reviewing our property and allowing us the opportunity to serve you. We will make sure to give your positive feedback to our II nd shift associates- they will be thrilled. I hope you continue to have safe travels and please when you come back to the property don't hesitate to call...

Salt Lake City, Utah
Reviewed 4 weeks ago

This hotel is fairly close to the airport, though the shuttle only runs about twice an hour on a rigid schedule. We waited 45 minutes and watched other hotel shuttles come and go by twice. The hotel is decent, clean and the beds are fine. Though next the casino and freeway, it is pretty quiet. Other than the casino, there...

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Helpful?
Thank K W
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear K W, Thank you for reviewing our property and allowing us the opportunity to serve you. i apologize that you had an extended wait for our shuttle. I hope you continue to have safe travels.

Howell, Michigan
Reviewed 18 January 2017 via mobile

Been here many times and this property once was a favorite in OHare area. Unfortunately it has slipped mightily. Due to the next door casino they now charge $18 to park which really bugs me. We entered room and the toilet was unflushed and full of something yellow. Pool area was a mad house and no towels. Disappointing but fortunately...

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Helpful?
Thank hurricane48
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for your feedback and response. We first want to apologize about the cleanliness of the room. We will be working hard to ensure this is an isolated issue and does not happen moving forward. We do charge $18 for parking. Most commonly our parking was used by travelers who would not stay at the hotel, but simply park...

Reviewed 15 January 2017 via mobile

We stayed for a night away, it was really close to casino a 3 minute (if that) walk. Nice/clean rooms, staff was friendly we got appetizer and drinks from the bistro area, food was good. We also got breakfast from there which was made to order and very good. We were able to take a shuttle to and from giordanos...

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Helpful?
Thank Cheryl V
Natalia K, Operation Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear Cheryl, Thank you very much for your review. It was a pleasure to have you here in our Hotel and we are very happy about your positive experience. Please do not hesitate to reach out to us again on your travels, so we can accommodate you ahead. Yours sincerely Natalia Krakowska Operations Supervisor

Princeton, Illinois
Reviewed 13 January 2017

We did a reverse park and fly at this hotel which worked out quite well for us, cheaper than parking in a parking deck, plus a nice place to stay after flying in, not having to drive 2 hours to home until well rested. The night clerk, Mike was very pleasant, courteous on our late arrival.

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Helpful?
1Thank Carol R
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Carol R, Thank you for taking the time to add your review. I am glad that Mike served you well during your stay and your stay worked out as expected. Hope your travels bring you back to the area, until then enjoy safe travels.

Reviewed 29 December 2016 via mobile

Welcoming staff who are genuinely concerned about your stay. Hotel is old, and layout reflects. But.. room are clean, beds are good, and property has an ideal location for a short business stay or overnight at O'Hare.

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Helpful?
Thank Eric M
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us! We hope to see you again soon!

Kenner, Louisiana
Reviewed 20 December 2016

I was stuck at Ohare overnight so decided to find a nearby hotel. I looked online at the Courtyard was having a sale so decided to stay there. The shuttle was waiting outside the airport so that was convenient and I went directly to the hotel. The shuttle provides service to the airport and any services - restaurants, stores -...

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Helpful?
Thank 0504Traveller
Natalia K, Operation Supervisor at Courtyard Chicago O'Hare, responded to this review

Thank you for the feedback. I am sorry to hear the bed was not big enough, as also the room was not spacious enough. Please, next time when you stay with us again, let us know what kind of room you would prefer. We will make sure to accommodate your needs accordingly. Thank you for staying with us. Housekeeping Operation...

Reviewed 9 December 2016 via mobile

I was put up in this Hotel while on business that was paid by our company and i have to say is great hotel. Very clean, amazing staff, been treated like family here. Its not a overly fancy place, but nice decor and comfortable rooms. Highly recommended for anyone looking to stay in a nice peaceful hotel.

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Helpful?
Thank Kevin J
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying, your feedback is appreciated! We hope to see you again soon!

West Allis, Wisconsin
Reviewed 29 November 2016

Upon arriving we were greeted by a very nice lady (sorry I did not get her name) on Saturday about 3 PM. We were provided with our room and where to park our vehicle for extended parking. The rooms were very clean and the beds were very comfortable. We opted to order out our food as we were looking for...

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Helpful?
Thank Steve W
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you very much for staying. We appreciate your visit and feedback!

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S. River Road, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: $162 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found it useful to be on the first floor easy to get up for shuttle. the room was upto courtyard standards.”
 of 5 bubbles patrickcV5815ZC, 27 Jan 2017 | Read review
“Rooms next to the interstate were noisy, stay on south side if possible”
 of 5 bubbles 490CarolR, 13 Jan 2017 | Read review
“Stores are very close to hotel if there is something you need”
 of 5 bubbles A4288MAstevew, 29 Nov 2016 | Read review
“Choose room away from highway side”
 of 5 bubbles Loisnd, 9 Nov 2016 | Read review
“Ask for a room at the front of the hotel, the back is very noisy due to highway.”
 of 5 bubbles ZeusSNC, 20 Sep 2016 | Read review
5 of 5