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Extended Stay America - Chicago - Downers Grove

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Extended Stay America - Chicago - Downers Grove
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Streamwood, Illinois
1 review
Reviewed 2 days ago NEW

We stayed for around 2 months, I wince every time I pass this dump. Initially a employee, Michael (sounds/looks like the Cleveland character on TV) was nice enough to provide a "service dog" status to my dog, around the beginning of month 2 (when they aren't supposed to charge the extra fee for dog after the 1st month) he changed... More 

Thank happytraveler1232016
Downers Grove, Illinois
1 review
Reviewed 3 days ago NEW via mobile

Usually I don't make reviews or even read the ones that are listed but honestly This hotel seriously needs a review it is the Worst hotel I've ever stayed At, They are so poor on cleanliness it's ridiculous , we have been here for several days and our room has not been serviced as far as room service, but that's... More 

Thank jadaniels1992
Milwaukee, Wisconsin
1 review
Reviewed 1 week ago NEW

there were gnats and flies all throughout the room, the room was not cleaned out., the carpet had stains, there were stains inside and outside the refrigerator, stains on both sides of the bathroom door, stains in the bathtub and bathroom sink, pee and feces stains on the toilet, the toilet handle had to be jiggled in order to flush... More 

Thank Tracy L
West Hollywood, California
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

First-I have stayed at many ES properties in different parts of the US and have an idea of what quality ES is capable of providing. Specifically here the pictures on the walls were covered with dust; there wasn’t even a box of Kleenex / tissues in the room; insufficient number of hangers; mold by the tub and elsewhere; room had... More 

Thank s j
Toledo, Ohio
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 September 2016

Bathroom and kitchen had not been cleaned when we checked in. There were feces on the bathroom bowl, stains on the microwave oven, moldy corn dogs in the fridge and an empty box under kitchen sink. When we complained to the receptionist, she answered that all hotel rooms had been inspected by the manager and they should be OK. Not... More 

1 Thank Mehrad S
Buffalo, New York
2 reviews
Reviewed 4 September 2016

The room smelled terribly of smoke, the smoke detector was wrapped in a plastic bag, I had to constantly go down to the desk for more towels, toilet paper, Kleenex and coffee was taken away at 10 am! After complaining about all of the above they insulted me with a $5 reduction per night. When I said it was unacceptable,... More 

Thank lisajg7
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

This place puts the "Downer" in Downer's Grove. Where do I start: 1) The bathroom was disgusting--*particularly* the bottom of the tub. It was absolutely filthy, with caked on dirt and even what looked like blood. It's as if they just didn't bother to clean the part of the room that needs to be the most clean. 2) The AC... More 

Thank Andrew N
Downers Grove, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2016 via mobile

When we pulled up to this location, the man standing in front of the building smoking Marijuana & drinking was an immediate red flag. We decided to just ignore it & proceed inside since this was a last minute thing. Once inside, we were told they did not have a room for us, even though we called before going &... More 

3 Thank katina M
2 reviews
Reviewed 23 July 2016 via mobile

Perfectly adequate for our family. Room was comfy enough, except for being short of pillows. Only 2 were available for 4 people. Staff was able to find only 1 more. Kitchenette could have been cleaned more thoroughly as still had spatters in the microwave and shredded cheese in the bottom of the refrigerator. The girl running the front desk was... More 

Thank Charlotte V
1 review
Reviewed 13 July 2016 via mobile

Its was nice and cool the minute we opened the door .the bed was nice and neat..the tub and towels was nicely folded and clean ..I slept great here its a place I'll return and recommend to family and friends

Thank Desiree J
Manager_11525, Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you for posting a review of your stay. I am glad we could accommodate all your travel needs and we look forward to welcoming you back in the future! More 

44 photos of this hotel

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Bathroom (1)
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Bathroom (2)
Room/Suite (5)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Chicago - Downers Grove

Address: 3150 Finley Rd, Downers Grove, IL 60515-1154
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: $87 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Downers Grove 2.5*
Number of rooms: 154
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Also Known As:
Downers Grove Extended Stay
Extended Stay Downers Grove
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any in this fleabag....”
 of 5 bubbles tracylC1568YY, 28 Nov 2016 | Read review
“avoid this property at all costs”
 of 5 bubbles sj918, 10 Nov 2016 | Read review
“There is nothing redeemable about this place. UGH!”
 of 5 bubbles 222marilynk, 7 Oct 2015 | Read review
“Ask for the room that has been cleaned!”
  • Someone's old onion bag and onion skins...yuck.
  • Left over bags and a dirty cup.  Yuck!
 of 5 bubbles Marquettemary, 14 Jun 2015 | Read review
“Maybe get the top level to eliminate some of the noise from the floors from above.”
 of 5 bubbles safihabib, 4 Jun 2015 | Read review
5 of 5
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