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Courtyard Chicago O'Hare

Booking.comUS$229*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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343 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago O'Hare
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Showing 329: English reviews
Reviewed 17 July 2015 via mobile

Sorry but not for me. First is $20 per night for parking and the gates don't work well. This hotel has not been updated. Very uncomfortable bed. Strange smell in the hallways and a loud air conditioning unit. Front desk staff was not at all helpful and at one point just plain rude. I normally stay at the HGI next...

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Helpful?
1Thank Tom S
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Tom, I do apologize that you felt as though the service you received was poor. It is not my goal for our guest to leave us less than satisfied. I also would like to apologize that our new parking gate system still has some flaws. We are working very diligently to have the system working flawlessly soon. As with...

Merrillan, Wisconsin
Reviewed 13 July 2015

My husband and I stayed at this hotel for my niece's wedding. After receiving my bank statement, I noticed an extra charge of 250 dollars. When I called to inquire, I was told by the manager that we smoked in our room. Well that was news to me! Yes, my husband and I are both smokers. When I asked what...

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Helpful?
Thank Annette L
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Annette T., I do apologize that our policy on providing a smoke free environment for all of our guest caused you to incur our smoking fee. I It is not our intention to leave our guest feeling any way other than satisfied. This fee is to allow that opportunity to all of our guests, by allowing them the opportunity...

Jonesboro, Arkansas
Reviewed 12 July 2015 via mobile

This was a great location to stay at before flying out of O'Hare. Hotel is in close proximity to several great restaurants (even a Giordano's) and shopping centers. Can easily walk or drive down River Road. Room was clean and hotel was well-kept. Only drawback was the new $18 parking fee which was a little steep.

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Helpful?
Thank Brandon C
Erie, Illinois
Reviewed 11 July 2015 via mobile

Unlike my prior visits, I learned that this court yard is charging $18 a day for parking. They have installed gates for entry and exit so they can control who parks at the hotel and for how long. The other option is called park and fly for which you pay $244 for one overnight and are allowed up to 14...

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Helpful?
1Thank Sylvia R
NJ
Reviewed 5 July 2015

Really can't comment on much except for the basics as this was just a one night stay (less than 12 hours really). Needed a place to crash before an early O'Hare flight. Greeted by friendly staff members at check-in and check-out. Note - we had a good Priceline deal as well. Room was in excellent condition and beds were comfortable....

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Helpful?
Thank HarryDVC
Perry, Georgia
Reviewed 3 July 2015

I have stayed at Courtyard Hotels many times for business and vacation but would not recommend this hotel for either. We had a group of six heading to Wisconsin and flew in late Friday evening checking in after 10pm. The shuttle bus driver was courteous and helpful but I cannot say that for the rest of the staff when we...

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Helpful?
Thank Steven B
Auburn, Indiana
Reviewed 5 June 2015

We stayed here on our way back from the Maldives since we had an over night layover before returning home. We used the shuttle from ORD which was less than a 10 minute ride. We had a fast check in and off to our room. The room was very clean and comfortable. Nothing over the top, but a good room...

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Thank sigs99
Chicago, IL
Reviewed 27 May 2015 via mobile

I stayed here on business twice in the past year. It's a few miles from the airport and right next door to Rivers Casino. I had a big 2-room suite and a courtyard view. The staff are wonderful! The water pressure is not good on the higher floors. The hotel is very quiet - can't really hear the planes. I...

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Helpful?
Thank ArmyNurse2
Reviewed 27 May 2015 via mobile

The last time we stayed in this area, we stayed at a big hotel in Rosemont which had next-to-no parking in front of the high-rise hotel, check-in was on the 2nd floor, and you had to find a non-visible parking garage (which was an additional charge, of course) or pay for their valet service. Either way, it was not accessible...

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Helpful?
1Thank FamOnTheGo70
Altoona
Reviewed 27 May 2015 via mobile

My friend and I were in town for a concert at All States Arena and after an exhaustive search, we chose this hotel. We weren't sorry! It was very clean! The staff we encountered were all very nice, too. We were down in the little pantry area after the concert and the nice girl at the desk offered us menus...

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Helpful?
1Thank Jennifer D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $191 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the Front were probably quieter since the road is not heavily traveled at night like the highway behind is.”
roadwarriord2015, 17 May 2017 | Read review
“I had a second floor room with a balcony. It was nice.”
CayceCleveland_Ohio, 14 May 2017 | Read review
“We had a first floor room (111) on the north-side of the hotel”
daDA144, 5 Apr 2017 | Read review
“We were on the first floor and it was very quiet.”
205shellym, 23 Mar 2017 | Read review
“I found it useful to be on the first floor easy to get up for shuttle. the room was upto courtyard standards.”
patrickcV5815ZC, 27 Jan 2017 | Read review
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US$229* /night
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Prices are for 1 room, 2 adults
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