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Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

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Traveller (87)
Room & Suite (50)
Pool & Beach (9)
Ratings and reviews
Certificate of Excellence
  • Excellent49%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“cookies”(70 reviews)
“double tree”(47 reviews)
“fitness center”(32 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers...
Offers from Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
2111 Butterfield Rd, Downers Grove, IL 60515-1043
Hotel website
19.7 km to O'Hare Intl Airport
50 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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818 results
Traveller rating
384
220
118
57
39
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LanguageEnglish
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384
220
118
57
39
Show reviews that mention
All reviewscookiesdouble treefitness centerexecutive floorfront desk staffhockey tournamentthe hotel staffthe rooms were niceliving roomgreat place to staybreakfast buffeteasy accessenjoyed my staybusiness tripbusiness centerconvenient locationshuttle service
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1 - 5 of 818 reviews
Reviewed 1 week ago

Breakfast options less than expected; Lobby location/ entrance from Social Event side very inhospitable and dirty; breakfast area with semi broken tables (wobbling); other public use furniture dirty...More

Review collected in partnership with DoubleTree by Hilton
Thank vijaij2015
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded 4 days ago

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you...More

Hotel's Favourite
Reviewed 9 June 2018

I've stayed here multiple times for work and have to say, I love this hotel! Its truly an incredible experience to stay at this hotel. I can't say enough about the accommodations, staff and service I received on multiple stays at this location. My bed/pillows...More

Thank NoJeJa
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded 11 June 2018

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers.Our job is to please our guests and we take pride in that and enjoyed catering to your needs as much as you enjoyed your stay. We...More

Reviewed 1 week ago via mobile

Great hotel. We stay here every time we visit our grandkids. The staff is always helpful and help us with any problems that may come up. Ample parking and close to shopping, theaters and attractions. Nice experience.

Thank Garry A
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded 1 week ago

Dear Traveler. Thank you for your positive review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Reviewed 1 week ago

We have stayed here for Thanksgivings 2016 and 2017. I am a Hilton Honors silver so we usually use points to get our room. The value is great for the area. The location is wonderful! The bed is comfortable. The 2 room suite is great....More

Thank missvanity1999
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded 1 week ago

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We look forward to having you again!

Reviewed 2 weeks ago

Hotel getting old and kinda run down Needs a complete facelift for the rooms. I was there about 5 years ago and it is showing wear and tear. Hotel lobby okay . Bar in lobby very poorly stocked. Out of almost everything and a bartender...More

Review collected in partnership with DoubleTree by Hilton
Thank katiecards
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded 2 weeks ago

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We hope that this does not hinder you staying with us again and look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$130 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (87)
Room & Suite (50)
Pool & Beach (9)
Dining (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
tricialynndavis
2 April 2017|
AnswerShow all 5 answers
Response from Angella G | Property representative |
The Doubletree Downers Grove is about an hour to downtown Chicago. Shedd Aquarium is about 47 minutes away from the hotel.
0
Votes
chicity5757
3 May 2016|
Answer
Response from kdk9 | Reviewed this property |
Sorry, that I can't answer. I don't know of anyone that takes cash any more.
0
Votes
DothanEvents
8 June 2015|
AnswerShow all 2 answers
Response from Barbara W | Property representative |
The Metra runs hourly on the weekends into downtown Chicago, then you can take a bus, cab or walk to State Street, Michigan Ave, etc. The hotel has a shuttle that, if available, can take you to the train station in Downers... More
0
Votes
Room Tips
"ask where the parties are booked"
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"Request the 7th floor;"
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"Avoid the second floor at all costs"
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"Avoid the 2nd floor"
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