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Holiday Inn Express Chicago Downers Grove

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Holiday Inn Express Chicago Downers Grove
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago Downers Grove
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Showing 157: English reviews
Oklahoma City, Oklahoma
Reviewed 2 June 2016

Please to customers from front desk employees even holiday time and memorial day weekend room are all full they try their best to please to customers friendly room services and breakfast staff. Manger was very friendly and upgraded room for me platinum member

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Helpful?
Thank Kenny G
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your positive review and for your loyalty as an IHG platinum member. We hope to see you back again soon!

Murfreesboro, Tennessee
Reviewed 25 May 2016

I booked a room for two nights for $119, but upon checking out discovered the 2nd night was $159. I strongly suggest checking at check in on the room rate if it's more than one night. The rooms have no microwaves or refrigerators, and we always travel with items that need refrigeration. Otherwise, the room was okay.

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Thank TwoToGoFromBoro
IHGService, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear TwoToGoFromBoro, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you found our rooms to be lacking in amenities and if you were not made aware of our rate changes. In this case, our management and ownership determine our own pricing strategies and policies in accordance with local demand...

Salem, Illinois
Reviewed 23 May 2016

Can't say enough about Kat at the front desk.. went above and beyond to make sure that everything we had planned for our family reunion/93rd birthday celebration went off smoothly.. obviously more than a just a job for her.. she was amazing.... stayed late to make sure we had everything we needed.. Would highly recommend this hotel to anyone seeking...

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1Thank woodrufflaw
Muscatine, Iowa
Reviewed 23 April 2016

The rooms were clean and the staff was great, but at Holiday Inn Express they always are. Jodi and Kat working at the front desk were amazing. They gave us an awesome restaurant recommendation and their customer service skills were amazing. Next time I come to the Chicago area, I will definitely consider this hotel.

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1Thank 19baseball96
Melissa H, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for taking time out to review our hotel. I will pass on your comments to Jodi and Kat. Hope to see you again soon.

Reviewed 19 April 2016

I have been very happy with this location the two times I've stayed here. The rooms are clean, staff at all levels are very nice and helpful, it is conveniently located near many restaurants and shopping, and the beds are comfortable. I only had a couple of small things I noticed that could be improved, two related to maintenance and...

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Helpful?
Thank KGS74
Melissa H, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your comments. I have passed on your suggestions and we will do our best to rectify these issues. Hope to see you again soon.

Piasa, Illinois
Reviewed 8 April 2016 via mobile

The staff Is amazing. Andrea one of the front desk supervisors is amazing. She always takes great care of us when we visit. Jodi and Paul are amazing too. ALL the staff is very friendly. We will definitely be back and would recommend this hotel to our friends.

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Thank Nikki S
Melissa H, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for review and kind words, we appreciate it. Hope to see you again soon!

Las Vegas, Nevada
Reviewed 5 April 2016

The room was fine, older establishment, reasonable rate. AM breakfast included, but was relatively limited. The best part of the stay was the staff. Everyone that we came in contact with, from the front desk to the lady in the breakfast area were excellent. They went out of their way to make us welcome. Made up for the fact that...

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Thank RanMat
Melissa H, Director of Sales at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your comments and taking the time to rate our hotel. I am glad to employees impressed you. They definitely make our hotel what it is. We hope to see you again soon.

Savannah, Georgia
Reviewed 5 April 2016

I stayed at this hotel while on a business trip. The property is very clean and the staff are friendly. They always greet you when coming and going. The breakfast is as good as they advertise. I don't usually stay at a Holiday Inn property so I was pleasantly surprised by the entire experience. Plenty of good restaurants close by....

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Thank Tony B
Reviewed 30 March 2016 via mobile

Oh we had a wonderful time we are so treated like family there this is the third time that we've stayed there and they remember us they have a very low turnover of Staff because it is such a pleasant place to work ask for Diana she is the person responsible for the lovely breakfast and anything else your heart...

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Thank Apple A
Melissa H, Director of Sales at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your kind words and for taking the time to rate our hotel. We do have an amazing staff and we are happy to see our guests return time and time again. We hope to see you again soon!

Crestwood, Kentucky
Reviewed 24 March 2016

The front desk staff were extremely accommodating when I checked in. Breakfast the next morning proved fresh and served with a smile. I would stay here again. The hotel and rooms are showing definite signs of wear and need renovation.

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Thank Robert K
Andrew S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your nice comments. I am glad you enjoyed your stay and we hope to see you again soon. We are looking to renovate in the near future!! Thanks again, Andrew

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Rd, Downers Grove, IL 60515-1117
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: $117 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific!”
130himanshuc, 1 Mar 2017 | Read review
“we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few steps. very reasonable price..”
junsosmena, 30 Jul 2016 | Read review
“Great Breakfast, Cozy environment.”
cassiep316, 26 Jul 2016 | Read review
“breakfast can be busy at times but not much of a problem”
CarlGS455, 25 Jul 2016 | Read review
“Good location for convenient shopping center and Mall”
992kennyg, 1 Jun 2016 | Read review
5 of 5