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Courtyard Chicago O'Hare

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322 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago O'Hare
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Showing 309: English reviews
Dixon, Illinois
Reviewed 20 May 2015 via mobile

I'm a frequent visitor to this Courtyard. The staff are very accommodating and the hotel has undergone significant renovation, creating a modern, clean environment. Breakfast was convenient and quick. Prices seem very high, although this is true throughout the Chicago area in the summer.

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Helpful?
Thank DSchreiner84
Singapore, Singapore
Reviewed 20 May 2015

This was the alternate hotel for a show which I attended at O'Hare Chicago airport. The shuttle from the airport comes less frequently than the other hotels in the areas. As I prechecked into the hotel through their website, the checked in process was fast as the room was already ready when I arrived. The room is a typical courtyard...

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Thank TaiLim
Grand Cayman
Reviewed 13 May 2015

I needed a hotel room close to O'Hare, but I am always wary of booking right next to the airport due to air traffic noise. This hotel worked out perfectly for me before my trip home after a long and exhausting business trip. The check-in process was speedy and efficient and the gentleman who checked me in saw I had...

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Thank Caymanita
Boone, Iowa
Reviewed 8 May 2015 via mobile

5 day stay for work. I used the complimentary airport shuttle service and that started this trip off great. Bill the shuttle driver was wonderful and very friendly giving me info on the airport and the area. The staff was extremely kind and always greeted me with a smile. The traditional Courtyard food bar was simple but the food was...

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Thank Thehc2007
Falkirk, United Kingdom
Reviewed 6 May 2015

My Friends and I visited this hotel on a stopover between flights. We choose it because it was near to the airport. Our room was nicely decorated and quite spacious. The hotel staff could not have been more helpful. As we arrived in the late evening we ordered a pizza to be delivered to the room, which very quickly arrived...

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Thank WeeNell30
Saint Clair Shores, Michigan
Reviewed 30 April 2015

My daughter met us there and used the bus provided by the hotel to get there from the airport. Our family enjoyed the pool during our visit. We really enjoyed the free breakfast. We also enjoyed the pillows in the room.

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Thank 44,112
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, Thank you for your review of our hotel. I am delighted that you enjoyed your stay with us.Thank you for visiting our hotel and hope you will think of us on your next visit.

Sheffield, United Kingdom
Reviewed 19 April 2015 via mobile

Ended up staying here on the second night of a layover, first night else where was not good. Hotel staff were great, friendly and helpful, right down to the driver of the shuttle bus, who gave me the low down on the area' eating, drinking and shopping areas. Rooms are like any other in the chain, comfortable and fair size...

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1Thank Carl M
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, Thank you for your review of our hotel. I am glad that we were able to provide you with the services you expected.

Holland, MI
Reviewed 16 April 2015

Try to make a long story short. I checked out early and then got charged twice for two nights instead of one. So that was a bummer straightening it out. However, the staff were good except for one gentleman when we checked in. He was quite rude. Otherwise everyone else was excellent. The room was good, just a little on...

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Thank Rutharoni
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear traveler, Thank you for taking out the time to review your stay out our hotel. I am sorry that you encountered less than flawless service. I am however, glad that we were able to correct the issues you experienced. Thank you again and safe travels.

Florida City, Florida
Reviewed 13 April 2015 via mobile

Everything was nice but the room temperature wouldn't go below 72. I know for most people it is ok, but i sleep at 69. The first day was very tired and i thought may be i didn't set it right. The next day the same thing happened. The third evening , i mentioned it to the receptionist who just directed...

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Thank Sils2014
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, I do understand how not being able to adjust your in room thermostat would have been frustrating for you. I apologize that my Engineer was not able to assist you with this issue. I am relaying this information to our Engineering team, so that we can have this corrected in the future. Thank you for your feedback and...

Normal, Illinois
Reviewed 7 April 2015

This was my first time taking my family to this location and as always they continue to shine. Service was great and the facility was clean. Everything I want in a hotel. Grabbed some healthy oatmeal in the morning to go. Tasty but more than we needed.

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Thank Jeff P
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Jeff, Thank you for providing your feedback. I am very glad that you received the level of service that you have come to expect while stay with us. We appreciate your loyalty and look forward to your next trip to the area.

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: $125 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stores are very close to hotel if there is something you need”
 of 5 bubbles A4288MAstevew, 29 Nov 2016 | Read review
“Choose room away from highway side”
 of 5 bubbles Loisnd, 9 Nov 2016 | Read review
“Ask for a room at the front of the hotel, the back is very noisy due to highway.”
 of 5 bubbles ZeusSNC, 20 Sep 2016 | Read review
“Ask for a room on the front of the hotel--it's less noisy.”
 of 5 bubbles MelissaMSA, 25 Aug 2016 | Read review
“for quite ask for courtyard room as opposed to highway.”
 of 5 bubbles popshikes, 19 Jul 2016 | Read review
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